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  5. Reviews of UNDER RAILWAY HOTEL AKIHABARA

Reviews of UNDER RAILWAY HOTEL AKIHABARA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

101-0022 Tokyo-to, Chiyoda-ku Kanda Neribeicho 15-1, Japan

#744 of 1,456 hotels in Tokyo

Guests' Choice

Review Score

Based on 801 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.4

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 301 - 325

  • Reviewed: April 23, 2025

    10
    Great location
    • Leisure trip
    • Family with young children
    • Family Double Room H
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom is very tiny. The bath towels didn't smell very fresh. Maybe they could be dried more thoroughly.

    The location is very convenient for travelling around. A short walk to Akihabara station. There are plenty of food and shopping places nearby. I slept well. The rumbling of the trains didn't disturb me at all. I enjoyed the green tea provided by the hotel.

    Stayed in April 2025

  • Reviewed: April 20, 2025

    5.0
    Overall would use if you’re happy with noise because otherwise it’s great
    • Leisure trip
    • Couple
    • Double Room B
    • Stayed 5 nights
    • Submitted from a mobile device

    Train noise - as expected the trains were noisy, but somehow were even louder than expected, can be very difficult to sleep although they do stop for the night at a certain point so you can get a good 5 hour sleep. The walls between rooms were also paper thin- we had a group of 4 lads and then a family with kids and it was as if they were having a conversation in your room.

    Very close to centre of Akihabara and station. Very comfy room. Clean and nice shower. Staff very nice and helpful- could store luggage before and after. Good size room that you could open a suitcase on the floor of.

    Stayed in April 2025

  • Reviewed: March 27, 2025

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Family Double Room L
    • Stayed 1 night

    the room was really smelly when we just checked in, the toilet especially. the toilet was also really small. the soundproof of the room was quite bad we could hear very loud noises from cars and ambulance on the streets

    it was near places to shop at, there were sufficient amenities, there was a nice resting lounge at the front of the desk. the staffs are really nice and friendly, the QR code scanning to get into the rooms are very convenient

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Quadruple Room J
    • Stayed 8 nights
    • Submitted from a mobile device

    Staff was helpful and the room was sizeable enough to accommodate the full group. I thought the train would be a disturbance to sleep but it wasn't!

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Exceptional
    • Solo traveler
    • Family Double Room H
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was nice, the room was comfortable, train wasn't too much of a bother.

    Stayed in February 2025

  • Reviewed: March 16, 2025

    10
    So nice, I booked it twice! Will stay again.
    • Leisure trip
    • Solo traveler
    • Double Room K
    • Stayed 3 nights

    Didn't effect me at all though please be mindful this place is right under a train line. I didn't mind it, as I can sleep through almost anything.

    Location and facilites were spot on. Bed was comfortable and the shower was hot! Perfect spot and at most a 2 min walk to Akihabara station and the main shopping street. A must stay for when I return next year.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    5.0
    Good location, horrible noise
    • Leisure trip
    • Family with young children
    • Double Room B
    • Stayed 6 nights
    • Submitted from a mobile device

    The noise from trains passing above the hotel is too much, we couldn't barely sleep at night

    Good location

    Stayed in March 2025

  • Reviewed: March 4, 2025

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Family Room G
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom was so small that was impossible to close the door. The room was so noisy.

    The location was good and staff amazing.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    We would come again.
    • Leisure trip
    • Travelers with friends
    • Family Room I
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Everything was great.

    The beds were very comfortable and the overall Hotel Concept was unique and cute.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room A
    • Stayed 3 nights
    • Submitted from a mobile device

    Unsurprisingly the train noise. It’s not as bad as I had imagined and I easily fell asleep after a long day sightseeing, but I was woken soon after the trains started running in the morning.

    Good location and clean, had all of the facilities I needed

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room D
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly and accommodating. Rooms were nice.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room I
    • Stayed 1 night
    • Submitted from a mobile device

    nothing.

    I liked how convenient, clean, and friendly the hotel was.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    10
    Noise was not an issue and we enjoyed our stay at UNDER RAILWAY HOTEL AKIHABARA
    • Leisure trip
    • Family with young children
    • Family Room G
    • Stayed 1 night

    We only booked for 1 night because we wanted to experience a hotel located right under the railway. Didn't expect that we really like the hotel. Should've book for a couple of nights instead :(

    1. Bathroom inside the room. 2. Amenities provided - toothbrush, slippers, shampoo, body shampoo, shaver, mini bar, kettle 3. Lots of hangers :) 4. Smooth check in and check out process. 5. There's an elevator. 6. Short walking distance to Akihabara Station (JR).

    Stayed in February 2025

  • Reviewed: February 16, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room K
    • Stayed 4 nights

    The location was good, but I cannot see outside at all, can't tell day or night

    Stayed in February 2025

  • Reviewed: February 11, 2025

    10
    Perfect
    • Leisure trip
    • Travelers with friends
    • Family Double Room L
    • Stayed 1 night
    • Submitted from a mobile device

    For the price and Location there cant be anything bad.

    The Hotel was just perfect! The Location is great the staff is kind and the rooms are cozy ! The Train however is hearable but this not a Problem at all, it just adds to the feeling and is not annoying at all! People who complain about the trains are just Pick me People who cant be taken serious 🚂

    Stayed in February 2025

  • Reviewed: February 8, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room K
    • Stayed 5 nights
    • Submitted from a mobile device

    This did not happen the last time we stayed and even though the property is extremely safe since you have to release the door from the inside also to leave, this happened several times throughout the night that people tried to open our door. Our last night it occurred around 10pm and again at 4pm, I noticed it from the 2nd night and it happened every single night. We assumed it may be someone getting their room mixed up however it was extremely unsettling and frightening as we could see the door handle turn.

