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Reviews of SURF & SAND Hotel Arugambay

Main Street, 32500 Arugam Bay, Sri Lanka

#39 of 91 hotels in Arugam Bay

Guests' Choice

Review Score

Based on 26 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.1

  • Free Wifi

    2.5

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Showing 1 - 25

  • Reviewed: August 19, 2024

    7.0
    Hotel is OK for Arugam Bay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Very poor WIFI Hot water stream was poor but as we mainly showered during the day it was ok to shower with a cold stream We had some issues with our rooms (manager helped fix them)

    Hotel manager was amazing. He arranged for us a different tasty breakfast every day and made sure that it included Gluten Free options He also helped arrange tours and made sure that when we paid for something it was at a good price Good location

    Stayed in August 2024

  • Reviewed: June 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Comfiest bed I’ve had in Sri Lanka. Good breakfast different meal each morning. Good value

    Stayed in June 2024

  • Reviewed: June 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable rooms and good value for money. The owner is very helpful. He took the time to install a new socket in my room as I didn't have a travel adapter! Perfect location right beside the beach. The breakfast was nice too 👍

    Stayed in June 2024

  • Reviewed: September 7, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms but still good location

    The staff were friendly and helpful

    Stayed in September 2023

  • Reviewed: August 15, 2023

    9.0
    Good location and helpful owner
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    As the property is on the main street it can be loud with live music.

    Located on the main street, large room, comfortable bed, owner was very helpful with requests, breakfast was delicious. Owner recommended a surf instructor when we arrived and booked it for the following morning - would highly recommend Fais, we had a great morning surfing

    Stayed in August 2023

  • Reviewed: July 30, 2023

    7.0
    The owner was very helpful and friendly
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were basic but clean and beds comfortable!

    Stayed in July 2023

  • Reviewed: June 29, 2023

    9.0
    Wonderful time close to the beach
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was Ok

    Tasty breakfast and very good location, friendly owner and I especially appreciated having a refrigerator in my room ☺️

    Stayed in June 2023

  • Reviewed: September 5, 2024

    1.0
    Safe your time and money, stay elsewhere
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only problem in 3 weeks was at this place! This place is overpriced and not clean. The owner is the worst, lying about not being able to change the dates and not receiving my request from Booking.com He was avoiding us the whole time. Until there was a cockroach in our room, he got uncomfortable and wanted to finally help us to change our stay. At that time I could see on his phone that he was receiving all my requests from booking.com He promised me he would help us the day after and again he was lying. I don’t know how he gets the reviews online, but I assume it’s all fake.

    The location

    Stayed in August 2024

  • Reviewed: July 4, 2024

    10
    Exceptional
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Really nice Place to stay with comfortable an clean rooms with balcony. Quiet at night and a lot of plants, but still close to everything you need, just a short walk to the beach. I loved the food there, especially the breakfast which was different everyday and big portions! I felt very safe and the owner and staff are amazing people! They helped me with a lot of things. I totally recommend staying here, also good for long sta

    Stayed in June 2024

  • Reviewed: June 25, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Comfortable bed, very big bathroom, good AC, with balcony. The room has everything I needed and was clean. It's very quiet, no noise from the street in the room, but still located at the main street and close to the beach, just a short walk! The hotel has a restaurant so it's possible to eat breakfast, lunch and dinner there. The breakfast is amazing, I especially like that I got a different breakfast every day and the portions are big. The staff is very nice. The owner is very kind and helped me with everything, I felt home here and ended up staying for a long time. I totally recommend this hotel, for short or long stays.

    Stayed in June 2024

  • Reviewed: April 29, 2024

    10
    Wonderful hosts - wonderful stay!
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted from a mobile device

    Truly a wonderful place and a gem in Arugam bay! Surf & Sand felt like a home away from home for us. The room was spacious and clean, AC working well, quiet at night and the best thing was the cooking- we got a different breakfast set every day and we ordered dinner several times as well as it was delicious - best (and by far the biggest!) plate of Kottu we had in Sri Lanka. The host family helped us with everything we needed like taxi service for a great price. The location is perfect, a walking distance to the beach, restaurants cafes and shops. Thanks for everything, we had a blast and would come back in the blink of an eye!

    Stayed in April 2024

  • Reviewed: September 30, 2023

    10
    Best value for money
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Fan
    • Stayed 5 nights
    • Submitted from a mobile device

    Quiet place, has AC and a comfortable bathroom, clean and nice, probably the best value for money I’ve had in arugam bay The host was very helpful, even about things that he was not obliged to

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Fan
    • Stayed 6 nights
    • Submitted from a mobile device

    Great breakfast every morning. The owner was great and there's ac in the room

    Stayed in September 2023

  • Reviewed: August 25, 2023

    10
    Everyone is very friendly and helpful, esp the owner. I have to catch the bus in the evening, the owner is very kind and
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The staffs are very friendly and helpful. Room is clean and breakfasts are delicious.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 7 nights
    • Submitted from a mobile device

    It’s was a very nice hotel that included amazing breakfast. The owner was kind and helpful and the rest of the staff as well. The hotel is located in the calmer side of Arugam Bay which was great for a good night sleep. :) We stayed in a double bed bedroom which had everything we needed.

    Stayed in August 2023

  • Reviewed: May 23, 2023

    10
    Great hospitality!
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Fan
    • Stayed 1 night
    • Submitted from a mobile device

    The owner is super nice, the place is located in arugam bay with around 10 minutes walk to everywhere you want but still you don't have the noise from all the parties around. Room was big and spacious and include an AC. The owner can also include some tours around which was great and helped with everything I needed

    Stayed in May 2023

  • Reviewed: April 19, 2023

    10
    Exceptional
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed here for 1 nights and everything was ok. The owner is super friendly and flexible and the breakfast is super good. You can customise breakfast as you wish as well can use the kitchen if you love to cook yourself. Highly recommended!

    Stayed in April 2023

  • Reviewed: July 6, 2023

    1.0
    Disappointing!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    No manager on site, nobody to assist with checking in or out. No bill given for cash payment.

    Stayed in July 2023

  • Reviewed: January 18, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: September 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: July 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: August 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: May 31, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

Showing 1 - 25

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