Nothing

Location away from the scummy square/medina

Stayed in April 2025

Hot water slow to materialise. Didn't wait.

Very good breakfast. Location good.

Stayed in April 2025

Room description said there was a separate sofa bed but the sofa was sponge cushions on stone tiles.

Size of room. Helpfulness of staff. Style of the building.

Stayed in April 2025

Gardens were a little smaller than expected.

Nice location away from medina which is a 30 minute walk. The staff at the Riad were excellent and helpful in every way with information and taxi arrangement. We were staying for a week and kindly gave us an upgrade to a beautiful suite.

Stayed in March 2025

Staff were very friendly and helpful Breakfast was very good Rooms very lovely and clean and loved the traditional decor

Stayed in March 2025

The attention to detail and the lengths the staff went to to accommodate our needs

Stayed in December 2024

Gps sent us the wrong way, tricky to find. Not a lot of plugs in the room.

Beautiful House, authentic and quiet. A short walk to Gueliz centre and all its restaurants. Breakfast was great. Small pool but lovely to freshen up. We had an extra bed in the chambre étoile which was great for our 5y old. 50 dhm to taxi to the medina.

Stayed in October 2024

Amazing experience! We spent a few days at this hotel and were delighted at every turn. The service was extremely polite and helpful, fulfilling our requests with a smile on their face. The rooms are spacious, clean and tastefully decorated, and the beds are exceptionally comfortable - a real comfort after a long day of sightseeing. Breakfasts were plentiful and varied, and the restaurant serves delicious dishes at the highest level. A huge advantage of the hotel is its location - close to the most important attractions of the city, and at the same time in a quiet and peaceful area, which is conducive to relaxation. We will definitely come back at the next opportunity! We recommend this hotel to anyone looking for comfort, high standard of service and a nice atmosphere.

Stayed in October 2024

The hotel views were stunning. The staff were very helpful and treated us very well. Breakfast was laid out and brought to us. A very luxurious experience.

Stayed in October 2024

Nothing!! It was the perfect getaway for us

Traditional Moroccan architecture, the outside pool was amazing with the weather we had, the staff were EXCEPTIONAL!! The location was perfect for us, close the the restaurants we needed, near enough to the medina and get cabs, would defo come back here!

Stayed in September 2024

Outdoor pool space and seating area is limited due to the type of property this is, but for a short weekend stay it wasn't a problem at all There is limited guest bathroom amenities provided so bring extras if you need and the shower in the Rose room wasn't great

Overall vibe in this Riad is very relaxing and welcoming. Shabbat friendly as well - with just a 7 min walk to Shul and knowledgeable staff on hand. We were able to use the kitchen facilities for our Shabbat food without any problem and they offer late check out if required. We also got an upgraded room that was full of authentic Moroccan architecture and style which was special! Certainly would stay again . Staff are super friendly and helpful

Stayed in September 2024

Like the other riads we stayed in, one critical missing item is a foldable luggage rack! We really did not have a great place to put our suitcases. Lots of stray cats in the area.

Loved the riad - beautiful courtyard, pool, nice additional rooms for relaxing, great balcony areas. Staff was very nice and accommodating, answered questions, available most of the day and night. Good air conditioning. Great to have a working refrigerator for drinks in the room. Close to some of the locations we wanted to be near to.

Stayed in June 2024

Beautiful decor! Friendly staff. We've been offered room upgrade for the same price. Thank you so much for your warm welcome!

Stayed in March 2024

Nil

It was very pretty. The pool area is beautiful and breakfast was great. Abdul made sure we had everything we needed and was always happy to help with taxis etc

Stayed in November 2023

They were building next to our room, which didn't make as much noise as you would think but there were builders there. We had been offered another room but we liked being on the ground floor.

The team were very friendly and could not have been more helpful. Would recommend people to stay there.

Stayed in October 2023

No dressers to unpack. No desk to work in room Wifi Internet and staff english skills needs a tad upgrade.

Decor was very nice and felt local. Staff was extremely friendly. They tried hard to accommodate.

Stayed in August 2023

Nothing to not like

Wonderful property, spacious with nice bedrooms and nice garden and pool.

Stayed in August 2023

Not their fault, but currently, lots of building work going on around the Riad, but it won't be forever! Bed was not the most comfortable, but I have a sensitive back. Other than that, nothing.

The staff were amazing, the Riad homely, and the weather topped it off! I will be returning! Thank you!

Stayed in May 2023

Pool area crowded with limited access around chairs etc. Property further out of the city than expected & had to use taxis all the time.

Oasis of calm in a busy city, friendly staff.

Stayed in April 2023

We had no complaints about the stay.

The hospitality of the staff was amazing they were happy to help with anything we asked and were very friendly. The Riad its self was beautiful and cozy.

Stayed in March 2023

We loved the service of the staff. They were so hospitable and friendly. The food was great. Loved the veggie couscous and tajine.

Stayed in January 2023

good location, m clean, safe, comfortable, pleasant and very helpful staff

Stayed in November 2022

Absolutely nothing

Everything this accommodation is simply exceptional. The facilities, food and staff are simply amazing. This is by far the most comfortable, clean and inviting accommodation we have stayed in in Morocco.

Stayed in November 2022

We liked everything.

Fantastic Riad Mazal for many reasons, starting with location, location, location. Our meeting was 'next door' to Riad Mazal, on the stunningly beautiful campus of Faculty of Medicine & Pharmacy in Marrakech, plus we wanted traditional 'riad' experience as opposed to standard 'hotel' tradition. Riad Mazal had everything we needed, including (a) being next door to the medical/pharmacy campus, and (b) short walks to shops (including nearby underappreciated burger place on Rue Ibn Qodama, plus a patisserie and BIM ('7/11') shop on Rue el Azhari), great restaurants and nightspots (Plus 61, Pointbar Marrakech, both ~1 km walk away from Riad Mazal), special destinations, all within the kind of easy walk taken by anyone who wants 10,000 steps per day (Majorelle Garden, 1.5 km; Medina wall, 2 km), and a fantastic staff who treated us as if we were royals. Needed a place to meet with researchers so we got the lower level Beldi Suite with its own private terrace easily large enough to host catered meetings. I think we could have hosted a party of 50+ persons on that terrace, but we needed space only for about 4-5 persons at a time. In retrospect, the riad has many side rooms for meetings of the size we needed, and the staff was happy to have guests make use of those rooms. Can't say enough about this 'property' and hope to return on a 'study visit' to the medical/pharmacy campus. [Hint: English and French-speaking staff members, but many have just Arabic. Use Google Translate (Arabic conversation mode) and you'll never have a problem.]

Stayed in October 2022