Reviews of Novotel Monte-Carlo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
16 Bld Princesse Charlotte, Monte Carlo City Centre, 98000 Monte Carlo, Monaco
#33 of 54 hotels in Monte Carlo
Guests' ChoiceReview Score
Based on 1195 hotel reviews
8.4Score breakdown
-
Cleanliness
8.7
-
Comfort
8.7
-
Location
9.1
-
Facilities
8.4
-
Staff
9.0
-
Value for money
7.8
-
Free Wifi
8.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: January 13, 2024
Laura
United Kingdom3 Reviews10“Lovely staff, comfortable rooms and great location”- • Leisure trip
- • Travelers with friends
- • Superior Twin Room with Two Twin Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Can’t fault it, I don’t have any issues with the hotel.
Love the location, close to the train station and everything that myself and my friend wanted to do in Monte Carlo. We have stayed here twice now because it’s great on cost, nice pool area and the rooms have everything you need. Couldn’t stay anywhere else whilst in Monaco.
Stayed in December 2023
-
Reviewed: January 2, 2024
Marija
Germany4 Reviews10“Wonderful experience 🙂”- • Leisure trip
- • Family with young children
- • Riviera Superior Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
The Novotel Hotel it's so beautiful, clean, with extra comfort. The staff, people are so positive and helpful the are always there to help you and make your stay at Hotel perfect. For us was very important to have a good stay with children. On this point I want to mention that children are welcomed of any age and also have a small place fulled with books and toys where children can having fun. Also the location of Hotel is absolut perfect, everything you can reach in par minutes walking or with bus and the bus station is only 2min. away from Hotel Novotel. We are so happy that we have this Hotel choosen for our stay and for sure we will come again and again everytime in this Hotel.
Stayed in January 2024
-
Reviewed: December 30, 2023
Eleanor
France24 Reviews2 helpful votes10“When can I go again?!”- • Leisure trip
- • Solo traveler
- • Riviera Junior Suite with Terrace and Sea View
- • Stayed 2 nights
Really nothing could have been better about the room and the staff. I didn't eat at the restaurant so cannot comment on that.
The hotel is in a great location for visiting Monaco/ I spent two nights in a Junior Suite which was enormous, very well appointed & comfortable. Also spotlessly clean. The balcony had a wonderful view of Monaco port.
Stayed in December 2023
-
Reviewed: December 21, 2023
Marti
United States2 Reviews10“Perfect location to get around the city.”- • Leisure trip
- • Family with young children
- • Riviera Superior Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The location and staff were superb.
Stayed in December 2023
-
Reviewed: December 14, 2023
Olga
France1 review10“It was lovely”- • Leisure trip
- • Solo traveler
- • Superior Twin Room with Two Twin Beds
- • Stayed 1 night
- • Submitted from a mobile device
None
I came early and had checked out immediately, 🥰
Stayed in November 2023
-
Reviewed: December 7, 2023
Monal
United Kingdom8 Reviews1 helpful vote10“Very close to monte carlo casino, staff were very helpful, we will definitely go there again & recommend to our fami”- • Leisure trip
- • Couple
- • Superior Twin Room with Two Twin Beds
- • Stayed 1 night
- • Submitted from a mobile device
STAFF, very helpful, friendly, they are just so nice…
Stayed in December 2023
-
Reviewed: December 4, 2023
Joseph
United Kingdom1 review4.0Disappointing- • Leisure trip
- • Travelers with friends
- • Superior Twin Room with Two Twin Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The Restaurant staff did not know what they were doing. We would order meals they would come out different times on different tables. The food that we ordered. Most of it was raw. steak got sent back our fish got sent back after we finished our meal, the mashed potato came out so the restaurant was very very poor😖
The staff on the desk were fantastic and helpful 
Stayed in November 2023
-
Reviewed: December 3, 2023
Thanisorn
Thailand59 Reviews2 helpful votes10“Bed night”- • Leisure trip
- • Couple
- • Superior Twin Room with Two Twin Beds
- • Stayed 1 night
- • Submitted from a mobile device
Not too clean on the room floor
Staff was very nice , comfortable room
Stayed in December 2023
-
Reviewed: December 2, 2023
Elena
Cyprus24 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Twin Room with Two Twin Beds
- • Stayed 1 night
- • Submitted from a mobile device
The staff needs more training for hospitality and need to give more attention to the guests
Location is perfect, comfortable and very clean room
Stayed in November 2023
-
Reviewed: December 2, 2023
Victor
United States18 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Riviera Superior Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Great staff, well located and great size rooms.
Stayed in November 2023
-
Reviewed: November 24, 2023
Karen
Singapore27 Reviews9 helpful votes10“The rooms were clean, very comfortable, and the staff was amazing.”- • Leisure trip
- • Family with young children
- • Riviera Superior Family Room
- • Stayed 2 nights
Nothing
Overall, I had a great experience with the Novotel hotel; Staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect.
Stayed in November 2023
-
Reviewed: November 20, 2023
Stanislav
Bulgaria55 Reviews10Exceptional- • Leisure trip
- • Couple
- • Riviera Superior Double Room with Sofa Bed
- • Stayed 1 night
Great location, within 5min walking distance from the train station. Amazing breakfast with a wide range of food items to select from.
