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  5. Reviews of Tomoya Residence Hotel Kyoto

Reviews of Tomoya Residence Hotel Kyoto This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

604-0831 Kyoto, Kyoto, Nakagyo-ku,Matsuya-cho 58, Japan

#23 of 688 hotels in Kyoto

Guests' Choice

Review Score

Based on 249 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.7

  • Staff

    9.8

  • Value for money

    9.3

  • Free Wifi

    9.8

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Showing 1 - 25

  • Reviewed: March 28, 2025

    9.0
    Excellent room, quiet neighborhood.
    • Business trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 2 nights

    The closest restaurant area is about 5 blocks south near the Ace Hotel (Pizza, Ramen, grilled chicken, lots of options). There were closer restaurants, but they required reservations 2-3 days ahead of time.

    Hardworking staff. Very hospitable. As a family of 3, we had plenty of space and privacy, and generously sized closet. I was having difficult finding a restaurant reservation for dinner last minute... (I was a novice), and the staff contacted a nearby restaurant for me! The closest restaurant area is about 5 blocks south near the Ace Hotel (Pizza, Ramen, grilled chicken, lots of options). There is a metro line 8 minutes away that takes you straight to the Kyoto station.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Perfect place - look no further in Kyoto!
    • Leisure trip
    • Family with young children
    • Twin One Bedroom Suite with Kitchenette and Garden view - Ground Floor
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing, it was perfect.

    The staff were so wonderful, friendly and attentive. The beds were extremely comfortable and the apartment was great. This was our favourite hotel of our 3 weeks in Japan. The location was close to lots of things in Kyoto but away from the tourist madness that a lot of areas suffer from here.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Great faculty with a central location.
    • Leisure trip
    • Family with young children
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 4 nights
    • Submitted from a mobile device

    Great room, best staff and a good location.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Very comfortable and central location
    • Leisure trip
    • Family with young children
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, excellent rooms.

    Excellent stay with really good staff and excellent room. We travelled with two adults and two children.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Hidden gem, look forward to returning!
    • Leisure trip
    • Family with young children
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 5 nights
    • Submitted from a mobile device

    It’s a small detail. The daily breakfast delivered to the room can be Japanese or western style. We went with western style so it was coffee, tea, juice,milk. fresh fruit, yogurt, salad, egg (sometimes boiled, sometimes Quiche), preserves, butter, and bread rolls. The rolls are too often tough/dense, one day there were soft and fresh and that made a huge difference.

    Hotel is modern while staying cosy, plenty of space in the room (we were in the setup with a kind bedroom and two futons in a tatami room, a great shower, and Nespresso coffee maker. Location is convenient to metro (around 5-10 minute walk), generous breakfast delivered to the room every morning!

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 3 nights
    • Submitted from a mobile device

    Perfect. Best place we have stayed in Japan over our five visits.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Amazing. We are thankful for the service and we shall be back. The unit that we rented felt like home and is so tranquil
    • Leisure trip
    • Couple
    • Double One Bedroom Suite with Kitchenette and Garden view - Ground Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    Location, physical property, staff, cleanliness and comfort.

    Stayed in February 2025

  • Reviewed: March 13, 2025

    10
    Loved staying here!
    • Leisure trip
    • Family with young children
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    Spacious, very clean, great location

    Stayed in March 2025

  • Reviewed: March 9, 2025

    10
    Def staying here next time I visit Kyoto.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 3 nights
    • Submitted from a mobile device

    Location. Amazing room. Great service.

    Everything was perfect. Best stay in Japan.

    Stayed in February 2025

  • Reviewed: March 7, 2025

    9.0
    Wonderful hotel. Great room with top service
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room with living Area
    • Stayed 1 night
    • Submitted from a mobile device

    No onsen

    Wonderfully located boutique hotel

    Stayed in February 2025

  • Reviewed: March 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room with living Area
    • Stayed 2 nights
    • Submitted from a mobile device

    We felt at home the moment we got here. The staff put out some flowers for us as we were on honeymoon which was much appreciated. We also want to thank Chihiko Sato (apologies if I have misspelled that) for all her help, advice, and for always greeting us with a smile.

