Overall wonderful experience. Lovely hotel, warm and friendly staff, great location.

Stayed in April 2025

Breakfast is excellent and worth paying for. The complimentary snacks, beverages and ramen at night was a great touch of hospitality. Loved the onsen and sauna.

Stayed in March 2025

The rooms are a bit small and no cleaning provided in the cost.

This property is very well located and the Onsen was a pleasant surprise.

Stayed in March 2025

No cleaning was provided

The location ,onsen and breakfast

Stayed in March 2025

Room was very small. I booked a double room for 3 of us (2 adults and a 12 year old child) and it was just a double bed. The couch was too small for my son to sleep on, so all 3 of us were in a double bed. If we were to stay here again, we'd book a bigger room.

Staff was kind and welcoming. The onsen (public bath) was the best part of the hotel! Lots of amenities including shampoo, conditioner, lotions, hair ties, sandals Room comes with sleeping attire. The breakfast at the hotel restaurant was great! Worth the little extra for the meal. Great location in Ginza.

Stayed in March 2025

This is a great new hotel, comfortable and very reasonably priced for Ginza.

Stayed in March 2025

None

Location and convenience

Stayed in March 2025

Great location. The onsen is so relaxing.

Stayed in January 2025

Size for 2 people

Everything but the size of the room , litle on the small side , not enough room for 2 people with lots of stuff for 1 wwwk

Stayed in March 2025

Everything was perfect. We loved everything so there's nothing to share here.

It was perfect. New, clean, wonderful staff, great amenities, central location, and fresh food. We loved it. The onsen was so thoughtfully designed. They even had extra softer pillows when we asked for them.

Stayed in February 2025

Breakfast - very good: value for money, traditional Japanese style, buffet breakfast (50min, but did not see it enforced, but could be during busier periods) Onsen facilities - free Onsen in the middle of the city, available for most of the day/night - Fantastic after a day out in Tokyo. There is also a sauna and cold bath to use too. Ice-cream available in the entry/exit area is very welcome after a visit there. Staff - as expected, helpful and skilled in multiple languages. Check-in during middle of the night was quick and smooth. Convenience store - directly across the street, useful for anything you need.

Stayed in February 2025

Would not want to stay for more than a few nights due to the room size.

Japanese chain hotel with very small but clean and well-laid out room in excellent location in upscale Ginza. We were very surprised about the wonderful breakfast and the beautiful onsen. The free late night ramen was an extra perk. As this was our last night before departing, we appreciated the short walk to the subway which took us directly to Haneda airport.

Stayed in February 2025

Excellent hotel. The breakfast buffet had many choices available to please everyone. The Hot spring baths was very relaxing and luxurious. A must thing to do at the end of the day.

Stayed in February 2025

For 1 person/1 double bed, the room is quite comfortable. The rooms are on the small size if there are 2 persons.

The breakfast was excellent. A good variety of western and Japanese dishes was provided. The hot springs bath is highly recommended. Safe, secure and clean. 5 stars!

Stayed in February 2025

Onsen was crowded and water not natural spring water

Washer, location

Stayed in February 2025

The amenities are AMAZING. The onsen is stunning, you stare out at a zen garden with a water wall, it’s big and so amazing. There’s also a cold bath and sauna. The free ramen at 9.30pm is 10/10 and free hot and cold drinks (soft drinks/juices/etc) in that area too. One of the cutest places ever. I loved it.

Stayed in February 2025

NA

The location is centralised and the rooms are clean, even though it’s small as usual in Japan. There’s a convenience store just opposite the hotel so it’s convenient to get drinks or stuff

Stayed in December 2024

Nothing! It was a fantastic hotel.

Beautiful rooms with so many extras included, great facilities. Staff very helpful and friendly. Location amazing. The hot spa was exceptional. We will definitely be staying again.

Stayed in January 2025

hot spring is excellent for the winter and the location is also next door to the Ginza, very convenient and comfort choice

Stayed in January 2025

The location, a bit far from Ginza

Onsen, Breakfast, cleanliness

Stayed in January 2025

None

Hot Spring, Sauna, Breakfast, Late Night Snack Soba, Clean Bed Room, Location

Stayed in December 2024

They didn't have a triple bed option

Dormy Inn has been our family's fav chain hotel. Onsen with minerals for healing and special apple onsen for the new year. Free ice cream, yoghurt drink and supper ramen as usual.

Stayed in December 2024

The breakfast the same The entire time we were there.

The tatami rooms were fantastic.

Stayed in November 2024

The breakfast is awesome!!

Stayed in November 2024