“Everything was great
The guy at reception in particular was really helpful and friendly
Very very nice room and spectacular view
I will definitely come back on my next trip to Monte Carlo”
“Dear All, good day.
We’ve checked in on the 5-th of April. Firstly we were met by the woman and everything seemed to be ok - she has shown everything, shown hot to use the toilet and shower. After that she had taken the deposit 300 eur, which we have to get back while check up.
In an hour we’ve understood that the toilet doesn’t work, the water on it doesn’t drain, the shower doesn’t work and the water on it doesn’t drain either.
So, we have written on booking about this problem and no reaction.
Also I should say, that WiFi decided not to work either in a hour. About we decided not to write.
Today, while check up, the same woman has come and firstly she went to check this “mysterious” toilet room, after which she has told us that it doesn’t work and she has to inform the owners. She has written to them the messages and shows me the answer - “Keep from them 300eur for repairing, we’ll send them invoice”.
For sure, I do not agree with such current situation and started to explain that we have already informed and written on the booking about this problem from the very beginning.
She started to phone to the woman to with we were in touch and she, by the way, spoke English, but today she said that she speaks only French. After that they give us another contact of man, who speaks English and insists that we have broken the toilet and that’s why have to pay the deposit.
Only after we pronounced the “police” the situation has started changing and we’ve received back our deposit at last.
So, what should I say - be careful with this catamaran, check everything carefully. The catamaran is too very small, and if you have any neighbours - please mention, that this rest will be almost impossible.”
“Beautiful hotel! Our room was overlooking the harbour so the view was great .
The staff are very friendly and helpful .The room was amazing .
It’s a little noisy at night due to a nearby bar ???”
“Beautiful hotel. Spacious, airy very tastefully decorated room with good balcony overlooking sea. Maybe ask to avoid the room with the huge tree taking out a third of your view! Nonetheless, the tree didn't spoil it. Magic few days! Staff were absolutely superb. Really helpful and friendly. Nice touches such as along with water there's a couple of complimentary soft drinks - and very good coffee. Highly recommend.”
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