Neerhem 68, 6301 CJ Valkenburg, Netherlands
#35 of 49 hotels in Valkenburg
Guests' ChoiceBased on 372 hotel reviews
7.6Cleanliness
7.6
Comfort
7.4
Location
9.0
Facilities
7.8
Staff
8.7
Value for money
7.2
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 7, 2025
Isabelle
LuxembourgThe facilities are a bit old but everything was working all right.
We had a nice time at the pool and sauna which was nearly empty (on a sunny day).
Stayed in April 2025
Reviewed: April 4, 2025
Valerie
United StatesOlder hotel but loved the spacious room, indoor pool and sauna. The staff and service are great. Just a short walk to shops and restaurants.
Stayed in January 2025
Reviewed: March 15, 2025
Ann
BelgiumParking. No parking available when we arrived Breakfast was crowdy. Choice was OK. Bar closed early.
Nice big room. Good Bed. Bathroom was big with both shower and bath. Pool and wellness were great.
Stayed in March 2025
Reviewed: March 7, 2025
Wilfried
BelgiumThe Staff… Soooo very helpful & friendly
Stayed in March 2025
Reviewed: March 7, 2025
Altyn
NetherlandsQuit old, need some touch up
Nice location , friendly staff
Stayed in March 2025
Reviewed: March 2, 2025
Pascal
LuxembourgRoom smelled a little bit of cigarettes. Cocktails are not that good (negroni)
Poolarea, personnel at reception was very friendly and competent. Nice massage
Stayed in March 2025
Reviewed: February 28, 2025
Donathan
SpainThe bed was super soft and the pillows thick and fluffy, personally we prefer a harder matrass and thinner pillows. When we showered, the whole bathroom got wet because the glass wasn't properly sealed.
Great location, pretty building, nice staff and a big plus that there is a pool.
Stayed in February 2025
Reviewed: February 20, 2025
Caroline
NetherlandsI liked almost everything
breakfast was ok Room was neat and clean but there was no slippers or robe provided for the pool. The pool was ok
Stayed in February 2025
Reviewed: December 27, 2024
Kristel
BelgiumBreakfast Size of the room
Stayed in December 2024
Reviewed: December 26, 2024
Epoas
NetherlandsNothing
Breakfast was good, neat and clean room.
Stayed in December 2024
Reviewed: December 26, 2024
Erin
GermanyThe shower in the room was tricky. Hard time regulating temperature and sprayed out a bit. The hot tub was not warm.
Nice, older hotel. Breakfast was wonderful. The place has beautiful character. We were very happy with the room for our family and the location for walking around town. Parking was great, easy and ample. Staff were very nice and spoke English. Pool is large. Holiday decorations were really nice.
Stayed in November 2024
Reviewed: December 18, 2024
Christina
United StatesSee in above statement.likes and dislikes
The sauna and steam room were realy nice but it needs clear directions and there was no water available in the sauna. The steam room said it takes 30 minutes but no signs on how to use the room. When to turn on the faucet, how long? The many showers and seating was nice. The pool was nice but hot tub water temperature was same as the pool and according other patrons heating of water hasn't worked all week according to patrons who stay there often for work). And when I saw a family taking a toddler in hot tub, not hygienic I was done. The hotel got some nostalgic vibes but it needs beter signs directions to front desk, exit etc.. Confusing with the many hallways and two exits off the elevator floors. Yes there was big sign in elevator but still not clear what way to go. Signing and arrows on wall would be helpful. Bed was too soft for my liking. I would stay there again because of the price and having indoor pool and sauna and it being clean spacious place close to down town
Stayed in November 2024
Reviewed: December 12, 2024
Klodja
BelgiumThe pillows!
Stayed in December 2024
Reviewed: December 11, 2024
Kim
United KingdomIt couldn't be any bette
Good quality food
Stayed in December 2024
Reviewed: November 29, 2024
Angelic
GermanyThe room was bigger than expected. Facilities were great.
Stayed in November 2024
Reviewed: September 29, 2024
Brad
CanadaHot tub was a little cold
The hospitality of the bartenders was fantastic.
Stayed in September 2024
Reviewed: September 23, 2024
Janise
CanadaPeople who let their doors slam. Not the hotels fault but could be mentioned at checkin.
Room was very nice. Water pressure super good and very hot always. Loved the towel warmer.
Stayed in September 2024
Reviewed: September 18, 2024
Norman
United KingdomBed was too soft
Wellness facilities
Stayed in September 2024
Reviewed: September 2, 2024
Adam
United KingdomCouldn’t find our way in on arrival!! Note, customer parking is round the back, to the left (at the top of the hill) Reception is on the 3rd floor, rooms below / hotel is on a hill
Nice, quirky old building, nice room, good pool / jacuzzi Very nice rooftop bar / terrace with a surprisingly good view (surprisingly hilly area)
Stayed in August 2024
Reviewed: August 29, 2024
Louise
United StatesBreakfast included!
The room was a wonderful size for our family with a wheelchair user. The staff were so helpful and friendly.
Stayed in August 2024
Reviewed: August 28, 2024
Marie
United KingdomMy only negative was that there didn't seem to be many staff for welcoming guests on their arrival. Lots of machines for checking in, but difficult to use if you don't speak the language. Staff very friendly though!
The family room was really big, with huge beds. Very clean and comfortable. The pool was a good bonus, quite a good size. Breakfast was amazing, lots of choice, great food and a great view from the breakfast room. Would definitely come back.
Stayed in July 2024
Reviewed: August 5, 2024
Susan
NetherlandsThe matrass was too soft, didn't sleep well. The chairs in the room were dirty and dusty. Not much contact with hotel staff as you have to do the check in by yourself (ofcourse they will help you if you need it).
Good location and nice breakfast. Swimming pool is open till midnight.
Stayed in August 2024
Reviewed: July 31, 2024
Hakan
NetherlandsRoom
Swimmingpool
Stayed in July 2024
Reviewed: July 28, 2024
Jayshree
ThailandNo air conditioning!! Really need ventilation
I could use washer and dryer for my laundry Thank you very much!!
Stayed in July 2024
Saint-Genis-Pouilly, France
Ehrwald, Austria
Santa Cristina Gherdëina, Italy
Yogyakarta, Indonesia
Chimbote, Peru
Paris, France
Dubai, UAE
Szczecin, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content