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  5. Reviews of Zenden Hotel Maastricht

Reviews of Zenden Hotel Maastricht This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sint Bernardusstraat 5, Jekerkwartier, 6211 HK Maastricht, Netherlands

#26 of 60 hotels in Maastricht

Guests' Choice

Review Score

Based on 380 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2025

    7.0
    Lovely hotel in a superb location and if it wasn't for the mattress this would be my go to hotel
    • Leisure trip
    • Family with young children
    • Urban Room
    • Stayed 1 night

    We found the beds to be soft and floppy. They were Auping (the same brand as we have at home) but the model in the hotel felt like lying on loose, soft pillows.

    Superb location, lovely spacious hotel with a clean, modern design in a beautiful renovated old building.

    Stayed in April 2025

  • Reviewed: March 24, 2025

    9.0
    Very comfortable and convenient
    • Leisure trip
    • Solo traveler
    • Urban Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very friendly, clean and well located hotel. The staff were extremely helpful. No breakfast was provided and this was clear before booking.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Excellent location and value for money.
    • Business trip
    • Solo traveler
    • Wow Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a little bit basic but that’s understandable considering the low price

    Excellent location and value for money.

    Stayed in February 2025

  • Reviewed: March 12, 2025

    9.0
    I regularly visit Maastricht for a medical conference at the MECC during march. Love the city itself
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 5 nights

    the stair case

    Clean room, lots of space, comfortable, great location, I used the Zenden many times as I like them

    Stayed in March 2025

  • Reviewed: February 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Urban Room
    • Stayed 1 night

    Ligging t.o.v. centrum

    Stayed in December 2024

  • Reviewed: February 10, 2025

    7.0
    Good, but lacked atmosphere!
    • Leisure trip
    • Couple
    • Urban Room
    • Stayed 1 night
    • Submitted from a mobile device

    I absolutely hated the fact that I had to get up 4 stairs in order to even get to the room.. Then upon entering the room there was yet another stair. Even to get to the bed there was a stair. Honestly, even with the smallest suitcase that's just an unwanted work-out. The inside of the building is quite modernized, so even if the structure is old: there is nog excuse not to built a lift! The other thing I wasn't a fan of: the almost hospital-sterile vibe of the hotel. Sure, minimalism is great, but the vibe in the room was just lifeless. There is also a student house close by: I had to ask them to please stop being so loud, because I couldn't sleep from the noise.

    Didn't see any personnel, but honestly had great online communication with them before arriving. Very friendly and helpful staff! Was able to check myself in just fine, after check-in hours. Entrance was made easy thanks to clear instructions. Liked the cleanliness of the hotel. Linens and towels were clean. Bed was big enough and comfy. The entire room was quite big actually, with a separate bed area - which was nice! The automatic blinds to fully shut out daylight also made for a proper night rest. Hotel is in a good location: only a 2-3 minute walk to the heart of the city center and across some amazing restaurants.

    Stayed in November 2024

  • Reviewed: February 9, 2025

    9.0
    Perfect city break hotel
    • Leisure trip
    • Group
    • Urban Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location, near the river and shopping/restaurants etc. Super chic design - very spacious room and comfortable. No breakfast but many nice cafes/options nearby. Would definitely stay again.

    Stayed in February 2025

  • Reviewed: January 12, 2025

    9.0
    Great, cozy rooms equipped for long and short stays.
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Stairs can be an issue for some travelers. If you have a large suitcase, inquire about an accessible studio or room.

    Great location and a very nicely surprised about the size of the studios!

    Stayed in January 2025

  • Reviewed: January 12, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Patio Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in January 2025

  • Reviewed: December 26, 2024

    9.0
    Home away from home 🏡
    • Leisure trip
    • Family with young children
    • Urban Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, Morden, spacious & cosy.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Family Studio
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed in a suite around the corner from the main hotel. It was very pretty, modern and spacious. It is just around the corner from restaurants, the church and shopping streets.

    Stayed in December 2024

  • Reviewed: December 19, 2024

    7.0
    Not what I expected from a “ hotel”
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very narrow stairs (dangerous) to the room

    Nothing

    Stayed in December 2024

  • Reviewed: December 16, 2024

    7.0
    Practical
    • Business trip
    • Solo traveler
    • Urban Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean and quiet

    Location

    Stayed in November 2024

  • Reviewed: December 15, 2024

    9.0
    Quite central and peaceful room
    • Leisure trip
    • Couple
    • Urban Room
    • Stayed 1 night
    • Submitted from a mobile device

    No teaspoon for coffee

    Comfortable bed Quiet area Quite central 30mins walk from mec 10mins walk to bus stop Nice shower

    Stayed in December 2024

  • Reviewed: December 13, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Urban Room
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    The rooms are modern and the apartment is very spacious and comfortable. The pool is a nice extra

    Stayed in December 2024

  • Reviewed: November 21, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Urban Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location. Very narrow staircase to my room. I had just a backpack and it was not comfortable, cannot imagine with a suitcase. There was a step in the bathroom - can be dangerous with the floor being all white.

    Good location. Friendly staff. Clean rooms.

    Stayed in November 2024

  • Reviewed: November 16, 2024

    9.0
    Nice and comfortable stay in Maastricht.
    • Business trip
    • Solo traveler
    • Urban Room
    • Stayed 1 night
    • Submitted from a mobile device

    Neat and cosy hotel, friendly staff.

    Stayed in November 2024

  • Reviewed: November 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Urban Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very loud evenings. Neighbors were up late making noise in the street and even in the hotel.

    Cozy room with plenty of space and light.

    Stayed in November 2024

  • Reviewed: October 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 2 nights

    No breakfast option.

    Location was great, room was clean and tidy. Staff were wonderful. Swimming pool was a bonus!

    Stayed in October 2024

  • Reviewed: October 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Beds far too soft.

    Modern, light interior, space to move, great location

    Stayed in October 2024

  • Reviewed: October 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Lots of steps stairs which with heavy bags made it difficult.

    A great district of Maastricht to stay in.

    Stayed in October 2024

  • Reviewed: September 6, 2024

    7.0
    a nice studio, has some flaws however overall a nice place to stay.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    we were only given about half of one toilet roll, not much washing up liquid was left, and no basic cooking things like salt pepper oil etc. some of the lights didn’t work well - flicking on and off. the air con also started leaking water onto the floor which wasn’t very pleasant. would be good to have air con in the main bedroom as its only in the kitchen.

    stayed in a studio and it was great to have a kitchen, the pool was also very nice and warm! we were able to check out late for a reasonable additional price which made it easier for us as our flight home was late. affordable price for what you’re given.

    Stayed in September 2024

  • Reviewed: September 4, 2024

    8.0
    We enjoyed it very much (except for the level of cleanliness)
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    It is a great place for a holiday. BUT, it was not clean (as I mentioned to the receptionist). The place needs a thorough cleaning.

    The location, the studio, the stuff, the pool.

    Stayed in September 2024

  • Reviewed: August 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy

    Great location next to maastrichts cutest street with restaurants and bars. Nice apartment, clean, comfy bed.

    Stayed in August 2024

Showing 1 - 25

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