Very friendly and professional staff. Amazing historical building. Breakfast is absolutely fabulous! A lot of options and great service.

Stayed in March 2025

Nothind

Beautiful building

Stayed in March 2025

It’s eye-wateringly expensive.

Absolutely the best of everything. At this price point, guests expect perfection, and Monasterio comes awfully close to delivering.

Stayed in February 2025

Nothing - it was excellent !!

The staff were wonderful. Helped us book things especially Roger who went out of his way to assist us.

Stayed in February 2025

Another exceptional stay. Best hotel in the world as far as I'm concerned.

Stayed in February 2025

A perfect hotel. Absolutely top notch. A brilliant team works here. So impressed. Stunning property in Cusco. Thank you for a fantastic stay.

Stayed in February 2025

Incredible historic property with luxury accommodations and 5 star service!

Stayed in December 2024

Beautiful property, excellent location

Stayed in January 2025

Great location! Beautiful historical building! Very comfortable. Food really delicious. Staff incredibly friendly and helpful!

Stayed in December 2024

Nothing - fantastic place to stay when visiting Cusco.

We travel a lot and this must be up there as one of the best hotels we stayed at. The place is exquisite. The staff just extraordinary - went out of their way in every aspect.

Stayed in December 2024

I had excellent experience with the staff from checking in with Roger/Bryan to the restaurant with Antony/Wilbert/Mario/Maria/Yolanda/Ghino. The room was phenomenal and house keeping did a great job. Thursday night the ‘special restaurant’ had an opera show with dinner that was special. Excellent experience.

Stayed in December 2024

Being inside a very old monastery of course it has a quite old touch not super modern

Location, style, history, breakfast

Stayed in November 2024

The bed and pillow was too soft and doesn't feel comfortable for me. Also, there was only one window in my room and it was next to street road, so it was inconvenient for me to ope window during the day.

Love this historical building, and the hotel offered the daily tour to explain the history and artifacts of the hotel. Love the tour, and there was living music in the night while I was staying. Love to sit in the yard to enjoy the drink while listening to live music.

Stayed in November 2024

Ir was great

Best service of any hotal i have stayed in

Stayed in November 2024

Little pricy when you book day of your arrival , haha

Everything top notch good attention to all details, amazing paintings around the hotel , great room! Outstanding breakfast , great service, airport shuttle great ! 1000% for everything !

Stayed in October 2024

Nothing

Everything. This place is magical. Location + staff + breakfast + we had one of the best massages in this place.

Stayed in October 2024

Given how old the building is a few things are not functioning to its fullest such as shower water fluctuating and the hot water in sink was turned off when we arrived but is a minor inconvenience given how kind and friendly and prepared everyone was to help It is quite pricy but for a short trip totally worth it

The property is beautiful and the service above and beyond The room is large and well layed out Loved the oxygen in the room which really helped our altitude sickness

Stayed in October 2024

I liked everything

People very kind. Extremely comfortable place.

Stayed in October 2024

restaurants were good but missed the mark a little

this hotel is in a fab location, staff were very accommodating, ask for a tour! it's a fabulous historical building...beds were great, shower was good, beautiful place to relax and enjoy Cusco - would go back

Stayed in July 2024

Great location great hotel

Stayed in August 2024

Totally nothing. I wish the price was lower, but you get what you pay for :-)

OMG - probably the best hotel I have ever stayed in. Everything is immaculate - building, location, breakfast, staff, services. Don't forget to visit their private church in the building. Kudos to David for very interesting organic coffee presentation. Everyting was perfect - there is not enough space here to list all positives.

Stayed in September 2024

The wine selection is great but priced too high. I think the prices should be reviewed as I am sure there are customers like myself who love wine but didn’t buy from Monasterio but would have had the prices been more in line with other hotels/restaurants

Bryant the concierge was excellent and organized everything we needed around Cusco. The restaurant and food at the hotel is also excellent. Overall what makes this hotel special is the quality of the staff and the service received!

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

nothing...flawless hotel

Best hotel ive ever been, id mention individuals but its pointless as all are incredible

Stayed in August 2024