Reviews of TOKIO's HOTEL This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
114-0002 Tokyo-to, Kita-ku Ouji 1-18-5, Japan
#961 of 1,456 hotels in Tokyo
Guests' ChoiceReview Score
Based on 86 hotel reviews
7.6Score breakdown
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Cleanliness
7.9
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Comfort
7.6
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Location
7.6
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Facilities
7.7
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Staff
7.2
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Value for money
7.9
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Free Wifi
8.6
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Reviewed: April 19, 2025
Simon
United Kingdom11 Reviews8.0“Very pleased with everything”- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 9 nights
- • Submitted from a mobile device
No reception
Exceptionally clean . Free launderette . Very close to shops , restaurants and the train station
Stayed in April 2025
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Reviewed: April 13, 2025
Wilson
Hong Kong36 Reviews2 helpful votes8.0“Good Location and the Triple Room is spacious”- • Leisure trip
- • Family with young children
- • Triple Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 4 nights
1. The hot water supply is not steady. The water temperature is not steady(and need to adjust after some time) when using both hot and cold water from the taps for a shower. 2. The drainage of the basin is slow. 3. We are staying for 4 nights but no extra rubbish bag provided.
Good location as there are quite a few convenience stores and restaurants nearby. The Triple Room is quite spacious for 3 guests.
Stayed in April 2025
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Reviewed: April 13, 2025
Wilson
Hong Kong36 Reviews2 helpful votes7.0“Good location”- • Leisure trip
- • Family with young children
- • Double Room - Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 1 night
1. The hot water supply from the tap is not steady. The water temperature (with the cold water tap) is not steady for a shower. 2. There are 2 kinds of food for breakfast, Udon and Rice Ball. Not enough Udon for breakfast as the guests take more Udon than the Rice Ball. I prefer Udon, too. Suggest to serve more Udon for breakfast.
Good location as it is a short walk to the subway station. There are quite a few convenience stores and restaurants nearby.
Stayed in April 2025
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Reviewed: March 25, 2025
Mary
United States11 Reviews8.0“Great location!”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 14 nights
N/A
N/A
Stayed in March 2025
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Reviewed: March 10, 2025
Wai
Hong Kong57 Reviews7 helpful votes9.0“Nice price nice place.”- • Leisure trip
- • Couple
- • Superior Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 1 night
- • Submitted from a mobile device
A little bit dirty.
The room is big.
Stayed in March 2025
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Reviewed: February 17, 2025
Irzgane
United States1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel eas decent! Easy self check in and clean. I would stay again.
Stayed in February 2025
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Reviewed: February 4, 2025
Phuong
Vietnam3 Reviews1 helpful vote9.0“This is an unmanned hotel which means there’s no staffs in the house to support your enquirers. Even though, they have p”- • Leisure trip
- • Group
- • Comfort Twin Room - Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 2 nights
- • Submitted from a mobile device
The location is around 30 mins from the center of Tokyo, but we spent most of the time outside and only came back for a sleep so it wasn’t a problem. Check-in time is after 17:00 pm so if you have a morning flight then consider it well because it could be a little bit tired for staying outside until exactly 17:00
We love the spacious room compared to other hotels in Tokyo. They had a big bathroom with full of amenities and toiletries, even the lotion for face and body :)
Stayed in January 2025
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Reviewed: February 2, 2025
Agostino
Germany12 Reviews1 helpful vote8.0Very Good- • Solo traveler
- • Single Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 3 nights
- • Submitted from a mobile device
Lemonwater in the sauna runs out really fast :(
The Employees cleaned the washmashine on my request and have even included a cloth and alcohol to clean it. I am happy that my complaints got taken seriously.
Stayed in January 2025
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Reviewed: December 14, 2024
Harry
United States5 Reviews2 helpful votes8.0“Clean, excellent location, value diminishes for consecutive nights”- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 4 nights
There is no option to have cleaning between nights. Washer/dryer did not have enough translations or instructions to be helpful to non-Japanese speakers. There is a quick dry function which would have saved 2 hours had there been better signage.
The location is excellent, 5 minute walk from Ōji station. Check in process is very easy. Other guests were respectful of quiet hours. The room was clean and comfortable.
Stayed in December 2024
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Reviewed: November 12, 2024
Janae
Australia2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 3 nights
- • Submitted from a mobile device
beds are very hard. not very comfortable
close to the train station with places to eat
Stayed in November 2024
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Reviewed: November 12, 2024
Michael
United Kingdom5 Reviews1 helpful vote7.0“Good time. Great sauna. Great location. Decent room”- • Leisure trip
- • Group
- • Triple Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 6 nights
- • Submitted from a mobile device
The lights were funny, don’t understand why you didn’t just have a switch but instead a remote that kept getting lost. No option for early check in was also inconvenient. We had to walk around town for ages with our luggage and then sit in the reception for an hour until 5pm can around
It did the job. Ridiculously close to Ouji station which made travelling by metro super easy. The sauna was unbelievable, I’m someone that uses the sauna everyday at home and this is one the best I’ve used. Always empty and the clod baths were sensational as well
Stayed in November 2024
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Reviewed: November 2, 2024
Giorgio
Italy51 Reviews9 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 5 nights
- • Submitted from a mobile device
The hotel sits close to Ōji station (both JR and Tokyo Metro), outside the Yamanote Line but greatly connected to the centre (20 minutes to Tokyo central station and less than 15 to Shinjuku). The facility is unmanned, but it's easy to get through since there are instructions in Japanese, English, Korean and Chinese. The free sauna is a great place to relax after a whole day out, and never too crowded. The wifi works great and the room is ample.
