Location

Stayed in March 2025

I would have liked to purchase items from the property but the hours of those in the spa were limited.

Loved the bath spa amenities and the roof top pool.

Stayed in February 2025

Friendly and clean

Yes

Stayed in February 2025

Housekeeping was spotty. Had to ask to clean room. Forgot to leave wash cloths. Didn’t refill fridge. Valet failed to lock our car on two occasions. Fortunately my app alerted us.

Large rooms. Great location.

Stayed in February 2025

All great

Loved the spa and restaurant

Stayed in January 2025

That had to check out and go home.

Clean rooms and everything we needed was addressed. The staff really takes care of you.

Stayed in January 2025

An incredibly beautiful hotel. I wish we stayed for longer! I would have loved to take advantage of the spa. The rooms were very large and accommodating. The property was in a fantastic location just on the riverwalk.

Stayed in October 2024

It was a little bit chilly in the restaurant but the hostess did close the riverwalk doors and that helped.

We had breakfast on Dec 4, 2024 and we had the most wonderful wait person. Her name is April and she went above and beyond to provide us with great service and a friendly experience. She actually tried to find out the brand name of the silver ware we were using ( I was so impressed with the silverware). She brightened our day with her smile. I hope they pay her well, she is a true asset to the Mokara.

Stayed in December 2024

This hotel is very immaculate. From the cleanliness to the customer service this hotel is unmatched I stay at many hotels and this hotel is now in my top 5 list. I would definitely return.

Stayed in December 2024

N/A

Perfect location, the staff was friendly and accommodating, and the hotel was clean and comforting.

Stayed in December 2024

expensive

was on the canal

Stayed in December 2024

Right on the Riverwalk!

Stayed in December 2024

Great location! Everything was walkable and lots to do in the area. The staff was wonderful and the property was beautiful!

Stayed in November 2024

Proximity to The River Walk was fantatic.

Stayed in October 2024

The rooms could have had better airflow and better selection on the TV

The staff and room were beyond expectations.

Stayed in October 2024

The breakfast was not as good as the customer service

I enjoyed the friendly staff they really cared that I had a pleasant visit at their hotel

Stayed in September 2024

Nothing everything was great.

Everything the location the spa and the rooms and staff very friendly.

Stayed in September 2024

I don’t really have a negative about the hotel.

This hotel was beautiful and in a great location.

Stayed in September 2024

Way too overpriced for the room size. Beds were terribly uncomfortable and paid alot for a view of an alley

Loved the location

Stayed in September 2024

Nothing!

First off the staff is probably the best i have ever interacted with. They make you feel like you are their only concern and they are there to take care of you. They were all very genuine and sincere, and we found that to be very refreshing. As i told the front desk yesterday before checking out, this was th first time in my life that i wanted to write a thank you note to a hotel for their service, it totally made our short stay very memorable. The property is located right on the Riverwalk close to restaurants, and the boat ride. The hotel offers great Spa services, and if you are a guest, use of the saunas and jacuzzi are included in your stay. The Spa area is segregated, ladies and gentlemen have beautiful locker areas with courtesy robes and spa sandals, towels and iced lemon water. We never made it up to the roof to view the pool. We had made dinner reservations and the hotel as a courtesy, drove us to our restaurant, but after a great dinner we made the 8 minute walk back to the hotel. Upon returning to our room, we found that our bed had been straightened up and there was a small platter with great fresh fruit for an evening snack. The room is very well stocked with snacks and beverages, alcohol and non alcohol. If you like wonderful coffee in the morning they have that taken care of with a nice variety of Nespresso and tea. I loved that they have glass expresso cups and stainless spoons, no plastic. Even the glasses in the bathroom were glass. The bathroom is appointed nicely, with a large shower and a jetted tub. The towels are large and thick, the soap and lotion is Nest, very high quality products. Overall, don't pass up the chance to stay at this beautiful hotel, it is a very warm and wonderful experience!!

Stayed in September 2024

Never received email receipt they indicated I would receive at check-out, even after contacting the property a day later.

Excellent

Stayed in August 2024

Nothing.

The smell was super nice!

Stayed in August 2024

Pool bar closed room early

Food and location was amazing!

Stayed in July 2024

Didn’t offer an option to upgrade To balcony and mu view was half a brick wall. I would have upgraded for an additional charge.

Stayed in August 2024