they overcharge my bill. the food wasn’t nice. the facilities weren’t available. the gym equipment is out of order and the spa closed

the staff

Stayed in June 2022

Only restaurant in the resort needed improvements in both the quality and variety of the menu

Staff was really helpful and nice.

Stayed in June 2022

Food prices were eye watering but compatible to others in New Caledonia. Wine particularly expensive. $Aus 10 for a 1.5 litre bottle of water which we ordered by accident. The tap water is fine. There were cheaper snack options $aus 30 for a burger. Nowhere else to eat nearby.

Very comfortable and relaxing. Bungalow was delightful, roomy and very comfortable. Everything you could think of was provided.

Stayed in June 2022

If it is tranquility and nature you are looking for - this just has to be the place. Picture postcard perfect -beautiful tropical gardens sweeping down to the resorts private beach with soft white sand and sparkling aqua water. Palm trees, swimming, snorkelling, kayaking, lying in the sun reading a book followed by cocktails as the sun goes down. It seems you are a million miles away from the cares of the real world - relax & breathe is all you need to do! A short walk for a swim and snorkel at the natural pool is a must and the walk itself is a joy. Large, comfortable rooms with balcony and wifi (if you must!), super friendly staff and 3 delightful resident cats. Lovely food and a great wine list and that accent...simply gorgeous! We would go back in a heartbeat.

Stayed in June 2022

Room service food was of very poor quality Beware of that Ceasar salad!! AT the checkout there was a problem with the restaurant bill that included someone else’s dinner ,but that was easily solved (luckily we checked the bill ,if not we would have paid some not due 120 € !) Instead they charged us the 3% taxes that according to my Booking recepits where already included in the room fares I showed them the booking where it said so but thé lady at the reception said their accounting system would not allow the payment without thé taxes We where in aa hurry (the plane woud not wait for us) so I let go of it but frankly I did not like paying more that 30€ in taxes that I Had already paid

Great location ,comfortable beds Very good breakfast and dinner at thé hôtel restaurant but room service food was not as good, indeed I would not use room service next time

Stayed in May 2022

We had a few issues during our stay: - The aircon in the room stopped working, they offered to move us to another, which we did but it was annoying to have to pack everything and unpack again - there was no water in the resort for one day - The hot water in the room (in shower, sink, etc) stopped working. We were offered a late check out to compensate I never expected to experience that many issues in a high end hotel. Also, we had to ask many times for compensation (ie late check out) and even a discount but the hotel staff never proactively offered anything which was very disappointing

The location, the pool, the beach and having sports equipment available. The staff was very polite and friendly, I know the issues I mention below are not their fault.

Stayed in April 2022

I would have loved some Melanesian cultural entertainment on the Saturday night.

Le Meridien was in an amazing location. I felt like I was in a movie somewhere between James Bond and Castaway. Saturday night's buffet was particularly good.

Stayed in May 2024

The swimming pool could be a few degrees warmer

Everything! The food, environment, the people- all facilities- it was amazing

Stayed in May 2024

The best place that we have ever stayed

Stayed in May 2024

Had the most wonderful stay! In a river bungalow and could not recommend more. Staff were all very attentive, accommodating, ridiculously friendly, and just lovely human beings. Food was great serving size and well priced considering location and accommodation style (also first place I’ve come across that has the traditional Kanak dish as a vego option!!!!). The best part which is not advertised enough is the hotel cat (paw paw) and dog (Dali). Both so sweet and Dali will even guide you around the island.

Stayed in April 2024

Nothing

The setting - it is absolutely stunning!

Stayed in January 2024

Food was ok and expensive. Options were limited.

Location is amazing. The staff are welcoming, friendly and helpful. The room was lovely. Breakfast was good.

Stayed in December 2023

The location is fantastic on a quiet shallow Bay with turquoise water, water sand and sunshine. Couldn't have been more perfect. Staff were friendly and very helpful. Well worth the ferry journey get there. Lot's to do and explore around the island or just relax under a cabana on the priva6beach.

The location

Stayed in November 2023

The food could have been better but not what you're there for RIGHT?!?

The location and setting of the resort is AMAZING. Speechless views as soon as you enter the lobby. Staff were exceptionally helpful and lovely. Beaches are to die for with the crystal clear blue water and white sand.

Stayed in November 2023

At the restaurant, the portions are quite small for considering the price. I understand for ppl who have money and who can afford starter, main and desert, it is not an issue, but for people who have to save up money to afford the stay, then it is a bit difficult. Also, there is a lack of option for vegetarians. On a different note, we bought expensive sunscreen from the reception and unfortunately for us, it didn’t work so we got a nice big sunburnt (brand: sun bum). Lastly, I wouldn’t recommend to go to Kuto beach for snorkeling with the hotel transfer but rather to rent a car for the full day and go there and visit the full island, it would end up cheaper and you will see more things. Not all excursions are currently being offered, sometimes it is just transfers. Now, these things mentioned didn’t affect our stay at all, this is just for future travelers to know. My partner and I will definitely be back and we highly recommend others to come to, we even subscribe to the Marriott Bonboy website.

We loved absolutely Everything. The welcome, the bungalow, the location, all the available activities on site (chess, kayak, snorkeling in the natural pool, gym, swimming pool, table tennis, badminton, swimming pool) and the excursions offered (take the pirogue tour, it is breathtaking). The breakfast is super good too and the dinner food as well, but it wouldn’t be as enjoyable without the friendliness of the stuff, easy to talk to, happy to help. Also, best of the best, the cat director. For any animal lovers, you’ll be happy to be greeted every morning and every night by the cutest cat ever.

Stayed in November 2023

Vegetarian food on offer in the restaurant is not good.

We loved the location and the bungalow was outstanding. The beach and the natural swimming pool were incredible. Breakfast was excellent.

Stayed in November 2023

Untrained incompetent staff in dining and room maintenence. Room facilities needed maintenence Boat trip on sailboat was waste time Location whilst scenic is remoteO

Pool and food were good and scenery around

Stayed in November 2023

Nothing at all.

We loved absolutely everything!! What a special place to stay. The staff were absolutely beautiful and kind. They really did make our stay exceptional.

Stayed in October 2023

price of meals and wine just ridiculously expensive

location

Stayed in October 2023

The facilities are very tired & need refurbishment. The food is very average...lagostine very overcooked. Had one of the worst meals of our lives there. No aircon working in room.

The staff were helpful. The sunset was breath taking and very relaxing stay.

Stayed in September 2023

Leaving

Loved our stay here, it exceeded all expectations! Beautiful location, amazing staff, comfortable room with fabulous view, good food, and felt very welcome. They really looked after us.

Stayed in September 2023

Well maintained, friendly staff

Stayed in September 2023

The fan in the bathroom could work a bit better. But nothing specifically

It is beautiful. The staff are amazing. It is expensive. But one of the best stays I have ever had. Even being rained out, unfortunately.

Stayed in August 2023

N/A

Incredible! The most beautiful place to stay in Ile des Pins, amazing restaurant, facilities and activities in the area

Stayed in July 2023