No complaints!

It was only one night, but staff were great! Like the proximity to the airport, and Port Miami. Close enough to shopping for picking up a few last minute items before our cruise:)

Stayed in March 2025

Convinient from the airport, free shuttle bus. Good breakfast. Spacious room.

Stayed in March 2025

No microwave in room. No iron in room. Steamer is provided instead. Almost no counter space in bathroom. No mirror at desk area I could do hair and makeup outside bathroom. The AC/heat unit was not good at regulating temperature. The breakfast buffet was not refilled after a certain time and food options were limited or non- existent. Coffee was not hot. Breakfast was $21 per person so I expected more. If you arrive early, it's fine. But between 10 and 11 a.m. was not good.

The shuttle service was excellent in getting to and from the airport for the Metro. The staff were all courteous, professional and super helpful. The restaurant and bar offered good food options. The location is excellent. It's right outside the airport and movies, shopping, and other restaurants are within 3 or less blocks. The hotel smells amazing! Excellent parking. Beautiful pool area.

Stayed in March 2025

Free shuttle bus to/from airport, parking for those who need, some food/drinks available for sale at reception.

Stayed in March 2025

The bathrooms could use updating.

It was very convenient to the airport.

Stayed in March 2025

We parked our car there when we went to Europe for three weeks. Though the parking lot is not secure, our car was in fine condition when we returned. Daily price was reasonable. Our overnight room was spacious, however, the floors through out the public spaces needed a good vaccuming. Breakfast was so so. Staff was very friendly and courteous. We will not hesitate to stay there again.

Stayed in March 2025

The TV was not plugged in when we got to the room. The cable was not plugged in and the maintenance men came up to hook it up and only were able to provide 6 channels.

room

Stayed in March 2025

No microwave i had to throw alot of my food away because I couldn’t heat it up

Everyone was nice

Stayed in March 2025

When your staff is pro active as your is, nothing can go wrong.

Breakfast and staff.

Stayed in March 2025

Door slammers

Very comfortable bed, great staff, and good food.

Stayed in March 2025

I picked the hotel with airport pickup but the driver went by us after we waited 45 minutes so we had to uber at an extra cost. Told the front desk when we arrived but he didn’t seem to care

Breakfast was good

Stayed in February 2025

Breakfast crazily overpriced for the value of the food. Not a good breakfast, and certainly not at those prices.

Nice location. Pool area big and spacious. Bar staff very friendly and helpful to our large group of individual travelers.

Stayed in February 2025

One elevador was damaged, so we had to use stairs because the waiting time was so long.

Stayed in March 2025

Staff was very professional and rooms were comfortable and clean

Stayed in February 2025

Low water pressure in the shower.

Nice large room, good breakfast only downside very poor power in the shower. Hotel airport shuttle, although the driver was unwilling to help with the suitcases. Walking distance to a Target and Walgreens

Stayed in March 2025

Broken elevator, plane traffic

Stayed in March 2025

Everything was okay

Very clean and modern

Stayed in March 2025

Not much

Well located, comfortable beds and nice pool terrace. Breakfast was more than adequate. The hotel was very good value for money.

Stayed in March 2025

Everything was pretty good; no major problems, but here are some of the minor things that stick with me -- and not all of them are things the hotel could even try to address. The reviews complaining about "one elevator" were generally correct; it seems that only one (of two) elevators is ever working at one time. This can make for some longer wait times (I only recall once for us). It would have been nice to have a sitting chair in our room; there was definitely space for it. My wife would love a microwave in the room (she's DIY when it comes to travel meals), but that doesn't appear to be a thing in Miami. While close to the airport, not really close to much else, and public transportation around the area leaves much to be desired. You can make it work (we did), but car/taxi is almost a necessity if you want to get out of the immediate neighborhood.

Given the hot/cold reviews here (and elsewhere) I wasn't sure what we would get. It turns out the hot reviews were more accurate than the cold ones. The hotel is lovely and the staff was unfailingly considerate and helpful. Our room was spacious and clean. Everything worked well. There was surprisingly little airplane noise; you could definitely hear some of the larger jets, but otherwise you can't tell. (Honestly, the traffic noise was more persistent, but what do you expect in a large city?) The pool area looked great, but we didn't have time to use it. Free shuttle and bag storage made our last day in Miami sooo much easier. All in all, a really good stay at an excellent hotel. If Miami is in our travel plans again, this is definitely a hotel we would consider.

Stayed in March 2025

Nothing

Price

Stayed in February 2025

The only thing is, was the food was a bit overpriced. It was good, though. No real easy food types for a grap and go. Very nice dining room if that's what you like. The room was good.

Stayed in March 2025

Rooms are in need of modernisation, but perfect for a one night stay.

Beautiful pool area, reception and dining room. Spacious bedroom and comfortable bed. Free shuttle bus to the airport.

Stayed in March 2025

Very close to airport & superb pro-customer approach

Stayed in February 2025

Excellent wifi, convenient shuttle to and from airport.

Stayed in March 2025