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  5. Reviews of Ruby Emma Hotel Amsterdam

Reviews of Ruby Emma Hotel Amsterdam This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Amstelvlietstraat 4, Oost, 1096 GG Amsterdam, Netherlands

#85 of 467 hotels in Amsterdam

Guests' Choice

Review Score

Based on 3274 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.6

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    8.5

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 976 - 1000

  • Reviewed: March 13, 2023

    8.0
    Amsterdam Break
    • Leisure trip
    • Travelers with friends
    • Lovely Room
    • Stayed 4 nights
    • Submitted from a mobile device

    TV didn't work very well, channels often didn't play or else the TV kept loading. Could have done with extra pilows in the room.

    Very close to the Spaklerweg station which was great for getting into the city. Bed was comfortable and the shower was amazing. The black out shutters were great. Good value for money

    Stayed in March 2023

  • Reviewed: March 12, 2023

    8.0
    It was lovely, but breakfast could be better
    • Leisure trip
    • Travelers with friends
    • Mate Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast could be better

    beds were very comfortable. everything was clean, the aroma of the place was nice, friendly staff, good location.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was COLD

    Stayed in February 2023

  • Reviewed: March 12, 2023

    10
    amazing and cozy
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    just that if you keep the shower on longer than around 10 minutes it floods the bedroom as there’s a gap between the door and the floor of the shower

    everything was so amazing, couldn’t have been happier with the lovely staff and the amazing room

    Stayed in March 2023

  • Reviewed: March 10, 2023

    9.0
    Second stay here and will definitely be back :)
    • Leisure trip
    • Group
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Just an idea. Robes in the room would make it even better!

    Gorgeous hotel. Very clean and really comfy beds

    Stayed in March 2023

  • Reviewed: March 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overall, I cannot say enough good things about the staff at this hotel. Their professionalism, friendliness, and attention to detail made my stay truly exceptional. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay, thanks to the outstanding staff. Especially Franklin, Martina and Selena

    Stayed in March 2023

  • Reviewed: March 10, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Loft Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I liked how clean the apartment was and the friendly staff

    Stayed in March 2023

  • Reviewed: March 9, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Cozy Room
    • Stayed 1 night

    Friendly staff, easy access

    Stayed in February 2023

  • Reviewed: March 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There should be a phone in the room , not enough pillows and room should be cleaned each day, or at least check to see if more toilets or fresh towels needed

    Beautiful hotel, very close to tram

    Stayed in March 2023

  • Reviewed: March 8, 2023

    10
    Fantistic Hotel, great location, friendly profesional staff...great value for money...defo going back!...
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No free alcohol 😄

    great location, great staff, very clean

    Stayed in March 2023

  • Reviewed: March 8, 2023

    9.0
    Loved it!
    • Leisure trip
    • Travelers with friends
    • Mate Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very new, clean and comfortable! The lights inside as well as coming from outside is really perfect.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    10
    My first trip to Amsterdam, I had a gorgeous stay at the Ruby Hotel; Gabriella was amazing to us, thank you!!!
    • Leisure trip
    • Travelers with friends
    • Mate Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I love that you have a tea station outside the hotel rooms, the hot water was not boiling hot but I appreciated the feee tea bags. The room is gorgeous and the staff are lovely.

    The staff were friendly, especially Gabriella, she was the sweetest and helped me immensely. The hotel room is clean, however our bedsheets weren’t changed as often.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Mate Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was too expensive so we decided to have it out.

    Rooms were very modern and good looking: nice design. It was very neat and clean. Beds were comfortable. Though it was a bit far from the centre the location was very good. It was so near to the metro (subway) station that it took only about 10 minutes to get to the centre. Tea and coffee were available in each floor.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    10
    loved the modern rooms, iPad, blackout curtains.
    • Leisure trip
    • Couple
    • Mate Room
    • Stayed 2 nights
    • Submitted from a mobile device

    location to restaurants and shopping were far.

    modern, clean and friendly. close to metro.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    9.0
    Perfect stay in the overamstel
    • Leisure trip
    • Family with young children
    • Mate Room
    • Stayed 1 night
    • Submitted from a mobile device

    You could hear doors of other rooms slamming all night

    Check-in process was easy Room was gorgeous and relaxing Loved the thought and planning of the room

    Stayed in March 2023

  • Reviewed: March 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast/ food options

    Staff were amazing, easy check in an out

    Stayed in March 2023

  • Reviewed: March 7, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Resident Room
    • Stayed 2 nights
    • Submitted from a mobile device

    location

    smart home system

    Stayed in March 2023

  • Reviewed: March 7, 2023

    8.0
    Convenient location, comfy hotel
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 1 night

    Breakfast could offer more hot meal options (only boiled eggs). Quite a few TV channels were not working

    Comfy bed, clean room and bathroom, location fairly convenient next to metro station

    Stayed in March 2023

  • Reviewed: March 7, 2023

    9.0
    Great stay with friends
    • Leisure trip
    • Travelers with friends
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pretty much nothing

    Superb room and hotel. Excellent shower

    Stayed in March 2023

  • Reviewed: March 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Well, there were a few things: - we have established via message a breakfast fee and the response was that the change has been made in the system, but this didn't happen. The staff were like, sorry, but we cannot see anything here, although I've showed the messages on my phone. Ok then, charge us with the normal price. - ar the check-in, a green option was offered to us, for the entire stay, not to change to towels, the bedsheet, no cleaning from the cleaning lady. And we said ok, but when we asked for an extra toilet paper, the cleaning lady refused to give one to us :); - there are no slippers offered; - the soap from the room was almost gone, and as the green option was "activated", no chance to be filled with soap.

    The big room, all is controlled remotely, with an iPad, very clean and comfortable, surprinsgly setup for shower/wc, interesting and very chic. Breakfast is also a plus.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Mate Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No sauna,no gym this is a minus! No reception only a self check in,which take to much time!

    New designed rooms,amazing atmosphere inside, iPad to Control lights,tv,windows and music equipment made by Marshall! Big bathroom with great View for the City. Walking distance 5min from metro station! 10min from City center. If you go green you get free drink!

    Stayed in March 2023

  • Reviewed: March 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view.

    The hotel in general.

    Stayed in March 2023

  • Reviewed: March 5, 2023

    10
    good
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights

    breakfast

    room

    Stayed in February 2023

  • Reviewed: March 3, 2023

    8.0
    Worth the money you pay, great location.
    • Leisure trip
    • Couple
    • Resident Room
    • Stayed 3 nights

    Toilet rolls and coffee pods didn't get replenished each day and dirty mugs didn't get taken away. Could've done with an extra pillow and the shower had a slight sewage smell when not in use.

    Facilities were clean, easy to use and the bed was very comfy.

    Stayed in February 2023

  • Reviewed: March 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    So, the shower looked amazing, however there was no hot water. I didn't appreciate having to take a lukewarm shower in such a beautiful shower area, this was the biggest letdown to me.

    I loved almost everything about the place. So modern and trendy. I have never stayed at a hotel so lux. I was very impressed. I enjoyed the tea area directly outside my room (410). Also, there was an ironing board in this area. The location was great too, just a short metro ride into the centre. Amazing views of the trains going by (I like trains).

    Stayed in March 2023

Showing 976 - 1000

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