604-0831 Kyoto, Kyoto, Nakagyo-ku,Matsuya-cho 58, Japan
#23 of 688 hotels in Kyoto
Guests' ChoiceBased on 249 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.3
Facilities
9.7
Staff
9.8
Value for money
9.3
Free Wifi
9.8
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End of dialog contentReviewed: March 28, 2025
Erik
United StatesThe closest restaurant area is about 5 blocks south near the Ace Hotel (Pizza, Ramen, grilled chicken, lots of options). There were closer restaurants, but they required reservations 2-3 days ahead of time.
Hardworking staff. Very hospitable. As a family of 3, we had plenty of space and privacy, and generously sized closet. I was having difficult finding a restaurant reservation for dinner last minute... (I was a novice), and the staff contacted a nearby restaurant for me! The closest restaurant area is about 5 blocks south near the Ace Hotel (Pizza, Ramen, grilled chicken, lots of options). There is a metro line 8 minutes away that takes you straight to the Kyoto station.
Stayed in March 2025
Reviewed: March 26, 2025
Jayde
AustraliaNothing, it was perfect.
The staff were so wonderful, friendly and attentive. The beds were extremely comfortable and the apartment was great. This was our favourite hotel of our 3 weeks in Japan. The location was close to lots of things in Kyoto but away from the tourist madness that a lot of areas suffer from here.
Stayed in March 2025
Reviewed: March 22, 2025
Travis
AustraliaGreat room, best staff and a good location.
Stayed in March 2025
Reviewed: March 22, 2025
Travis
AustraliaGood location, excellent rooms.
Excellent stay with really good staff and excellent room. We travelled with two adults and two children.
Stayed in March 2025
Reviewed: March 21, 2025
Peter
United StatesIt’s a small detail. The daily breakfast delivered to the room can be Japanese or western style. We went with western style so it was coffee, tea, juice,milk. fresh fruit, yogurt, salad, egg (sometimes boiled, sometimes Quiche), preserves, butter, and bread rolls. The rolls are too often tough/dense, one day there were soft and fresh and that made a huge difference.
Hotel is modern while staying cosy, plenty of space in the room (we were in the setup with a kind bedroom and two futons in a tatami room, a great shower, and Nespresso coffee maker. Location is convenient to metro (around 5-10 minute walk), generous breakfast delivered to the room every morning!
Stayed in March 2025
Reviewed: March 15, 2025
Amudhanvel
United StatesPerfect. Best place we have stayed in Japan over our five visits.
Stayed in March 2025
Reviewed: March 15, 2025
Primrose
United StatesLocation, physical property, staff, cleanliness and comfort.
Stayed in February 2025
Reviewed: March 13, 2025
Janee
United StatesSpacious, very clean, great location
Stayed in March 2025
Reviewed: March 9, 2025
Apurva
United Arab EmiratesLocation. Amazing room. Great service.
Everything was perfect. Best stay in Japan.
Stayed in February 2025
Reviewed: March 7, 2025
Henri
CanadaNo onsen
Wonderfully located boutique hotel
Stayed in February 2025
Reviewed: March 7, 2025
Seh
United KingdomWe felt at home the moment we got here. The staff put out some flowers for us as we were on honeymoon which was much appreciated. We also want to thank Chihiko Sato (apologies if I have misspelled that) for all her help, advice, and for always greeting us with a smile.
Stayed in March 2025
Reviewed: February 23, 2025
Oleksandra
United KingdomExcellent facilities, very friendly staff, lots of restaurants to eat nearby, and the most important, this is the first hotel where we had a comfortable stay with an infant as we could rent a baby gear from a hotel and we had enough space. Short walk to a metro station and many attractions within a walking distance. Interior is very beautiful and modern. Kitchen is equipped to have a tea or a meat at home.
Stayed in February 2025
Reviewed: February 20, 2025
Dmitry
United Statesstaff was going out of their way to solve any of our problems -- find restaurants, make reservations, etc
Stayed in February 2025
Reviewed: February 18, 2025
Christine
Austrianichts!
Excellent stay at this charming small hotel in a lovely residential neighbourhood. The room was exceptionally spacious, featuring a separate sitting area and a walk-in closet. The daily breakfast, served directly in the room, was a delightful touch. The staff were incredibly kind, spoke excellent English, and were always happy to assist. Their restaurant recommendations were outstanding! Would definitely return!
Stayed in February 2025
Reviewed: February 18, 2025
Dorte
DenmarkEverything was perfect, aesthetic to the bone, and so wonderfully Japanese! Best value for money ever.
Stayed in February 2025
Reviewed: February 17, 2025
Chao
New ZealandNothing
Size and cleanness
Stayed in December 2024
Reviewed: February 14, 2025
Hasan
BahrainNothing, everything was great
The staff were amazing
Stayed in February 2025
Reviewed: January 26, 2025
Satakun
Thailandunder rate hotel in Kyoto design is very beautiful minimal and japan ,location is very good
Stayed in January 2025
Reviewed: January 25, 2025
Luca
SwitzerlandHeating cooling system difficult to programm sbd all in japanese
Stayed in January 2025
Reviewed: January 18, 2025
Alexandra
AustraliaNothing
Huge apartment so delicately Japanese! The area is full of surprises with little boutique shops and restaurants hidden away all around.
Stayed in January 2025
Reviewed: January 17, 2025
James
United KingdomGreat location, helpful staff and very comfortable.
Stayed in January 2025
Reviewed: January 10, 2025
Maria
SpainVery nice staff, good location (quiet area, close to the commercial center), comfy rooms.
Stayed in December 2024
Reviewed: January 3, 2025
Mike
United StatesNothing
Loved the concierge service and friendliness of the staff there! Theresa was so friendly and helpful! Staff made us feel well taken care of. The suite was large and the washer/dryer, microwave, fridge and kitchenware were game changers for us having been on a 3 week trip to Japan.
Stayed in November 2024
Reviewed: January 1, 2025
Ikroop
United StatesLocated on a quiet street but close to subway stops & easy access to shops, etc. Several restaurants & a cheese cake shop within 5 mins walking. The room had everything we needed & the configuration with a living area was very useful when travelling with a child. The front desk was exceptional - they called several restaurants to help us with reservations as many places were closed due to New Years. They even helped us to get to an ER when someone in our party fell sick. Really above & beyond hospitality.
Stayed in December 2024
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