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  5. Reviews of Hotel Isabel

Reviews of Hotel Isabel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Isabel la Catolica 63, 06000 Mexico City, Mexico

#349 of 564 hotels in Mexico City

Guests' Choice

Review Score

Based on 403 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.2

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: November 16, 2022

    6.0
    Good spot, not the best value
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    there was no fan and if we opened the window/balcony it was way too noisy and the bugs got in. they also charged $3 for a bottle of water and $3 for instant coffee, even for guests of the hotel.

    great location and very spacious room.

    Stayed in November 2022

  • Reviewed: November 11, 2022

    10
    great
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    all

    all

    Stayed in November 2022

  • Reviewed: November 5, 2022

    10
    Delighful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nonp.

    Thank you for all the hot water and cold water provide everyday. The room is big and comfy, it’s lovely antique hotel. The location is convent to the main square, xoxo, restaurant, The hot shower is great, the water pressure was awesome, The bed is nice, pillow is nice. The restaurant downstairs is very convient, they also do room service too, cheese Taco is super yummy. More plus is the what’s app communication, able to connect with them all the time. will stay if I visit the Mexico City again.

    Stayed in October 2022

  • Reviewed: October 31, 2022

    10
    Great authentic hotel for Dia De Los Muertos
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    May be difficult if you don't speak any Spanish as you are encouraged to do so.

    Lots of open space and colonial design with varied breakfast options, helpful staff and a fun, lively bar with great atmosphere and mexican karaoke. Near Zocalo but not too noisy. Put a lot of effort into Dia De Los Muertos decorations. Arrange tours for you. Couldn't choose a better hotel with authentic Mexican feel.

    Stayed in October 2022

  • Reviewed: October 2, 2022

    10
    would stay here again
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    that you have to give the keys back every time you leave the room

    everything was close by.

    Stayed in September 2022

  • Reviewed: August 5, 2022

    10
    comfortable value for money stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wi-Fi

    everything

    Stayed in August 2022

  • Reviewed: July 18, 2022

    1.0
    bad bad experience
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    once I got there the security man gave me a firm and ride stop sign. he asked me what did I need and why. the receptionist was even worse. In the end I didn’t even stay there/ Plus the entrance looks like a fair and not like a real hotel. DO NOT STAY HERE

    Stayed in July 2022

  • Reviewed: July 13, 2022

    6.0
    Authentic but not worth the money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast was bad you could have one small cup of coffee or a fruit juice. If you asked for both or a top up he told you it would be extra. What you was allowed to eat off the menu awas very basic and they often ran out of things. It was also very noisy at night but I don't think you can get away from it in the centre of the city.

    The hotel was very authentic mexican although very tired.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    6.0
    Friendly staff but very noisy location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy location. We could hear all the noise from the street: bars and traffic.

    Friendly and helpful staff

    Stayed in July 2022

  • Reviewed: July 9, 2022

    5.0
    ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    better beds

    nice staff

    Stayed in June 2022

  • Reviewed: July 4, 2022

    10
    good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    rooms a bit small bathroom very basic and light switch made extremely loud noise ?

    good location helpful staff

    Stayed in June 2022

  • Reviewed: June 28, 2022

    6.0
    Clearly I was disappointed with my overall experience.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Said it before

    Front desk staff were horrible except for Antonio who was very helpful. There was an event called Mexico City Pride which I was not aware of an the some of the streets closed off. I walked 6 blocks with my suitcases and asked for some help woth the front desk staff and none was given. Three were behind the desk. Very disappointed overall despite the low price paid. Service is still the key factor in an overall package. Thank you

    Stayed in June 2022

  • Reviewed: April 21, 2022

    10
    great
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    price for quality

    Stayed in February 2022

  • Reviewed: April 15, 2022

    5.0
    Wouldn't stay again
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Their Covid protocols are crazy. We stayed April 14, 2022 and each time we entered the building they had us was our shoes, use hand sanitizer, temp check, and sprayed us down with bleach. We stayed in a room right on the street. The light outside was incredibly bright, trafick noise all night, and the floors squeeked so loudly that when I went to the bathroom in the night I woke everyone up. The staff was fine but not friendly.

    Stayed in April 2022

  • Reviewed: April 6, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi and noisy bar nearby

    The wifi only worked right next to the router near the door or bathroom. And the street was busy/noisy on the weekend with a bar nearby, but otherwise it was great! The staff were helpful organizing a taxi back to the airport $220MXN

    Stayed in April 2022

  • Reviewed: December 3, 2022

    8.0
    Lots of character. Felt homey.
    • Leisure trip
    • Solo traveler
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I think I ended up paying a whole lot extra money. When I booked on booking.com I thought there was going to be another person with me, but I ended up going alone. Somehow I ended up buying three days worth of breakfast for two people! What would’ve been a $50 a night room turned out to be $75 a night because of this blender on my part. The receptionist was inflexible about changing it. I would not recommend getting breakfast option in advance. There are TVs blasting, and the food is mediocre.. The menu that they give you with your coupon is not as extensive as the regular one. and everything is so inflexible… The noise on my third night there was really loud until about two in the morning. There is a bar downstairs that hadn’t been a problem until the weekend began to draw near and then it got crazy.

    Hardwood floors, 4th floor patio, kind staff

    Stayed in December 2022

  • Reviewed: September 16, 2023

    10
    Overall good clean place to stay would recommend
    • Business trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No ac, just windows

    Nice location close to dtown however it is in a street that after 7ish gets really lonely however there seemed to always be a police car going back and forth for safety of the folks coming and going back to the hotel

    Stayed in September 2023

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 30, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 30, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: February 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 226 - 250

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