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  5. Reviews of Wise Owl Hostels Shibuya

Reviews of Wise Owl Hostels Shibuya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

153-0042 Tokyo-to, Meguro-ku Aobadai 4-9-10, Japan

#868 of 1,463 hotels in Tokyo

Guests' Choice

Review Score

Based on 845 hostel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    7.9

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 376 - 400

  • Reviewed: April 10, 2023

    10
    i love it. . I back
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    everything was amazing

    amazing !! I back again !

    Stayed in March 2023

  • Reviewed: April 10, 2023

    2.0
    Very unpleasant experience. Filthy and disgusting. I would not recommend it to anyone.
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was so filthy. The duvet and the bed were smelling, I am not even sure if those were even washed. The dorm was dirty and smelly...a very unpleasant experience.

    Nothing. It was a disgusting dirty place. Just the toilets were clean.

    Stayed in April 2023

  • Reviewed: April 1, 2023

    10
    my stay was great, easy checkin and access to the building. Kusano is amazing on the staff and will go above and beyond
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing it was great

    clean, safe and easily accessible

    Stayed in March 2023

  • Reviewed: April 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    we try to call them before checking in but nobody answer…

    nothing

    Stayed in March 2023

  • Reviewed: March 31, 2023

    1.0
    STAY AWAY
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This place is truly disgusting- I have no idea how they have 4 stars on Google reviews. Stay here if you don't mind dreading heading back to your accommodation at the end of the day. I literally had to take gloves and cleaning spray and clean the area around my bed it was so gross. I'll let the photos I took speak for themselves.

    Basically nothing except there were big windows in the room which was nice to let air in.

    Stayed in March 2023

  • Reviewed: March 30, 2023

    10
    Convenient comfortable affordable stay
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t dislike anything. Everything was perfect.

    The staff was nice. Place was clean. Good location.

    Stayed in March 2023

  • Reviewed: March 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I wish that there were slippers provided in the room. The floor is super cold concrete and it felt annoying to put shoes on to go to the shared bathroom. I believe you could buy slippers but I think they should be provided with the room.

    It was nice and close to Shibuya. The beds were super comfy and large! I really liked the extra amenities in the kitchen area.

    Stayed in March 2023

  • Reviewed: March 26, 2023

    1.0
    Very Poor
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was so dirty and smell

    Stayed in March 2023

  • Reviewed: March 25, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    staff were not very obliging, there is absolutely no where to sit while your waiting to check in which is at 4:00pm which is also very inconvenient

    Stayed in February 2023

  • Reviewed: March 24, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Feels very cramped, especially if you're a tall person

    Staff was amazing, location was great,

    Stayed in March 2023

  • Reviewed: March 8, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The common spaces and bathroom needed a real cleanup but some new staff is working hard to correct this sad situation and hopefully they will be to a minimum acceptable soon

    Some of the staff is friendly, luckily within the team some are more professional than other.

    Stayed in March 2023

  • Reviewed: February 28, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nitin at the front desk was super friendly and helpful, the location is right to get a well good rest while being close to the Shibuya crowds

    Stayed in February 2023

  • Reviewed: February 27, 2023

    1.0
    The rooms were extremely small, with no practical areas whatsoever. It does not accommodate large bags, and people canno
    • Leisure trip
    • Group
    • Superior Twin Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    The rooms were extremely small, with no practical areas whatsoever. It does not accommodate large bags, and people cannot enter the rooms without moving luggage around. Not only were the rooms small, but they were filthy as well. It was extremely gross to have hairs all over your sheets, dust and other bits and pieces all over the floor and under the bed. Would never stay here again. Everyone staying there seemed to hate their accommodation as well.

    The location was fine.

    Stayed in February 2023

  • Reviewed: February 27, 2023

    1.0
    Would not recommend. The hostel is in dire need of a thorough clean. It was extremely off putting due to unhygienic faci
    • Leisure trip
    • Group
    • Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    The facilities were extremely dirty. The rooms seemed like they hadn’t been vacuumed in months. There was dust, hairs and rubbish between the mattress & railing of the top bunk. The sheets had hairs all over them. The bathrooms didnt seem to get cleaned the entire 6 days we were there. The same stains were present the entire time. The showers had rubbish in them for the entire 6 days too. There was no communal area either.

