Hard to fault

Very large comfortable suite overlooking the park

Stayed in February 2025

Unfortunately. Our money was stolen. We didn’t put it in safety box. That was our mistake. But money was stolen from my wallet, which was deeply in my bag. So staff dug in my private belongings. It’s disgusting (( and they stole some of it, if I hadn't counted it I wouldn't have noticed ((( . It was so awful. We liked the hotel itself, but the dishonest staff ruined the whole experience

Stayed in January 2025

All.

We are so happy there. And if we are in bangkok next time, we will stay there again.🤩😘

Stayed in January 2025

There is nothing satisfactory. The waiter's attitude is average. When the waiter in the restaurant saw that we were Chinese, he treated us not good but with European and American smile. On the first day of check-in, the water heater broke down and we couldn't take a shower. We were arranged to take a shower in another room upstairs, and then come down. The hotel staff did not come to explain and comfort us, but only told us that they would come to repair the next day. We didn't feel the sincerity of the hotel at all. Afterwards, we complained to booking. It is worth mentioning that this hotel does not have central heating. Their hot water is supplied by a quick-heating water heater with a small amount of water, so the bathtub in the bathroom is completely a decoration. When using the air conditioner at night, the noise of the air conditioner outdoor unit on the balcony is very loud, so people who are sensitive to sound may not feel good. There are only high pillows . When we asked if there were lower pillows, they replied that they only had pillows of uniform specifications, which I couldn't understand. The facilities and equipment in the whole room are relatively old. Our room was renovated later, but it was still unsatisfactory. Finally, be sure to read more negative reviews online to avoid making inappropriate decisions

nothing

Stayed in January 2025

Nothing at all. We were very happy

Great location, spacious rooms and comfortable beds

Stayed in December 2024

Probably the hardest beds we have ever slept on. The room we booked was apparently flooded so we were 'upgraded' to two adjoining apartments that were very spacious but very old and run down.

Amazing location - great value food in restaurant. Beautiful pool

Stayed in December 2024

The room I stayed at was a bit antiquated, I was staying at level 11. I visited a room on level 18 and the facilities and furniture were a lot more modern and comfortable. Additionally, the breakfast buffet was very small with limited options and not very tasteful.

The location of the hotel is good, close to CentralWorld and Chit Lom station so good access to other places. The room I stayed was overall comfortable.

Stayed in January 2025

The receptionist warned us 50 times that smoking is not allowed and we even haven’t asked. We asked if there is a balcony in the room and the receptionist said Yes, but even there you are not allowed to smoke. During the check in she was not polite. The air conditioning system in the room has not been cleaned and there is a heavy non stop smell of mold. In the bathrooms between the tiles there is funghi Aspergillus. We had paid next 3 days stay already paid but we booked another hotel because of this misery. Due to the mold in the room one of our group is on antibiotics and lung inhalers.

Good location, in very nice area

Stayed in December 2024

The rooms were not as described. The hotel felt old and unclean. Booking a platinum room gets you an outdated space with slow Wi-Fi and no smart TV. The shower is so small it barely fits one person. We ended up upgrading to the prestige room, which was newer and more modern.

Hotel is in great location

Stayed in January 2025

One bedroom suite is large with washing machine and small kitchen which is very convenient

Stayed in December 2024

All was good.

Good location, clean and great service.

Stayed in December 2024

N/a

Location to BTS( skyrail) spacious comfortable room with microwave & washer/dryer. Breakfast choices and quality has really improved… stayed earlier in year also. Breakfast staff always friendly and cheerful. We will return again next year… highly recommend.

Stayed in December 2024

Staff were very helpful, excellent location, 5 minutes walk to BTS, all Shopping Malls were close by.

Stayed in December 2024

Nil

Spacious and comfortable room

Stayed in November 2024

Before arriving I saw a lot of reviews complaining about the sidewalk OUTSIDE the hotel- it’s absurd to complain about it as it has nothing to do with the hotel itself- look where you’re going and you’ll be fine (and this applies for every sidewalk in Bangkok or anywhere else in the world)

Amazing hotel! Amazing staff! We were here for 10 days and it felt like home. Location is perfect! Less than 10 minute walk to Ratchaprasong SkyWalk and from there you can take the BTS or walk to CentralWorld, Siam Paragon etc. The room was spacious- the washer/ dryer a big plus, and if you ask reception they can bring you a clothesline and/or extra coat hangers. 7-Eleven is a 7 minute walk from the hotel (next to the stairs going to Chit Lom BTS station) Lumphini Park is a 10 minute walk if you go left when exiting the hotel and walk along the canal.

Stayed in November 2024

Check in was very late and I came early around 8 am and I requested for early check in and they give us the apartment around 2:30 pm.

The location only

Stayed in November 2024

Nothing

Terrific

Stayed in October 2024

Very nice, comfortable, clean, conveniently located, excellent buffet breakfast; extremely kind staff and the view from the balcony, simply awesome.

Stayed in November 2024

Excellent, but our booking without breakfast that we try next time.

Stayed in October 2024

The pictures on booking.com are from areas of the hotel which have been done up, so the reception and floor 4 for the breakfast. The rest of the hotel is extremely dated, very 1990s, the gym equipment is very dated, pool was closed one morning of our stay (we wanted to swim), the hotel had a very creepy feel. Room was big but un-decorated and empty. The hotel breakfast was terrible, all 3 mornings lots of food was cold (especially eggs) or uncooked. Shower holder in the bathroom was broken, had to hold shower head. Aircon unit leaked water (a lot) onto table surface. Attached is a photo of the size of the ‘complimentary’ nuts for our troubles at the hotel from our complimentary ‘free drink OR snack voucher’ (they didn’t have 3 of the 6 drinks on the list available). It all became quite comical really

The staff were very friendly, welcoming and spoke good English

Stayed in October 2024

The bed could be little higher

Te suite provided was well appointed and air condition worked particularly well.

Stayed in October 2024

Nothing to dislike

Amazing friendly helpfull staff both in hotel and restaurant. We booked a junior suite which was very spacious , spotlessly clean and amazing views over the park and high rise hotels , recommend this hotel 100 %

Stayed in October 2024

The Carpet at the Reception is kinda stuffy

Natasha the Night Duty Customer Service Representative was very helpful. I recommend and applaud her for her extremely satisfactory skills

Stayed in September 2024

the location is great. and it's not noisy

Stayed in September 2024

The location is great, rooms are very clean and spacious. it will be more exciting if the television in the rooms are wifi tv

Stayed in August 2024