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breakfast was excellent but organisation and dealing with this extra night was difficult

Stayed in March 2025

Overall good experience

Stayed in February 2025

We stayed for 5 nights before our trek and 2 nights after (some nights booked independently and some through World expeditions) We had 4 different rooms (including one at the hotel next door as staff issues closed the hotel briefly). The quality of the rooms differs - the upper levels of the old wing being the best, the "new building" next best, and level 4 of old building were in need of a refurb. Staff were always great and friendly.

Buffet Breakfast was great - good options/variety, even coffee was good. The best part was Manita - the omelet lady! She was always friendly and keen to know what we were doing as well as making great omelets.

Stayed in December 2024

The room was not that clean. Dust under the bed.

The staff was very friendly and helpful.

Stayed in December 2024

Of the three advertised restaurants, one handled the breakfast buffet only, The one fine dining restaurant was open for dinner, but the layout of the hotel was awkward. The original hotel is now literally across the street from the other 3 buildings. Not a busy street, but a street, nevertheless. Both the main restaurant and the spa are on the other side of the street from the original building where the breakfast buffet and reception are located. The entire third floor is closed for remodeling, which is unfortunate, because that is where the lunch grill with some outside tables were located and burgers and sandwiches, etc.we’re available! They recommended room service. The cuisine, unfortunately, for me, was over 90% Indian, which was a huge disappointment for me since I can’t eat hot spicy food. Two other things which were difficult for me was the fact that the mattress was considerably old, and the toilet very small and very low. For an old lady, it was almost impossible to get up from. No washcloths were provided but everything else that you might need, was there.

The staff was amazing‼️. The room furnishings were classic, beautifully made and finished. Lovely real dark wood. The breakfast buffet was a bit unusual, but delicious. The quality of the cooking indicated a well trained chef with many years of experience. I’m elderly and mobility challenged and the reception staff upgraded my room to furnish my requirements. Lovely experience all around with the staff‼️ Room service was quick and nicely done, with everything you might need, on the tray.

Stayed in December 2024

It was way too expensive,

the food was lovely, and so was the duvet, so cozy.

Stayed in November 2024

They have an annoying practice of knocking and literally breaking into the room after cleaning service is done to ask if the cleaning is done well. I do not understand the point of this.

It’s overall a good hotel with great food

Stayed in October 2024

Uncomfortable bed One evening, water was yellow Seems dirty, couldn’t take shower

Liked the location and staff was polite

Stayed in August 2024

Why does the bathroom have two windows to the room? Everybody will have to close does blinds, because nobody likes to watch their partners sitting on the loo.

The room was clean and it was quiet. The breakfast buffet was very delicious with lot's of different food to choose from. The staff was very efficient and helpful.

Stayed in September 2024

There should be an exhaust arrangement in the toilets, as even in a fresh room, the toilet was smelling of stagnated air.

The staff was exceptionally efficient and courteous.

Stayed in August 2024

The pool and steam room.. too small

Very welcoming staff ant cleanliness

Stayed in July 2024

Breakfast is very good. Location is so so

Stayed in June 2024

Please provide an option for drinking water that does not involve plastic usage. Everything else was excellent!

I stayed at the Radisson because someone recommended it, and I wanted to be in the Lazimpat area near Thamel for a few days. The hotel is about a 15 minute walk from Thamel, and situated on a quiet street off Lazimpat. The street itself has every thing you might need: restaurants, shops, travel agent, cafe, etc. A very nice Japanese restaurant and an excellent pastry shop are right on/adjacent to the premises. The hotel is well maintained and we had a room on the 7th floor, which was quiet. The room comes equipped with a water kettle. There is a small minibar/fridge and we appreciated the bottled water provided, but also think that the amount of plastic that is generated from the bottles is probably avoidable (by providing an RO or such facility on each floor, or just providing two larger bottles instead of several small ones ...there has to be a way to reduce plastic usage!). The bed and pillows were very comfortable. Wifi worked smoothly overall, except for a national wide outtage on the first evening (that cannot be helped), although it was a tad slow at times. Kudos to the staff. They were excellent and really lovely people. Housekeeping was efficient and made up the room when we were away in the mornings. The restaurant staff served breakfast with a smile and remembered small requests made the first day on the subsequent days! Breakfast was sumptuous! The hotel has a swimming pool (outdoor) and a very well-equipped gym. But the gym looks to be open to members who are not hotel guests as well, and as a result, tends to get a little crowded in the mornings. It was a little difficult to find the space to use the workout bench! No issues with cardio equipment though (there are three treadmills). There is both a sauna and a steam room, which are clean and excellent. There is a jacuzzi, but despite notices posted prominently, people were getting into these without wearing appropriate swimwear. In all, an excellent stay close to the heart of Kathmandu.

Stayed in May 2024

Location of hotel a bit away from the main thoroughfare.

Very friendly staff. Right from reception desk to housekeeping and room service, every hotel employee was very cooperative and courteous. Breakfast spread was superb. Cab arranged by the hotel for local visits made our trip quite enjoyable.

Stayed in May 2024

Why 1 welcoming cocktail for 2 people in the room? Super mega expensive alcohol :) No Service near the pool

Stuff, they really try to help and make you feel better.

Stayed in May 2024

Our Indian Credit or debit cards do not work there?? Inspite of having International payments on all my cards activated, I believe Indian Bank cards are not valid for payment in Nepal & Bhutan. There has to be some alternative method, other than cash?

The staff was excellent very well trained, extremely courteous and efficient. The food was to my liking and full marks to the Chef for the same.

Stayed in May 2024

Staff were very courteous and helpful , room was very good , location was very well located

Stayed in May 2024

Except the pedicure area was not too nice what I was told it’s going under renovation

Clean well situated food was good We enjoyed the massage at the spa staff really dedicated

Stayed in April 2024

There was some construction going on during the day, which was very noisy

Very nice and spacious rooms and excellent service

Stayed in March 2024

Location was fine and easily accessible.

Stayed in April 2024

Location

Stayed in April 2024

There was some construction going on the hotel, which was at times very loud

Very helpful staff and good located in the city

Stayed in April 2024

NA

Stayed in March 2024

room and environment

Stayed in February 2024