This is a 3 star hotel masquerading as 4 star hotel in a 5 star location. The lounge area is not comfortable and felt more like a waiting room. Fitness area is tiny and hot! Very limited dining options, breakfast buffet was terrible and the food was cold, 2 days in a row. The setting, our room and view was amazing.

Staff was amazing and helpful.

Stayed in June 2023

Breakfast war really poor and they could not cook eggs properly

location for Formula 1

Stayed in May 2023

the bathroom flooded and tv didn’t work, bed could be softer

the size of the bathroom

Stayed in May 2023

AIr conditioning in room was not working. Two different people told us that the government of Monaco had not given them “permission” to turn on AC yet for “environmental” reasons. Yeah, right. Funny how the reception area and restaurant had great AC. The guy who delivered a fan to the room admitted the AC was down and hoping to be repaired. Hate being lied to. Couldn’t open the windows while in the room due to road noise below. You do have a nice view of the boats but a busy road runs between the hotel and marina.Staff refused discounting the rate for our poor night of sleep due to the heat. Room was otherwise comfortable and large but not two separate rooms as pictured. 29E for the breakfast “buffet” is a joke. We ordered a la carte and got cold pancakes but a delicious omelet, for about 50 bucks. Hotel is 3plus stars, definitely not 4 stars.

Provided early check in. Courteous and helpful reception

Stayed in April 2023

the staff were not very friendly at times - especially breakfast waiters - if you don’t speak French then they ignore you and rude — they will not assist with your luggage before 7 am!

on the marina looking out at mega yachts

Stayed in April 2023

too much noise

location

Stayed in March 2023

All staff is great ,except the tall and thin take luggage man.so rude and I never met attitude of hotel service.

Stayed in February 2023

No Milk!! Could not get hold of reception or back of house for assistance, had to go down to the bar to raise someone! welcome e-mail to confirm we could drop bags off early and use sauna & Jacuzzi facilities we non existent and told they had not been reinstated since covid!! power to the coffee/kettle area didn't work! shower head leaked! wardrobes had various bits broken/missing. Breakfast was an appalling affair, very little on offer and then add the price, take an example of the welcome hotel in ville franche! Staff were just about bothered but certainly didn't go out of there way or make you feel welcome. It appears they ride on the location and location alone. The 6th floor restraunt not worth the price tag and staff rude!

Junior suite was very well appointed and decor lovely, bed very comfy, first floor views poor blocked by trees

Stayed in February 2023

The room was so HOT!

The view

Stayed in February 2023

The hammer noise of the building construction aside. From 8am to 8pm... impossible to stay.

The staff & restaurant

Stayed in November 2022

the extreme noise. building site right next to it and there was noise from 8.30 am until 7pm. Not even earplugs would sort it.

location, big room, clean and super friendly staff

Stayed in October 2022

Otherwise the hotel was great, but there was a horrible noise thorough the hotel, because of renovation of the building next to the hotel. When we booked our hotel this was not mentioned, and we received a notification from the booking.com approx. 1-2 weeks before - at this point we tried to search some other hotel, but it seemed impossible due to the very short notice period. We felt super disappointed as we paid the full price and had to listen that noise during our stay.

Superb views, nice and spacious rooms. Great location to explore Monaco.

Stayed in July 2022

Wet carpeted floor. Moldable shower cabin.

Good breakfast. Comfortable bed. Very good location.

Stayed in August 2022

Very Unaccommodating! It was my wedding morning and I had booked a room from the night before and asked for late check out but they refused to allow us stay an extra 2 hours to get ready for the wedding even though right from booking I had mentioned and there were rooms available! Would not recommend! Very terrible! We had to book another room in another hotel just for 2 hours, as it was peak season that was tough!

Nothing, it’s decent!

Stayed in July 2022

I accidentally booked the wrong evening but they made me pay another night unfortunately. We were facing the marina and was very noisy. There was no conditioner or shampoo in the room and the wifi don’t work in our room. We called maintenance up but they couldn’t help. I could only get wifi in the lobby.

Stayed in August 2022

breakfast

location

Stayed in August 2022

AVOID AVOID AVOID horrible horrible horrible !!! they downgraded me just because they wanted to sale my room for a higher price because of the expensive rate around the Monaco fireworks. so I paid double price for the same normal room . and don’t thing if you complain there is someone to hear you . Double price and no one cares just because is Monaco . AVOID AVOID AVOID

AVOID AVOID AVOID horrible horrible horrible !!! they downgraded me just because they wanted to sale my room for a higher price because of the expensive rate around the Monaco fireworks. so I paid double price for the same normal room . and don’t thing if you complain there is someone to hear you . Double price and no one cares just because is Monaco . AVOID AVOID AVOID

Stayed in July 2022

Hotel feels dated, the smell in all common areas from reception to the lifts is stale, there is no lobby/downstairs bar to speak of and breakfast is served in a very basic area next to the reception (where a small bar also seems to be). Makes it impossible to enjoy and relax. No swimming pool and I don't know where the gym was. Breakfast was average in terms of quality and range. There were extremely noisy drilling works next to the hotel (which are set to continue for a long time by the way) - of which we had not been warned at the time of booking (we received a notification of the 'works' next door but could not have imagined the they would make it impossible to stay in the hotel - even if you had breakfast early enough, they started at 8.30am. Overall, it was far too expensive for the experience offered and should not be rated four star.

The room is spacious and the view overlooking Port Hercule is great. The bar/restaurant at the top of the hotel (which is also a separate restaurant Le Mont) is brilliant.

Stayed in June 2022

The breakfast is poor in terms of choice and price

The location is close to the station.

Stayed in May 2022

The noise was really bad! It was constant jack hammering that made us crazy!

We loved the location, it was beautiful.

Stayed in May 2022

It was really nice

Stayed in July 2023

the air con didn’t work until engineer came out. a guide on how to use it would have been beneficial. more coffee sachets and variety of drinks in the rooms would have improved our stay. when dining at the restaurant the waiter service was intense. I couldn’t move before some was by my side asking to do something for me. on a tiny table for 2 it was very crowded and felt that we could not enjoy the food or conversation.

the central location. we were very excited to be staying on the Grand Prix track. the room was really comfortable, could not fault the facilities. the roof top restaurant was unbelievable, so beautiful to dine there at night. we liked that you had secure parking available.

Stayed in June 2022

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Stayed in April 2025

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Stayed in April 2025