Stayed in November 2023
-
Reviewed: November 15, 2023
Vaidas
Lithuania95 Reviews12 helpful votes10“Stay in Monaco”- • Leisure trip
- • Family with young children
- • Superior Twin Room with Two Twin Beds
- • Stayed 1 night
Nice view from room balcony, good breakfast and very good place. :)
Stayed in November 2023
-
Reviewed: November 13, 2023
Kattie
United States1 review1.0“Terrible. Rooms were hot, overcharged for a double bed, bed was dirty.”- • Leisure trip
- • Group
- • Riviera Superior Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Hair in our bed, torn sheets. Didn’t get the room we were promised, but paid for the more expensive room. Asked for correction on price but wouldn’t refund the difference.
Nothing
Stayed in November 2023
-
Reviewed: November 13, 2023
Mohammed
Saudi Arabia16 Reviews4 helpful votes10“Perfect stay and enjoyable”- • Leisure trip
- • Couple
- • Riviera Superior Double Room with Sofa Bed
- • Stayed 3 nights
None
Every thing was perfect
Stayed in November 2023
-
Reviewed: November 12, 2023
Justine
United States4 Reviews10“Booked last minute and it was great”- • Leisure trip
- • Travelers with friends
- • Superior Twin Room with Two Twin Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The Staff was super nice. The location was great and the rooms were clean.
Stayed in October 2023
-
Reviewed: November 7, 2023
David
United Kingdom15 Reviews1 helpful vote10“A really memorable trip to Monaco.”- • Leisure trip
- • Family with young children
- • Superior Twin Room with Two Twin Beds
- • Stayed 2 nights
Nothing!
For breakfast there was a good choice, along with quality, ranging from cooked breakfast, fresh fruit and pastries. We decided to book a flight from Monaco Helipad to Nice Airport and without the help from Felicia (at Reception), we wouldn't have done this. She was outstanding in helping us book the flight and liaised with the Helicopter company on the booking and flight time. The overall friendliness from all staff was great to see and appreciated on our stay. Complimentary wine and water was delivered to our room, a nice touch! Room was clean and overall a high standard. The hotel's position is only 10 minute walk to the main square and casinos. Would definitely return.
Stayed in October 2023
-
Reviewed: November 7, 2023
Sophia
Cyprus31 Reviews10“excellent”- • Leisure trip
- • Solo traveler
- • Riviera Superior Double Room with Sofa Bed
- • Stayed 1 night
nothing
everything
Stayed in September 2023
-
Reviewed: October 31, 2023
Samina
Belgium16 Reviews4.0Disappointing- • Leisure trip
- • Family with young children
- • Riviera Superior Room with One Double Bed and Sofa Bed - Garden Side
- • Stayed 3 nights
- • Submitted from a mobile device
I had great expectaions but was very disapointed becaue the room was very small and the rates were very high food was average and not as clean as compared with the price.
Stayed in October 2023
-
Reviewed: October 30, 2023
Stefanie
Germany13 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Superior Twin Room with Two Twin Beds
- • Stayed 1 night
- • Submitted from a mobile device
Fantastic hotel in Monaco!
Stayed in October 2023
-
Reviewed: October 19, 2023
Heidi
United States10 Reviews2 helpful votes10“Great value!”- • Leisure trip
- • Family with young children
- • Riviera Superior Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
I liked the location and they have onsite parking which was very helpful! The property was modern and they had a kids play area on the first floor.
Stayed in October 2023
-
Reviewed: October 17, 2023
Sarah
United Kingdom15 Reviews10“Lovely hotel just watch the tips with the bar staff”- • Leisure trip
- • Couple
- • Superior Twin Room with Two Twin Beds
- • Stayed 1 night
- • Submitted from a mobile device
The assumptive-ness of the bar staff and tipping on a 14 euro round I wouldn’t expect a 6 euro tip - 1 more euro and it would have been a 50% tip. Just put abit of a dampener on it
Location was good for us, as near train station and walking distance to casino square were you can get buses if you wish
Stayed in October 2023
-
Reviewed: October 3, 2023
Robin
United Kingdom7 Reviews10“Excellent”- • Leisure trip
- • Solo traveler
- • Riviera Superior Double Room with Sofa Bed
- • Stayed 2 nights
Excellent hotel
Stayed in September 2023
-
Reviewed: October 3, 2023
Krishni
Australia4 Reviews1 helpful vote10“Comfortable and spacious accommodation with great facilities.”- • Leisure trip
- • Family with young children
- • Riviera Superior Family Room
- • Stayed 1 night
- • Submitted from a mobile device
We were given a spacious room for a family. The staff were very informative and helpful. The pool was great for the kids!
Stayed in September 2023
-
Reviewed: September 26, 2023
Suzanne
Monaco14 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Riviera Superior Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Difficult to get to from railway stationj
Close to everything in Monte Carlo, staff helpful
Stayed in September 2023
Guests also reviewed these properties:
-
Arunda IRonda, Spain
-
Appart-Hotel-HeldtBremen, Germany
-
Hampton Inn Elmira/HorseheadsHorseheads, US
-
Stadthotel Restaurant AuerhahnVöcklabruck, Austria
-
Thistle Barbican ShoreditchLondon, UK
-
Parana Hotel Plaza JardínParaná, Argentina
-
Middle Holly CottageScorton, UK
-
Avohai LodgeParaty, Brazil