    Super clean, helpful staff, front desk closes late, super convenient location and you can ask for extra pillows if needed with no extra charge. This was our second time staying here!

    Stayed in February 2025

  • Reviewed: February 7, 2025

    2.0
    In 10 years of coming to Japan, this is the hotel i regret booking the most
    • Leisure trip
    • Travelers with friends
    • Standard Quadruple Room J
    • Stayed 2 nights
    • Submitted from a mobile device

    Great hotel if you want to hear drunk people screaming in the rooms next to you all night. Every night, we had to talk to the front desk, and they could hear which room we were talking about as soon as they entered the hallway. The trains overhead are quieter. All day, you hear traffic noise and whistling through the door like it's in your room. This hotel only services tourists who stay for a short time, so they'll never improve, and the staff either doesn't care or can't do anything. Only stay here if you're an obnoxious white man with yellow fever looking to get trick rolled by a maid cafe girl or a clown car worth of Chinese family that laugh like a demonically possessed chicken all night. Uncomfortable room with such poor amenities that i went to donki hote and bought new toilet paper. I wished i had brought a towel. The entire hotel is such a trip hazard that you'll be glad the ambulances, which you'll hear all night through the thin door, are right across the street. If you have any mobility challenges, you won't even make it into the room. Don't expect to use Yamato either; they only do COD, which no other hotel will accept, making it basically useless. Hotels in the middle of nowhere had boxes and tape ready and allowed payment by card or cash. Idk how a hotel in akiba of all places is so useless on this front. There's a very good reason these large rooms are so cheap and strangely available. Stay at a biz hotel, unless i described you above, in which case, please quarantine yourself here, it's what you deserve. I deeply regret choosing this hotel over a nearby APA or something. Even if you try to use the cafe, their register was down and they just told people to leave instead of doing cash transactions or having a backup.

    The location is the only positive, and it doesn't outweigh the many negatives.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Quadruple Room J
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    location

    Stayed in February 2025

  • Reviewed: January 25, 2025

    3.0
    So loud!
    • Leisure trip
    • Family with young children
    • Family Room G
    • Stayed 4 nights
    • Submitted from a mobile device

    I expected this hotel to be noisy, I was well aware of the train sounds from the station nearby but I had no idea that along with the regular train sounds there is also a constant "thunk thunk!!" from what I assume is trains moving over a gap in the tracks? The banging is so loud that you can physically feel it and it only stops between 1am and 430am. Even ear plugs/music in headphones up loud doesn't block the sound. The bathroom is tiny and ventilation is poor so it smells quite damp. Small room with lots of floor space taken up by bed frames/ladders makes it hard to move around. No double bed for adults. No room cleaning throughout our stay. Minimal amenities in the hotel. Poor lighting in the room. Only one big light for the entire space so when our child was asleep we were stuck with only small lamps for the entire space. Difficult to get a comfortable temperature from the air-conditioning.

    The location is great. Central Akihabara and right near transport. Close to food and activities. QR code makes room access easy.

    Stayed in January 2025

  • Reviewed: January 23, 2025

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Family Double Room L
    • Stayed 1 night
    • Submitted from a mobile device

    The noise from the trains

    Stayed in January 2025

  • Reviewed: January 20, 2025

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Family Room G
    • Stayed 1 night
    • Submitted from a mobile device

    None of the family slept due to the sound of the trains. It is exceptionally loud. There is no soundproofing in the rooms. There were 4 hours of no trains, which was our only relief. This was not advertised well enough regarding the loudness. We understood it was an understood railway, but in our previous experience, the rooms were well soundproofed.

    Newer hotel, lovely rooms, good amenities, the staff were lovely.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    6.0
    Great location if you don't mind the train noise.
    • Leisure trip
    • Couple
    • Double Room B
    • Stayed 4 nights
    • Submitted from a mobile device

    I disagree with the previous reviews saying that "you can barely notice the train noise" - I found it disturbing / loud. Earplugs didn't help much.

    Amazing location with well decorated rooms. It's great for a short stay in Tokyo. The staff was very friendly. The bar/café was a great add-on.

    Stayed in December 2024

  • Reviewed: January 5, 2025

    10
    Great location, comfy beds, easily accessible near Akihabara station
    • Leisure trip
    • Family with young children
    • Family Room G
    • Stayed 3 nights

    We didn't mind the loud train sounds going on from 4am-12mn since we knew about it beforehand, but if you're sensitive to loud sounds this is not the place for you.

    Location was perfect, since it's near Akihabara station it's easily accessible. The hotel also had a cafe so you can buy food/beverages anytime. Wifi is fast.

    Stayed in December 2024

  • Reviewed: January 4, 2025

    10
    Very neat hotel, clean and good price.
    • Leisure trip
    • Family with young children
    • Family Room I
    • Stayed 1 night
    • Submitted from a mobile device

    It was very loud however it was nice if you like background noise to sleep. My Family slept well.

    Very cute and clean. Friendly staff.

    Stayed in December 2024

  • Reviewed: December 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room J
    • Stayed 2 nights
    • Submitted from a mobile device

    Front staff not friendly and impatient, we tried to check in our 5x luggages earlier, they didn't even tag all our luggages and push in to store. When we tried to retrieve our luggages, true enough, short of 2. They don't provide drinking water in the room.

    Location is good.

    Stayed in December 2024

Showing 301 - 325

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