604-8211 Kyoto, Kyoto, Nakagyo-ku, Tamakuracho 120, Japan
#56 of 688 hotels in Kyoto
Guests' ChoiceBased on 164 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.3
Staff
9.7
Value for money
9.3
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2025
Rachel
United Arab EmiratesAmazing Charming Hotel.. the bed is so comfortable and the shower is amazinnggggg.. so well designed and has nice facilities like jaccouzi and water fountain.. location is a bit far from centre but it was ok like 15 min walk from the centre.. lovely staff..
Stayed in March 2025
Reviewed: April 3, 2025
Sailesh
AustraliaWe stayed for 6 nights and the hotel plus the room was really nice. The room was large, sound proofed and the shower was awesome. It is walking distance to subway line and many many hidden gems of eating places…just remember to go early or book in advance. What makes the hotel excellent is the staff members who really go out of their way to meet any needs. Thanks for a great stay 👍🏽
Stayed in April 2025
Reviewed: April 2, 2025
Chris
United KingdomNothing
Great location, lovely staff, lovely space. Transferred our reservation forward two days free of charge after we got trapped in the UK due to Heathrow airport fire and risked missing our first two nights stay. Got upgraded on arrival too!
Stayed in March 2025
Reviewed: April 1, 2025
Jenna
AustraliaGreat location, close to everything but far enough away to be in a quiet neighbourhood. No washing machine or vending machine however the bed was the most comfortable bed I've ever slept in!
Stayed in April 2025
Reviewed: March 29, 2025
Ross
AustraliaEverything superb. Excellent location with an easy walk to shops and market
Stayed in March 2025
Reviewed: March 28, 2025
Natalie
AustraliaBeautiful, large, modern, clean rooms. Everything in the room was lovely. Bed was exceptionally comfortable. Gor Japan the room was huge. Staff were very helpful. Not far from Nishiki Markets and lots of little restaurants close by. Would highly recommend staying here.
Stayed in March 2025
Reviewed: March 24, 2025
Shay
IsraelDidn’t find
All the facilities, too stuff and location
Stayed in March 2025
Reviewed: March 18, 2025
Ponnath
AustriaThe staff was very attentive and helpful, there was an issue with my booking which they fixed with no fuss, they even upgraded us to a better room for free. The shower is very spacious and nice. They bring the breakfast to your room every morning. It is in a quiet sidestreet but you can get to the main shopping area (including nikishi market) in 10-15 minutes and to the main attractions easily by public transport.
Stayed in March 2025
Reviewed: March 17, 2025
Hawker
AustraliaNothing, fantastic stay
This was THE most accomodating and wonderful hotels we stayed at during our Japan. Beautiful rooms, spacious, daily room service. Complementary toiletries and water daily. The most amazing shower and jet bath. Easy walking distance to every! Could not recommend this place enough
Stayed in March 2025
Reviewed: March 15, 2025
Tien
AustraliaBest hotel in Kyoto for the price
Fantastic stay, will certainly be returning. We arrived after booking a double room which was upgraded to a deluxe. The room was super spacious separate ensuite, great furniture and excellent service with a positive attitude.
Stayed in March 2025
Reviewed: March 8, 2025
Virginia
United StatesWe had a lovely stay. The staff were very accommodating and the location was great. Would highly recommend.
Stayed in March 2025
Reviewed: March 3, 2025
Oxana
JapanEverything was great!
It was a perfect stay! The hotel is cosy and comfortable, it had everything that we needed. The bed was really comfy, I slept perfectly. The shower was also very good, and I loved the cosmetics provided. The staff is super friendly and helpful. Location is very good, just one short metro ride from Kyoto railway station. We didn’t try breakfast, but there was tea and coffee in the room. You can feel attention to every detail.
Stayed in March 2025
Reviewed: February 27, 2025
Ladonna
United StatesMy only recommendation would be to alert your guests to the wonderful book/resource in the rooms. Ours was hidden in a drawer and we discovered it on the last day along with the coffee and tea availability in the room. We didn’t think to open all of the drawers.
Everything about this hotel was wonderful- we appreciated the service, location, cleanliness and immense comfort! The room was spacious with a beautiful aesthetic. The western breakfast was a supreme choice. The staff and service was superb.
Stayed in February 2025
Reviewed: February 10, 2025
Grace
AustraliaThe room was stunning and bigger than I imagined. The staff were all lovely and very attentive, even upgraded our room for no fee. The price for such a great hotel is seriously unmatched. Definitely recommend to anyone. The location is convenient, yet quiet, however is a 20-30 minute transit (walk, bus or train) to most places so may not be ideal for those who want to be right in the action.
Stayed in February 2025
Reviewed: February 7, 2025
Katherine
United StatesThe water in the bath was lukewarm.
Staff was exceptional & the room spacious.
Stayed in February 2025
Reviewed: January 28, 2025
Peter
United KingdomNice boutique hotel in a great part of Kyoto
Stayed in January 2025
Reviewed: January 21, 2025
Zoe
New ZealandWould be perfect if there’s an onsite public bath
Bed was very comfortable, the whole place smelled nice.
Stayed in January 2025
Reviewed: January 19, 2025
Ryan
AustraliaReally comfortable room, plenty of space for a hotel room in Japan. Excellent location. Great, friendly staff.
Stayed in January 2025
Reviewed: January 13, 2025
Barry
AustraliaIt was all good
Clean and good size rooms
Stayed in January 2025
Reviewed: January 7, 2025
Timm
GermanyStaff pays attention to every detail. The bed was super comfortable. Best value for money. No doubt.
Stayed in January 2025
Reviewed: January 6, 2025
Xiao
United KingdomNothing
All staff are very professional and friendly. They helped us with all kinds of enquiries and restaurants bookings. The room is clean and spacious. Location is perfect with easy access to many restaurants and 2 convince stores nearby.
Stayed in January 2025
Reviewed: January 5, 2025
Claudia
RomaniaThe bed mattress is very soft
Lovely hotel with very friendly staff
Stayed in January 2025
Reviewed: January 4, 2025
Christopher
AustraliaN/A
Beautiful boutique hotel - fantastic and welcoming staff Lovely size room with a Japanese Home feeling and decor Great drip coffee bags available in room plus robes and pajamas Shower was large with good water pressure Good location - everything accessible from the hotel Good value
Stayed in December 2024
Reviewed: December 29, 2024
Zephaniah
JapanPerfect for what we needed
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content