The airco is for cooling and heating, and there really is nothing like a good old-fashioned radiator for heating in stead of a noisy draughty fan which takes much longer to generate cosy warmth.,but I guess that's the way all modern big hotels are built so no escaping...

I got a surprise upgrade. I liked that I could switch off the airco completely and not have to suffer any noise from venting tubes in the building,CAS is often the case in these big hotels. They seem to have a lovely breakfast area as well, different from other hotels.

Stayed in March 2025

The typical Nhow scent/smell in reception area.

View excellent, facilities great, Nhow is lovely brand, but their signature scent is really terrible. I love th epinball machine at restaurant.

Stayed in March 2025

The bathroom is like an aquarium on display, people outside the bathroom can see through the bathroom glasses and have full views of those who are taking shower. So it’s not an ideal hotel for families and friends. The tower rail in the bathroom is non-existent. On other notes, we have a taxi called by the hotel. It’s not an official taxi company and without argometer, we feel like we are extorted. For future guests, we recommend dealing the price of transport before entering the taxi. Yet that’s not the worst part, the taxi is so in rush and driving very fast and make every turn very uncomfortable for us. We understand it’s not entirely the hotel fault, but still we would like to warn future guests.

Friendly staff

Stayed in March 2025

The view from was mainly blocked by a TV, which was really unnecessary, especially since I paid for the view. I was really disappointed not to be able to enjoy it. Also, the toilet lacked privacy, which was quite uncomfortable.

The stay was amazing, the view was stunning, and the staff was very nice. The hotel was perfectly located, honestly, it was a real pleasure.

Stayed in March 2025

Nun

View

Stayed in March 2025

When I wanted to extend, I didn't get the same room, so I had to move all my stuff to another room.

I always take the room with the view of the bridge. and that is where I get my peace of mind from

Stayed in March 2025

The bar had an amazing view and our bedroom was lovely. The staff made it really special for my partners birthday, forever grateful for how amazing they were

Stayed in March 2025

Great place to stay when in Rotterdam. Excellent breakfast with fresh juice

Stayed in March 2025

Cold room and noizy AC which is not working properly if switched to manual, so better turn it off. After a while, it will start automatically, so will have to turn it off eveytime to avoid "winter windy atmosphere" in the room. The USB charging is not working, even if reception staff knows about it and many reviews are mentioning this aspect, still the solution is you use a normal phone charger The bed is not so comfortable TV behind the glass is causing connection delay The gluten free breakfast options can definitely be improved, there are only some biscuits and bread available, no dessert or pastry, also the salad options were very limited and not refilled

"Premium view" at the Erasmus bridge from 10th floor and by night is gets stunning. Spacious and clean room Metro station across the street (very close to central station with intercity connection to Amsterdam). If you walk across the bridge, in aprox 40 min walking you will get to city centre Reception staff was polite and professional, especially Rafi who helped with a smooth check-in and GHA client set up and many useful information about the hotel and surroundings.

Stayed in February 2025

Amazing view and very tasty breakfast with great verity.

Stayed in February 2025

The window wasn’t clean at all, we ask for one big bed and we got two little bed but that’s okay ! Also the shower window wasn’t as transparent as we saw in the picture, the room was a bit cold but the bathroom as a perfect temperature with the heated mirrors

The bathroom was really clean as the room ! The view is the most incredible thing about this room. We also love the fact that the tv is in a mirror, we love the light of the room it was giving a chill vibe

Stayed in February 2025

Shower over bath, very poor lighting in room

Location, beds

Stayed in January 2025

Lack of privacy in the bathroom

I really liked the building itself and where it was located

Stayed in February 2025

The bed wasn’t the comfiest :-( and the charging facilities weren’t working properly. Also was too far away from Amsterdam / main touristy things. We had to get a taxi from our hotel to the main train station and then the train to Amsterdam every day which wasn’t cheap. When looking upon booking.com at this hotel it says you can get a train 5 mins from the hotel but it isn’t the train we needed just should make this more clear!!!

Lovely hotel with a nice view from the room. Staff were also there 24 hours if you needed them

Stayed in December 2024

I think it’s not really clear that you can also get a room without a bathtub

Nice staff, nice breakfast and cool location

Stayed in January 2025

Modern design hotel, well connected.

Stayed in October 2024

Would be nice if there was art in the rooms as well, but not a necessity. There are no hooks in the bathroom for the towels, or maybe we missed it.

They gave my doggie a gift - really appreciated it - made us feel very welcome. Love all the art - especially the rhino in front of the lifts.

Stayed in December 2024

I was lucky to be upgraded as my alloted room had no lights. Appreciate staff Ms.Anitha

Stayed in December 2024

You can add sleepers for the guests :)

The rooms are large and the quality of breakfast is too high and foods are tasty

Stayed in December 2024

Room cold If you want centre - 15-20’on tram or 45-50 walk

Clean Views Rooms nice design Nice area behind hotel

Stayed in December 2024

had a amazing view but the room was quite cold. actually asked for a space heater

Stayed in November 2024

It have a great location

It was very clean and a great staff

Stayed in December 2024

Smallest bathroom sink area

Staff friendliness, location, fast elevators

Stayed in November 2024

Only satellite tv. No Netflix 🥹

The view

Stayed in November 2024