A little old and rough around the edges but that’s to be expected for the price.

Lovely location and pool area.

Stayed in May 2023

The towels, blankets, and sheets are definitely worn out. There were a few tinny insects walking around the sink. The restroom is very small, but again, for the price, it's still good value. I definitely won't recommend the restaurant. Overall, the restaurant is just bad.

For the price, it's a nice old hotel. It has a certain personality to it. It's cute.

Stayed in May 2023

Paper thin walls We were awoken by some kids running around and talking. Horrible first night.

Good: pool, staff

Stayed in April 2023

the beds are quite hard,

the location

Stayed in March 2023

Doesn't have a fridge to keep drinks cold, details in the rooms can be improved No iron

I liked the rustic concept peaceful and quiet

Stayed in March 2023

Service at the restaurant was good but they took too long to bring the breakfast out.

Everything was good except the construction going on where they are building out more rooms.

Stayed in March 2023

I could not shower because the shower was turned to the hand piece and when I called front desk they said they needed maintenance. maintenance had not started shift so no one could help me. I asked she leave me directions or fix it. never happened. I could not properly wash myself for the entire stay.

Stayed in February 2023

location - too hard to get too from the highway; too much traffic. The restaurant's food was such that I would never return.

Staff, parking, rooms, grounds

Stayed in February 2023

The water pressure was very low. Some guests were loud so be sure to request a room that is in a quiet area.

I was really impressed with the staff. They were all exceptionally & consistently friendly and cheerful. Housekeeping visited daily to attend cleaning needs. Great location with a great vegetarian restaurant about two blocks away. Safe, comfortable environment.

Stayed in January 2023

Nothing

Lovely hotel. What was unusual was that it had a garden with a pool so you could easily relax there all day. Excellent food in the restaurant and extremely helpful staff

Stayed in January 2023

The bathroom was old and a little uncomfortable, the hot water took ages to flow

Big and comfy rooms

Stayed in December 2022

The repairs they doing to much noise so early, and the workers smoking in the hall

The price the location

Stayed in January 2023

If your neighbors are being loud, you can hear everything.

The employees were very nice, welcoming and proactive. Everything looked very clean and the pool was warm! There was an outdoor space to work out.

Stayed in November 2022

I found the hotel to be quite noisy. The hallways echo and there was lots of people making noise till about 2:30am, then in the morning the cleaning are also quite loud.

The staff were super friendly, the rooms were clean and the location is very handy.

Stayed in November 2022

Water pressure in the shower could have been better.

When I arrived at Hotel Isabel, I was very pleasantly greeted by Edgar at the front desk. Very nice and easy to understand. He offered to speak English with me, which we did a few times, but we spoke mostly in Spanish. He was very helpful. Daniel the bellman kept my dog as I moved my car into the parking area near my room. He took my luggage and showed me what I needed to know. We laughed about how my Spanish is better with Tequila, he asked if I wanted a Margarita, I accepted. He brought me a margarita from the restaurant. How cool right? I had previously driven from Huasteca Potosino seeing the waterfalls and swimming areas and my car was very dirty. Daniel arranged to have it washed, also very cool! Gerardo and Edgar at the front desk were very helpful throughout my week there. My housekeeper was also very nice and efficient.

Stayed in October 2022

construction around the hotel on the streets

valué, Pool location facilities very clean

Stayed in November 2022

noisy children from very early in the pool did not let me sleep, there were also staff doing repairs very early and that woke me up

the place is nice the clean rooms and the friendly staff

Stayed in October 2022

There were consistent problems with the internet and it didn't reach to our room. We understand the staff were working on it, and they allowed us to work from the restaurant area where signal was better. My mistake, I booked a pool view room, and of course people were loudly enjoying the pool. Staff did shut this down about 9-10pm each night though. For a quieter room, don't book a "pool view".

The facilities were very nice, the staff very helpful, and the hotel was completely dog friendly (there were about 10 other dogs staying there!). The neighborhood is great - quiet, wide, tree-lined streets with plenty of dog-friendly cafes and other dog owners around.

Stayed in October 2022

Can't think of anything.

Everything good, clean, nice communal area with pool. Simple but good.

Stayed in September 2022

Nothing

The staff at reception are exceptional and are helpful far beyond all expectations. I won't stay anywhere else from now on. Hotel Isabel is fantastic.

Stayed in October 2022

A little dated,but looks like they are remodeling.

Amazing staff! Everyone is so helpful.My daughter loved Daniel one of the hotel's staff.

Stayed in September 2022

Nothing bad to report

It's exactly what it says it is a 3 star hotel in a great location. It also has a pool and a restaurant on the property as well. All the staff we met we very friendly and always greeted you when passing. There are a range of rooms and parking around the back. It's a great location with a very short walk to a lot of food and drink choices. Also good for taxis, didi and uber if you don't feel like driving. We only ate in the restaurant once but like everywhere else they were friendly and the food was tasty.

Stayed in August 2022

I can't think of a thing. Well, the Cremora packets in the restaurant were sometimes stiff. No, it was "mi pequeno paraiso."

One review called Hotel Isabel a "a hidden jewel." That sums it up. They gave me one of the happiest months of my life as I studied Spanish at a school downtown. The staff were outstanding in friendliness, warmth and professionalism. After studying hard all day, it was a perfect refuge.

Stayed in August 2022

no ice machine. have to ask restaurant for ice. have to ask front desk for pool towels or iron. but they are very nice and wecoming.

got a room right in front of pool. extra restroom by pool with shower. nice bbq area in the center of property. beautiful trees and plants.

Stayed in July 2022