Stayed in November 2024
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Reviewed: July 10, 2024
Justice
Australia14 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Comfort Twin Room - Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 1 night
- • Submitted from a mobile device
No staff, all digital. Pre-check in cannot be done in English, but it’s not too hard to do in Japanese. Bidet and some lights were out of order. Breakfast is only between 7-8:45 so that’s very early.
Cheap, nice, clean. Aircon and smart Tv is great. Two sinks is great for 2 friends.
Stayed in July 2024
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Reviewed: July 8, 2024
Rici
Finland1 review1 helpful vote7.0Good- • Leisure trip
- • Travelers with friends
- • Deluxe Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 6 nights
- • Submitted from a mobile device
Sauna was off limits for men with tattoos
Stayed in July 2024
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Reviewed: July 6, 2024
Benjamin
United States1 review2 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 11 nights
Nice and quiet town that had everything within a five minute walk. The walk to Oji station was two minutes away. Approximately 30 minutes by train to any major touristy area in Tokyo. Hotel was clean and had extra towels, soap, and toliet paper. We used the sauna many times and definitely took advantage of the laundry machine. Wifi was amazing as well!
Stayed in June 2024
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Reviewed: June 24, 2024
Marianna
Russia1 review9.0Wonderful- • Family with young children
- • Deluxe Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 4 nights
- • Submitted from a mobile device
Rooms were larger than others for the same price, and the location is convenient too.
Stayed in June 2024
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Reviewed: June 2, 2024
Hugo
United Kingdom26 Reviews2 helpful votes9.0“Clean, comfortable and easy to access on public transport.”- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 1 night
Clean and comfortable. The self-checkin worked smoothly. Absolutely nothing to complain about.
Stayed in May 2024
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Reviewed: May 20, 2024
Oscar
Sweden3 Reviews7.0“Great place to stay if you’re in Tokyo for a few days”- • Leisure trip
- • Group
- • Comfort Twin Room - Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 4 nights
- • Submitted from a mobile device
Simple check-in and decently sized rooms. Definitely worth the money.
Stayed in May 2024
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Reviewed: April 5, 2024
Max
Germany1 review9.0“nicer than we expected, excelent cost to comfort ratio.”- • Leisure trip
- • Group
- • Triple Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 6 nights
the only thing that bothered me was the fact that the window couldnt be opened enough to look outside. the room had two windows with both beeing milky glas. also both had a stop so you couldnt open them, very much.
almost everything. It was very clean and comfortable. everything we needed to do from booking breakfast or checking out was done over a tablet in our room and in the hotel as well as out front there are a lot of vending mashines with hot coffe.
Stayed in March 2024
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Reviewed: April 4, 2024
Ricardo
Mexico13 Reviews1 helpful vote9.0“Good for value”- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 7 nights
- • Submitted from a mobile device
Location it’s a bit far from touristic places
Staff people solve problems Quick and good
Stayed in April 2024
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Reviewed: March 27, 2024
Wilson
Hong Kong36 Reviews2 helpful votes7.0“Good location and comfortable room.”- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast is fair.
Good location, subway station nearby.
Stayed in March 2024
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Reviewed: March 12, 2024
Wee
Malaysia3 Reviews7.0Good- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 7 nights
- • Submitted from a mobile device
Toilet was a little moldy. We were expected to throw our own trash to the trash bin outside our room, but the bin was always full
Good location. Very convenient.
Stayed in March 2024
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Reviewed: January 30, 2024
Floyd
New Zealand2 Reviews9.0“Very happy with our stay. It was a good price for the room, very cheap but still nice and tidy.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 1 night
- • Submitted from a mobile device
It was quite small.
Good price and was clean and tidy.
Stayed in January 2024
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Reviewed: January 4, 2024
Warren
Malaysia1 review8.0“Great for the price and facilities.”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking - No Cleaning for Consecutive Night Stays
- • Stayed 3 nights
- • Submitted from a mobile device
Bit far from station. Next to Pachinko building and in between alleys may not be safe for women but there were no incidents during the stay.
Free washing machine and dryer. Very good for short stay since beds wont be made. Sauna was interesting too but needs more explanations for foreigners. Lots of cheap restaurants around the area.
Stayed in January 2024
