Too much work going on!!!

Have stated here many times and have always enjoyed my stay but this time the work going on was very noisy banging and drilling all day long above my room where I trying to rest!!! Seems no loyalty at this hotel whereas NO discounts are offered Dissspointing stsay

Stayed in March 2025

A little run down in general, rooms basic

Price

Stayed in March 2025

The beds are really hard and uncomfy

Good selection of food

Stayed in March 2025

Good location near airport

Stayed in February 2025

Food choice ( can be be repetitive) but that’s expected with all inclusives

Staff is accommodating

Stayed in February 2025

The food was good but it was similar food almost every day which kind got bored of eating

The family room was big and spacious

Stayed in December 2024

A bit old. Needs some renovation.

Great Food and Beverage. Also Cory & Kids day care facility were keeping the kids busy and entertained. Best family hotel.

Stayed in January 2025

I dot like to see security everywhere

The food is delicious and stuff is friendly

Stayed in December 2024

Everything was great.

It’s a lovely hotel, short walk to the beach. I enjoyed sauna, steam room and hamam at the hotel. Staff were friendly and helpful

Stayed in December 2024

Not on the beach. Taxis expensive, Uber pickup not allowed. Bedroom and bathroom was small for a family. No toiletries, just dispensers for hand wash and shower gel.

Good value for money. Meals and drinks included. Activities and shopping on site. Staff were helpful and spoke English.

Stayed in December 2024

The linen in the hotel needs to be changed . Looks not cleaned as discoloured and the holes on linen not look good. I was on floor 9 and room always have a smell of cigarettes. As I'm not smoker it was not nice.

I like all the staff very much. Friendly, helpful, and kind. Restaurant is a very good choice of food.

Stayed in December 2024

Nothing

Overall the food and location was very good

Stayed in November 2024

Staff were friendly and helpful.

Stayed in November 2024

Rooms not so clean. Pillows uncomfortable and bed too hard. AC turned off n fans not provided as options. Management need more training in customers service when guest have issues. Slept with windows open n noise n party till 4am.

The lobby n swimming pool was lovely. Rooms are not so updated. The bed n pillows were uncomfortable. We had a night of hell as AC was turned to hot air because they said it was winter. Winter in Turkey is different from winter in England. Coming from certain part of the work we need AC as we paid for rooms with AC and this was not the case throughout our stay. It should be mentioned according to season so guest aware. I had to sleep with windows open as no fans provided and party n noise all night till 4am. Had to make a big deal to get a fan to our room next day as I refuse to sleep another night with windows open. We were given a fan n we stayed for rest of trip. The food was good n other options. The workers 80% were nice n polite. I had one waiter served all the other white foreigners and he did not bring my order for over 30min of waiting and we had to tell him and he said he forgot about my order. He was so concentrating on certain guest than the rest of other guest. The spa was lovely and Rosa was a lovely lady and knows how to drug guest into treatment without being forceful. My mum and I was comfort with her. The other gentle man with beard and very tall was the opposite of Rosa. He was very forceful and even told me after my massage that I have problem with my arteries and need more treatment. This was very bad way n he was very forceful. My massage lady Mansura was lovely lady and very calm n friendly. I enjoyed the rest of the spa facilities. We will like to say big thank u to a particular waiter. She is call Aya and she was very professional and kind n friendly. She treated everyone with respect and kindness and made us feel welcome each time we come across her service. Grand park is good but can do with improvement n training of other staff members and look into providing options of cool air during winter for other guest who require AC. Pillows can be change as well. It’s a good hotel but can be excellent if changes made.

Stayed in November 2024

The most awful thing was the horrible state of the Restaurant Near Block H. There wasn't a variety of food at all and food was cold. The place was riddled with houseflies perching on food. The staff looked unhappy, were very unhelpful and unwelcoming. There were so many cats running amok inside the restaurant to the point where we felt harassed and sickened to our stomachs. We only discovered the great restaurant near the Lobby 3 days into our stay! Sadly, the Water Park was shut during our stay. It would've been great to experience that as it was one of the reasons, I booked the Hotel. In the Outdoor heated Pool, although the end time was 7pm, there was this elderly man who came around to tell us to leave the Pool at 6:45pm or earlier, which I found really annoying! For a huge hotel, the Swimming Pool should end by 9pm at the least!! It would be more helpful if more of the staff understood and spoke English.

