The carpet in the room was quite dirty with a lot of stains so wasn’t too pleasant to see.

it’s my second stay at Sqaure Ginza for work. Upgraded to the larger room type this time so the room is much more spacious, overall the stay was more comfortable. Friendly staff, Great location and only 2 mins to Ginza centre.

Stayed in June 2024

Small

Clean

Stayed in June 2024

Wish the breakfast buffet is different everyday. Japanese version please

This is the perfect location in Ginza. Its a clean and nicely design boutique hotel.

Stayed in May 2024

Ventilation could have been better - windows couldn’t really open and hence the room didn’t smell as fresh as whenever we came back. There was a thoughtful deodorising spray which helped a little

I loved the public bath, it was peaceful, not too crowded and a great way to unwind at night after a whole day of walking

Stayed in June 2024

The toilet room walls were dirty

We liked that there was a couch a a teeny bit more room than other hotels. They also had umbrellas for us to borrow.

Stayed in June 2024

Big bathroom, spacious to open two big suitcases on the floor. Change our towels daily as per our request without going into the room.

Stayed in June 2024

The bed was hard. Ok for me (just about and I am an amazing sleeper) but my husband was really uncomfortable so not a restful night unfortunately.

Great location for restaurants and subway at a very reasonable rate.

Stayed in June 2024

Hairdryers and water points in the hot bath was down during our stay. There was a weird smell in the hallway on the 16th floor

Location and hot bath

Stayed in June 2024

The room was a bit small for all the luggage we had.

The hotel was nice. We didn’t use the gym nor the onsen, but the room was nice. The location was really nice. We didn’t had any problem to get to places as metro stations were very near.

Stayed in June 2024

Location - no complaints. Clean/room - I woke up with bug bites, the bed was very hard which resulted in uncomfortable sleeps. I requested extra pillows, and they gave me one small pillow with a different filling than the pillows that were already in the room. The hallways had poor ventilation, which resulted due to the humidity in a musty environment as everything either had fabric on the walls or carpet on the floor, the A/C took forever to cool the room. Booking/Hotel has is advertised as if it had a fitness room - not true. It's a room with three machines, to which only two work, and one of them is has sweat calcification due to lack of proper cleaning, unlike most recent equipment, the handles and main joints of the elliptical are made out of metal, after an extended period of time exposed to sweat from users and the lack of cleaning - it calcified.

The place is location beside a wide street, main artery for Ginza district. All Ginza places are within walkable distance, subway is within 5-8 minute walk. The staff was incredibly helpful, friendly, and accommodating. The check-in was easy and quick, same goes for check out. The room is based on Japanese standards, I struggle a little bit as I am a big fella, I can see heavier/wider people struggling a lot more. The rooms are small, unless you go for the significantly wider rooms expect the place to be small, it becomes harder the more stuff you have (luggage wise).

Stayed in June 2024

The Square Hotel has an excellent vibe. The location is fabulous. The room is small but it’s manageable. The best part of the property is the Onsen.. you cannot miss it! I would stay here again for the onsen

Stayed in June 2024

nothing

Very nice hotel, nice staff and rooms. The small bar is very nice to relax after a busy day. Not chep, but quality of the hotel/rooms is good.

Stayed in May 2024

I like the friendly staff and they are so kind to help any visitor

Stayed in June 2024

None

The location is superb.. located in Ginza and in walking distance from Tokyo station

Stayed in May 2024

Wasn't an iron which I'd expect of a hotel of this cost

Location, ease

Stayed in May 2024

washing machine and air conditioner

Stayed in May 2024

We booked a room for our last night in Tokyo, as we needed to depart early to the airport and we could not sleep due to the fact that the mattress is SO HARD. It’s simply like sleeping on the floor or on a wooden board. I really don’t recommend this hotel if you want/need to enjoy your sleep. + noisy rooms, you can hear the traffic on the street during the night.

Location ok, facilities ok, however the mattress is absolutely horrific.

Stayed in May 2024

N/A

a prime location in Ginza, just a short walk from Tokyo Station. Friendly staff.

Stayed in April 2024

The beds were hard very difficult sleeping

We loved your staff extremely professional and helpful at all times as well as friendly: The unseen was a real treat to enjoy first time. Our very only little glitch we found the beds were hard and the pillows quite flat and also different: otherwise we enjoyed so much about the trendy urban hotel and location was excellent.

Stayed in May 2024

Small room and price

Location, bistro breakfast/ dinner bar, onsen

Stayed in May 2024

room too small

location

Stayed in May 2024

1. Somehow i kept kicking on the hard bed frame and I had to place a pillow for prevention. 2. The room does not have a tub, just shower area but if you enjoy spa then this will not be a concern. 3. The area is safe but can get a little quiet later at night and there is a homeless man (nothing against him) but just highlighting here in case any ladies would be afraid. He is harmless, at least during the 3 nights/days I see him.

Decided to try this hotel which is further down where I usually stay whenever I am in Tokyo. Check-in and out were a breeze, The room is clean and comfortable. Spa is usually small for a business hotel but this one is a little bigger than the "usual". They also make up the room daily if you put the correct tag on the bed and door.

Stayed in May 2024

The bathroom and floors were a bit dirty on check-in.

The location was pretty close to a train station. Stores, dining, and post office were also super close. Large public bath was really nice for winding down after a long day of walking.

Stayed in May 2024

A bit dirty on the carpet in the room.

Location. Fast check in and out

Stayed in May 2024

Not that close to subway station

Clean and staff speaks English language very well

Stayed in May 2024