    The location was alright.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    6.0
    Passable, but the worst hostel we experienced in Japan.
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Probably the dirtiest hostel we experienced in Japan and the location wasn't that fantastic as there weren't that many train stations around. Also had a completely open bunk design which you could most people and the rooms were overly hot from the top bunk.

    Stayed in February 2023

  • Reviewed: February 25, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    location was amazing! towels were provided. atmosphere at the bar on the first floor was also nice

    Stayed in February 2023

  • Reviewed: February 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not very clean, too much people in the room.

    Good location

    Stayed in February 2023

  • Reviewed: February 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the sleeping space was so cramped with no baggage storage. and it stank so bad. I understand that is an issue, especially on weekends, but there is little in the way of airflow so the place stinks

    Stayed in February 2023

  • Reviewed: February 17, 2023

    10
    Possibly the best 'Hostel' in Suburban Tokyo
    • Leisure trip
    • Family with young children
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not at all a criticism, but the table is quite large and makes walking around the room difficult

    We absolutely loved our stay, thank you so much for having us! The room and whole place was amazing, super comfortable and beautifully decorated. Loved the view and easy access to the station too. 25 minutes to Tokyo Central

    Stayed in February 2023

  • Reviewed: February 15, 2023

    3.0
    not good, burger place is good though. I woke up everyday from someone else's alarm.
    • Leisure trip
    • Group
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights

    The picture we booked looked like a 4 person room. Instead we booked a dorm, had to read the fine print. It was terrible other guests were extremely inconsiderate. Alarms blaring all times of the morning, and people would just let them run. There are rules and no one seems to follow any, front desk also didn't care. I had to go to other peoples bunks and tell them to turn off their alarms. We paid the same if not more for this dorm than any other 6 or 8 person hostel room. One of the men's toilets was clogged for two days. Nobody unclogged it. Also slamming doors, dragging suit cases, late at night. really no consideration for others.

    the bed was comfortable, no idea if it was actually clean. The sheets were there from a prior guest.

    Stayed in February 2023

  • Reviewed: February 10, 2023

    6.0
    If you prefer this kind of hostel, this is for you.
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    2 bed bunk hostel room, only a little space to move around and was told to wait till 1pm so that we can leave luggage at the counter and move around. Then hostel is about 10mins~ 15mins walk depend on your walking speed.

    The facilities that they provide.

    Stayed in February 2023

  • Reviewed: February 7, 2023

    6.0
    Not really what I expected :( but clean.
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too many beds in one dorm. My bed was located at the entrance of a dorm with over 20(?) beds. Didn't count but was very many. Woke up many times due to people coming back late. One drunk person even opened the curtains to my bed and was about to jump in. Woke up with a heart attack from that and had hard time falling back asleep... Not social hostel as I expected.

    Walking distance to Shibuya, but still a good walk, like 20min. Clean.

    Stayed in December 2022

  • Reviewed: February 5, 2023

    5.0
    Good place for sleeping only, not ideal to just chill.
    • Leisure trip
    • Group
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not cleaned well. Used the shower several times with bandaids stuck to the walls. Not much space for many bags.

    Good location, 15 min walk from shibuya crossing.

    Stayed in February 2023

  • Reviewed: January 22, 2023

    4.0
    Did the job for one night
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    Location: it's not convenient to commute. You have to take a bus every time you want to go to Shibuya unless you are ready for a 15min+ walk. And it's hard to find the bus at Shibuya station. Price: Going back and forth with bus makes your stay more expensive and less convenient. Expect to pay 210 yen every time you take the bus, even if it is only 5min bus and only 3 stops. Also coffee, 580yen for a small drip coffee (clientele price), I got breakfast in other hostels at this price. Comfort: Shower were not really clean (drain full of hairs and gunk). As per the capsule bed, it was really tight for me as I am tall and using the top bed (last beds in the room, I don't think others are that tight). However, I slept fine despite the 28 beds in the room. Small details here and there could have been better. Hostel is ok and you get a decent sleep. I just feel that the comfort/convenience/price ratio was not great for the night I stayed.

    Fine if you want to visit and stay in Shibuya during your trip in Tokyo, Quiet rooms at night.

    Stayed in January 2023

  • Reviewed: January 22, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was not friendly, especially the Indian guy working there was very rude

    Location

    Stayed in January 2023

Showing 376 - 400

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