There was only 1 waiter serving in the restaurant. One night there was a big group in & he just couldn’t cope. He didn’t understand any English. He gave us our bill when we were still eating the first course so we couldn’t order a dessert as he couldn’t understand us

The breakfast was good. The hotel was in a good place for everything The food in the restaurant was very good. The staff were friendly & helpful.

Stayed in February 2025

the location was perfect, also with so much food nearby. always felt safe and always had someone at the door to let us in :)

Stayed in March 2025

Breakfast could be exceptional if something different were offered from day to day in addition to the standard scrambeled eggs. Example, french toast, waffles or whatever.

Breakfast buffet was great and unlimited. Hotel location between the main restaurant zone and the malecon is perfect. Staff were friendly and very efficient. The garden courtyard is a really nice touch.

Stayed in March 2025

No views

Friendly helpful staff

Stayed in March 2025

Our room was on the third floor, there was no elevator. But the staff help us with our luggage. The men was very nice and helpful.

Excellent location and service. Good breakfast.

Stayed in March 2025

The room(double) was much smaller than we expected. The food in the restaurant was good but slow with just 1 waiter who really struggled. He couldn’t speak any English. He gave us our bill when we hadn’t even finished our 1st course. One day there was a big party in so there wasn’t enough breakfast items. Noticed people putting food in their bags for their lunch.

The breakfast was good & the hotel was in a good position. Staff very friendly & helpful

Stayed in February 2025

Includedwith our stay. Good options.

Stayed in February 2025

Location, breakfast

Stayed in February 2025

Would be nice if there're more breakfast options.

Very spacious, nice garden, and clean room.

Stayed in February 2025

I liked everything.Most of the staff were super helpful cleaning guy,the restaurant people all very hospitable.The guy in the counter and the doormen A+.Only thing the lady that received us and another one that was the day e left need more training in how to be more welcoming to guests.They seemed to be annoyed by questions,and had a negative attitude.However,we noticed all male staff was awesome.My favorite the guy with glasses for the cleaning,the doormen and the the guy in the kitchen that also help the tables in the afternoon.

The rooms are roomy,super clean and the location was excellent.

Stayed in January 2025

Some rooms are not clean

Location

Stayed in January 2025

Great safe location, comfortable room, drinking water available on each floor, decent breakfast buffet.

Stayed in November 2024

Nothing

The room was clean ,well laid out ,and the beds were exceptionally comfortable. The staff were unfailingly helpful and accommodating, although our travel plans meant we were only staying one night. I would highly recommend this hotel.

Stayed in December 2024

The property is really good and the location is great! Everything was clean and the room had a lot of space! Staff really friendly and helpful

Stayed in November 2024

Great Breakfast. Fashionable location. Can walk to tourist areas. Courteous staff.

Stayed in December 2024

Thought the laundry was over priced

Clean, tidy hotel with good breakfast.

Stayed in November 2024

nothing

I like everything-excellent breakfast, clean room, very polite staff, super location, , except fact I broke with my girlfriend there on second day :)

Stayed in November 2024

Na

The location

Stayed in November 2024

Small rooms. No ventilation in bathrooms. Very dim lighting

location. Breakfast included. Clean. Nice courtyard. Great doorman for safety

Stayed in November 2024

We loved everything-we made a mistake on our booking resulting in some unnecessary stress, they treated us very kindly and understanding.

Centrally located, cute garden area to eat. The best part was the staff. They went way beyond what required- when we had an accident off site they assisted us in every way. All members were great but a special thanks to Fabiola at the front desk who assisted us.

Stayed in November 2024

Could have more electric plugs.

Everything was great, had good breakfast. Room is good for 4 persons.

Stayed in September 2024

Lack of communication with intrepid company. Intrepid told us to talk to reception to do an extra tour if we arrived ahead of schedule which we did. El Tambo sent us on the same tour that we were doing the following day paid for in our intrepid package which we then paid for again at extra cost through the hotel. From our group of 18 people this happened to 6 of us that all arrived early.

Location and cleanliness and kitchen available after hours.

Stayed in November 2024

They could improve their breakfast buffet. The food was great but would prefer they would add more variety of fresh fruit and it would be nice if they add a little more variety of their hot/warm food.

It was a great hotel stay. It was in a great location in a quiet street. The atmosphere of the hotel was great and the staff was wonderful. I was able to get everywhere to the hustle and bustle of Miraflores just a short walk and it was great to come back to a nice quiet area to rest.

Stayed in November 2024

Could have bottle of water in room

Clean quiet

Stayed in November 2024