OK not the best place I've stayed . . Having to leave your key at the reception felt a bit out dated but its key locks and it's their policy. Not the end of the world . Room service wasn't daily . I'm sure if you ask it will get sorted though . The staff are extremely friendly and speak English.

Location if you want central is perfect. Most day trips are pick up right outside the hotel . It's an old colonial style building. Lots of character. It could do with a makeover but for the price? You really can't complain Rooms are very echoing as they are really high ceilings . I could hear a lot of noise sometimes as there's a courtyard the rooms all surround . Not terrible though. But if you are a moaner and want utter silence look elsewhere. They have a little bar and they also have a restaurant. I did eat at the restaurant and I cant complain. Plenty of food and good prices too. It was also busy so that says a lot . Open to non residents too .

Stayed in November 2024

Location

The location was exceptionally good. The hotel is located in the center of the historical district. Close to the three different metro stations and the bus stops. Many restaurants and shops are near by.

Stayed in November 2024

The beds are very uncomfortable, the night manager, upon our arrival at 11:30pm was very surly and grumpy and not helpful. more towels, glasses would have been nice.

The room was large and spacious. Front desk staff was friendly. and helpful. Convenient restaurant and bar. Good location

Stayed in October 2024

3rd floor hot water takes a while from the broiler you have to let it run for a while bit still Good

they were super accommodating when I had a flight delay

Stayed in September 2024

Very old school, fresh paint over old structure. Bath, beds, flooring, sinks etc., feel as though you are in and old 1950s hotel, this is good or bad depending on attitude.

Mexican feel, close to zocalo and around the corner from Ideal Bakery.

Stayed in September 2024

Price, Service, location

Stayed in September 2024

Very good

Stayed in June 2024

We like that we were able to leave our luggage in the storage room after checking out.

Stayed in May 2024

Great place, located walking distance to the main attractions around the City Center, friendly staff, bar next door, lots of places to eat and explore around the neighborhood. Recommended 100%

Stayed in March 2024

Location. Location. Location.

Stayed in April 2024

The cold lighting could be replaced by warmer bulbs. The bed was very hard. No one speaks English even minimally. They would do well to replace the ugly furniture in my room with some older pieces—nothing fancy but not ugly. The attached restaurant was subpar. I’m usually very forgiving but this place really could use some love. Don’t expect help from the concierge.

The historic building with high ceilings was lovely even though it was not totally refurbished.

Stayed in April 2024

This hotel is awful. The bathrooms suck, and they make you leave your key with the front desk every time you leave. No water is provided. In the middle of the night we heard banging on the door. Did not feel safe here.

Stayed in March 2024

Room location over property, I would like a lower floor for the family, but aside from that everything was perfect

Location, architecture, environment

Stayed in March 2024

Central basic but good

Stayed in February 2024

NO WINDOWS, I FELT VERY CLAUSTROPHOBIC. YOU CANT HAVE GUESTS HERE . THE PRICE WAS OKAY BUT THERE ARE OTHER MORE AFFORDABLE OPTIONS.

LOCATION WAS GREAT , VERY CENTRAL . THE ROOM WAS A GOOD SIZE. THE SHARED BATHROOM WAS CLEAN.

Stayed in February 2024

I booked a transfer from the airport, for which I paid 550 pesos. Unlike other drivers, my driver was not waiting for me in the arrival lobby holding a sign with my name. Instead, we were supposed to meet in front of Gate 3. When I got out at Gate 3, the driver was not waiting for me there either. As I did not have a Mexican SIM card, I had to go back to the airport building to use airport WIFI so we could get in touch. Getting hold of him involved several missed phone calls and 20 minutes of waiting time. At the official taxi stand, I asked about the price to the city, and they told me it was 380 pesos. Normally, booking transport via a hotel means convenience, but this was just a rip-off. I complained to the hotel staff about the transfer, but I did not even get an apology, not to speak of a partial refund. My room was also very noisy at night due to the music from some local club. The hotel has a good location, but if I were to go back to Mexico City, I would probably look for alternative accommodation.

The location is good.

Stayed in February 2024

It's very big room, but the sink is in one corner INSIDE the room while the shower is in a closet on other end corner. No warm water in the sink. Shower head doesn't produce adequate water and no barrier between shower and toilet, all wet. Even no electric wall-plug in the washroom. No desk lights, only one ceiling light in centre. Light switches and wall plugs placed awkwardly, I charge phone while it lays on floor. And the hotel price is more than twice of budget hotels.

the location

Stayed in February 2024

The rooms were noisy, the door was flimsy, the safe didn't work and I had to ask the staff to get my belongings out of it manually.

Nice location, nicely decorated building

Stayed in January 2024

No heater/air conditioning, and very slow lift.

Friendly staff. Nice Building.

Stayed in December 2023

Nothing

Nothing

Stayed in December 2023

The bed felt really, really hard. I woke up with back pain and had trouble sleeping the 3 nights I was there. I went for breakfast at the hotel to try it out and felt the quality and quantity/price wasn't worth it.

The location was great! A couple of blocks from the zocalo and it felt pretty safe. I came back after dark and it was fine. The staff allowed me to check in early and gave me a quiet room.

Stayed in November 2023

Nada

The courteous service

Stayed in November 2023

nothing

The Staff were great very friendly and Helpfull

Stayed in November 2023

This would have been a 10 has it not been for the awful experience I had with an employee when leaving the hotel early in the morning. When I checked in I made sure to ask what I should do with my key because I would be checking out early the next day for a flight. The man told me to leave it in the room, which I did. When I came down to order my Uber to the airport, the man asked me where the key was and I told him it was in the room. Then, I ordered my Uber and asked him to open the door (it was closed as it was 4AM). he asked me again where the key was, and I told him that it was in the room. He then told me that I had to give him the key!! I didn't have time and anyway the door to the room was closed. I told him that his coworker told me to leave it in the room when I left. He then called me a liar and tried to stop me from leaving the hotel!!! Then, as I pushed my way past him to open the door, he called me crazy and told me "maybe someone will ....you" ! His behavior was threatening, insulting, and completely unacceptable. This kind of machismo behavior is what women in Mexico are fighting against. He then proceeded to come out and say something to my Uber driver! I have lived in Oaxaca for 4 years and traveled in Mexico and have never experienced this kind of behavior, but I can tell you that it was scary and left me feeling very upset. This kind of behavior is UNACCEPTABLE in a place of business let alone anywhere else and the man should be held accountable for his actions.

Stayed in October 2023