Staff

Location

Stayed in December 2024

I loved my room which had a sea view, staff was great and very helpful.

Stayed in December 2024

Not an awful lot generally really enjoyed it

The rooms were tidy fridge well stocked with water food was decent for an all inclusive and rooms were lovely and price paid was really good

Stayed in November 2024

The choice of food at the buffet was a bit repetitive, maybe switch it up and add more food to cater for a spicier pallette

Lovely resort, stayed as group of 17 people for 5 nights. Staff were very friendly and attentive. Would recommend this resort

Stayed in October 2024

I didn't like that there is only one bathroom for the 2 bedroom option.

Stayed in August 2024

Relaxed atmosphere

Great staff

Stayed in September 2024

The front desk staff were very unwelcoming considering we have travel for a long time. They didn't want to look at our booking reference and we were overcharged. We were charged a different from the booking.com offer. The gym was managed therfore most of the time you had children under 15 using the equipment.

The cleanliness of the place and the variety of food provided.

Stayed in August 2024

Not so much the hotel but the area when shopping you almost feel pressured to buy for just window shopping.

The location is brilliant, the facilities were good. Food and entertainment was also good

Stayed in August 2024

The bed wasn’t the most comfortable but it wasn’t the worst. The all inclusive food was repetitive but, to be expected as this is the case in most all inclusive. There isn’t too much in the immediate area but again this isn’t a problem for me as we wanted a relaxing week by the pool and beach, with all inclusive so no need for restaurants and bars anyway.

Great views of big impressive buildings in the area, hotel staff were all great, happy to help and friendly. They all worked so hard and nothing was too much for them. The entertainment programme was good, with access to the two bars in the hotel plus the beach bar with a great entertainment set up too. Sunbeds are free and there is a free short shuttle bus across the road to the beach if the walk in the heat is too much. Good cocktail menu under the all inclusive package, helpful staff in reception organising excursions. Snack bar and ice cream/cakes available to use pretty much all day.

Stayed in July 2024

Entertainment not very good

All things good especially food

Stayed in June 2024

Room was very dim, specially the living room in Family suite. I get the idea of dim lights in bedroom but living room should have proper lighting where you can sit with family and enjoy time. At night it was very very dim. Bathroom and room was cleaned everyday, the room cleaning service was great but i think there was some issue with the room we got, the bathroom smelled continuously, it was very bad and we had to use the bathroom in the lobby

- Breakfast, lunch, dinner was awesome - Beach shuttle came frequently - Beach was clean and properly maintained - Room was spacious and clean - During late night hours the buffet area was kept open with snack items, juices and coffee (Really liked it) - Drinks and juices available for free 24/7

Stayed in June 2024

No smile on staff - available but they need to have a short course to learn and being smile while dealing with customer. Only few were good most were expressionless

Food and aqua park - access to beach and activity on beach. Spa was abit expensive -

Stayed in June 2024

NA

very clean and welcoming staff.

Stayed in April 2024

Our room 4407, had a strong on and off smell of old urine from the day we arrived and for the whole week. Despite room service cleaning everyday the source couldn’t be identified. The WiFi was intermittent and not available throughout the hotel.

Location- close to shops and bazaars, Variety of dishes, friendly staff, spa- I had a lovely Turkish bath and massage.

Stayed in April 2024

The breakfast choices were not great. Lunch and dinner were a lot better. The WiFi connection in the rooms were poor at night but decent throughout the day. Could have had fridges in rooms stocked with basic drinks.

It was suitable for a family and had reasonable facilities.

Stayed in January 2024

Lack of entertainment after 11pm in the hotel, despite being 24 hour all inclusive. Would be nice to have an option of more music/dancing.

Good location, property was modern and clean. Room had all facilities and was a very good size. Good variety of food/drinks.

Stayed in January 2024

Thought hotel was over looking the beach so a bit disappointed

Food was fine ,staff were excellent,

Stayed in January 2024

Entertainment could be better.

It was very clean and nice staff and food was excellent

Stayed in January 2024

Hotel is slightly away from beach but still only 5 minute walk , However the hotel has very good facilities (gym, sauna, steam room and swimming pool)

Room : family suite 7 days, December 2023 Friendly staff, great hotel with good views Special thanks to Erkin, Nadia Buchan, Hisseyin

Stayed in December 2023

Nothing to report

Everything no complains

Stayed in November 2023

There was no beach as advertised.

I love how the staff were very friendly and helpful. Buffet service was very good quality meals, with lots of options. Very clean environment. Housekeeping did an amazing job, always available to tidy up.

Stayed in November 2023

Pool area was rammed. Although there are signs everywhere about the reservation of sunbeds not being allowed, no-one took any notice! We spent all week on the beach which was lovely. No choice of alcohol free beer which is available as standard everywhere else we've been.

Clean and comfortable rooms. Large variety of good food. The beach is wonderful with plenty of sunbeds. The bars and restaurants down there are excellent too. On the whole the staff were friendly and helpful but there were a couple that didn't appear to enjoy their job!

Stayed in October 2023

Sadly didn't enjoy some of the food in the buffet and Verona Restaurant but that is my personal and subjective opinion. But the bakery breads and Turkish pancakes were very good and tasty.

Good location with great facilities lovely outdoor and indoor pools and spa. The pool bar is a great place for chilling and the hotel lobby is good too. The bakery and drinks provided were excellent. The 3 Guest Relation Officers were very friendly and helpful and made our stay very welcome and comfortable.

Stayed in November 2023

Comfortable rooms, lovely pools and outdoor area with close beach access. Restaurants were good with rotations of food.

Stayed in November 2023