“My wife loves staying there, the staff are all so friendly and helpful. From housekeeping to the front desk staff
have become personal friends with my wife and will be back again next year.
Thanks to all the staff for making our stay memorable ❤️”
“What a lovely place to spend 3 nights in , our room was beautiful , very clean and comfortable . The hotel is really nice throughout and surrounded by a tropical garden . The food was very good , breakfast was a bit restricted for non- Muslim guests as it was Ramadan but we were well provided for . We enjoyed everything about this hotel and thought it was excellent value both for the accommodation and restaurants and bars where the prices were very reasonable for this standard of hotel . The hotel has a free shuttle to the town of Victoria , we also got the hotel to call a Grab car to go around the island a bit , these are very reasonably priced and almost wherever you go the staff will call for the next one , it made getting around much easier than we expected . We came by Ferry from Brunei to Victoria , Labuan , the biggest problem here is finding the information as to Ferry schedules as they only publish them for a two week period , you can book online from Labuan to Serasa port Brunei but not when leaving Brunei so we just turned hoping there would be a ferry (there was) . It would be good if the Labuan Tourist authorities improved this lack of information as it must prevent some potential guests from travelling . Great staff throughout and a particular thanks to the lovely young lady receptionist who was so helpful .”
“The hotel was great especially the location and the room was nice. The breakfast was nice and have varied food choices. The only problem is the room had a strong smell of cigarette smoke, which was quite unpleasant and disappointing. It affected the overall comfort of the stay and could be improved with better ventilation or stricter non-smoking policies.”
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