The Hotel was like a whole town centre featuring, Blocks A - H, Game Arcade, Cinema, Night Club, 3 Restaurants, Multiple Pools, Soft Play Area for kids... Restaurant Near the Lobby: The food variety was incredible, it was clean, the staff were very helpful & smiling. It was an amazing experience eating there! We were presented with a fruit basket and a bottle of wine and soft drinks and our room was upgraded in celebration of our Wedding Anniversary. That was very generous and sweet of the hotel management. Thank you.🫶 Our Full-board Package included Food, Drinks, Cocktails, water, ice-cream! PopCorn was sold for €2. Housekeeping: Our Bedrooms were cleaned daily and the sheets were also changed daily when asked. They provided adequate toiletries. That was great.👍🏾 The beds were very comfortable.👌🏾 FACILITIES: The outdoor heated pool was great!!! The Cinema was cool with comfy armchairs & sofa, I watched the Movie: Trouble. We had a Pianist playing the Piano for an hour everyday at our Block. The Outdoor Swimming Pool was huge, well-lit and fantastic👌🏾 at 1.4m depth all round and I had such great fun there. The Amon Spa was wonderful!!! I had 3 massages at prices I negotiated with the Spa Staff. My Masseuse, called Swari was so professional and skillful, I booked a massage for my hubby too. The Sauna and Steam Rooms were spiced up with menthol, which I thought was great and healthy for our bodies. It was really busy. There was a constant supply of free bottled water for guests across the entire grounds of the hotel. And in our Block, we had juices and healthy blended juices at the lobby for guests! One of the Guest relations staff called Miro, was very helpful & professional.

Stayed in November 2024

Absolutely loved the view from our room. Kids loved the whole stay, especially the endless food options. Entertainment was super!

Stayed in October 2024

Rooms are pretty basic for the price, cleaning not properly done(only towels are changed)

Good food, great facilities, own beach is nice

Stayed in November 2024

Unfriendly staff and lack of facilities introduction upon arrival. You will get a hotel map that you are encouraged to explore yourself. Noone will tell you about facilities and what they offer and time of operations. There are only 2 slow working elevators. Staff are using guest elevator, making it even more complicated to get to the top floors. There is no organization at the restaurant to obtain a table. Guests have to personally fight for the available table to have supper. No noise isolation, can hear all outside entertainment and street noises. Need to ask for toileteroes. Otherwise, the room did not even have soap in the shower. No iron in the room This is a solid 3-star hotel and not as claimed 4 start hotel. You will get treatment and facilities for a solid 3 start hotel.

Good location. Close to tiny shops, restauranrs, coffee shops Hotel facilities such as pool, access to the beach, restaurants, gym, activities, small shops, entertainment. Beach has are with open chairs for tanning and covered area to hide from the sun. Beach also has restaurant with hotel provided food and drinks. Excursions availability Variety of Food and drinks on daily basis. Room safe Balcony with chairs and drying rack

Stayed in November 2024

Main pool’s water temperature really low. Literally freezing. Main restaurant doesn’t have enough space for guests. Unless you come right at the end of breakfast/lunch/dinner time frame, you struggle to find a table to sit at. Sometimes walking with full plate for 5-10 minutes to catch someone leaving and take their place. Food was ok, but more less the same every day and there wasn’t much if you turned up by the end of session. 20 minutes to go trays a bit sad looking tbh

Nice hotel, big rooms, helpful staff. Good wifi even on the beach.

Stayed in November 2024

Too loud music around the stage (my daughter was sometimes too scared), we could also hear music late in the evening in our room (I know we could change it for a quieter option).

Clean sea and beaches, clean swimming pools, good beds, good and comfortable rooms, a big variety of food in restaurants, great kids care - kids play room, face painting, everyday activities, kids pool, evening kids disco. Amazing experience, we have very good and warm memories of our stay.

Stayed in October 2024

Cold pools. The territory and pool areas should be cleaned better. Very hard pillows and beds. Alco and non-alco drinks are too artificial.

Spacious rooms, quiet and comfortable. An amazing variety of food available around the clock. Great Kids Club activities.

Stayed in October 2024

electrical disturbances.

Buffet 24h Kids club

Stayed in September 2024

Too big too many people Main restaurant was like a cattle market

Close to airport and beach lots of choice for eating staff very attentive

Stayed in September 2024

The ventilation in our room was poor and someone was called to fix. They opened it up n "fixed" it and left without checking it and when we checked, the ventilation was still not working.

All inclusive , food variety does change Big rooms , clean as can be, Lots of spaces to relax and enjoy a drink or food available 24/7 indoor or outdoor Beach a short walk away across the road (or a beach shuttle can be taken every 5 min) Was really nice to just be able to relax somewhere not think of work haha

Stayed in September 2024