    Stayed in March 2025

  • Reviewed: February 23, 2025

    10
    Excellent and family friendly
    • Leisure trip
    • Family with young children
    • 2 Bedroom Executive Suite with Kitchenette
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent facilities, very friendly staff, lots of restaurants to eat nearby, and the most important, this is the first hotel where we had a comfortable stay with an infant as we could rent a baby gear from a hotel and we had enough space. Short walk to a metro station and many attractions within a walking distance. Interior is very beautiful and modern. Kitchen is equipped to have a tea or a meat at home.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    A hidden gem
    • Business trip
    • Couple
    • Twin One Bedroom Suite with Kitchenette
    • Stayed 5 nights

    staff was going out of their way to solve any of our problems -- find restaurants, make reservations, etc

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Lovely small hotel with excellent staff
    • Leisure trip
    • Couple
    • Deluxe Double Room with Living Area
    • Stayed 4 nights

    nichts!

    Excellent stay at this charming small hotel in a lovely residential neighbourhood. The room was exceptionally spacious, featuring a separate sitting area and a walk-in closet. The daily breakfast, served directly in the room, was a delightful touch. The staff were incredibly kind, spoke excellent English, and were always happy to assist. Their restaurant recommendations were outstanding! Would definitely return!

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Best value for money in Japan. Exquisite. Amazing.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with living Area
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything was perfect, aesthetic to the bone, and so wonderfully Japanese! Best value for money ever.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Everything was good. Room was spacious and staff was friendly. Maybe they can handle takeaway orders better. I ordered s
    • Leisure trip
    • Family with young children
    • Double One Bedroom Suite with Kitchenette and Garden view - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Size and cleanness

    Stayed in December 2024

  • Reviewed: February 14, 2025

    10
    Every little detail of this place was amazing! The staff were extremely helpful and welcoming, really made our honeymoon
    • Leisure trip
    • Couple
    • Double One Bedroom Suite with Kitchenette and Garden view - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, everything was great

    The staff were amazing

    Stayed in February 2025

  • Reviewed: January 26, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin One Bedroom Suite with Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    under rate hotel in Kyoto design is very beautiful minimal and japan ,location is very good

    Stayed in January 2025

  • Reviewed: January 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Living Area
    • Stayed 3 nights
    • Submitted from a mobile device

    Heating cooling system difficult to programm sbd all in japanese

    Stayed in January 2025

  • Reviewed: January 18, 2025

    10
    A home in Kyoto
    • Leisure trip
    • Family with young children
    • Twin One Bedroom Suite with Kitchenette
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Huge apartment so delicately Japanese! The area is full of surprises with little boutique shops and restaurants hidden away all around.

    Stayed in January 2025

  • Reviewed: January 17, 2025

    10
    Great location offering great comfort & value
    • Business trip
    • Group
    • Deluxe Twin Room with living Area
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, helpful staff and very comfortable.

    Stayed in January 2025

  • Reviewed: January 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Living Area
    • Stayed 1 night

    Very nice staff, good location (quiet area, close to the commercial center), comfy rooms.

    Stayed in December 2024

  • Reviewed: January 3, 2025

    10
    One of our favorite places to stay!
    • Leisure trip
    • Couple
    • Twin One Bedroom Suite with Kitchenette and Garden view - Ground Floor
    • Stayed 10 nights

    Nothing

    Loved the concierge service and friendliness of the staff there! Theresa was so friendly and helpful! Staff made us feel well taken care of. The suite was large and the washer/dryer, microwave, fridge and kitchenware were game changers for us having been on a 3 week trip to Japan.

    Stayed in November 2024

  • Reviewed: January 1, 2025

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with living Area
    • Stayed 1 night
    • Submitted from a mobile device

    Located on a quiet street but close to subway stops & easy access to shops, etc. Several restaurants & a cheese cake shop within 5 mins walking. The room had everything we needed & the configuration with a living area was very useful when travelling with a child. The front desk was exceptional - they called several restaurants to help us with reservations as many places were closed due to New Years. They even helped us to get to an ER when someone in our party fell sick. Really above & beyond hospitality.

    Stayed in December 2024

Showing 1 - 25

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