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  5. Reviews of Arlo NoMad

Reviews of Arlo NoMad This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 East 31st Street, NoMad, New York, NY 10016, United States

#144 of 432 hotels in New York

Guests' Choice

Review Score

Based on 1261 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.7

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 4, 2025

    9.0
    The Arlo Nomad Hotel offers a fantastic location, friendly staff, and stylish rooms.
    • Leisure trip
    • Solo traveler
    • City Queen
    • Stayed 5 nights

    The room, while clean and stylish, was on the smaller side. It was a bit of a tight squeeze, but the layout was smart and efficient, and the views from the windows more than made up for it. If you're someone who values extra space, this might be something to keep in mind.

    I had an incredible stay at the Arlo Nomad Hotel! From the moment I walked in, I was impressed by the sleek and modern design of the hotel. The staff were incredibly friendly and welcoming, making me feel right at home. The room was compact but well-appointed, and I loved the city views from the large windows—it really felt like a true New York City experience. The amenities were top-notch, with comfortable bedding and high-quality bathroom products. The hotel’s location is perfect—right in the heart of the Nomad neighborhood, with so many great restaurants, cafes, and shops within walking distance. The rooftop bar was a highlight too—great drinks and even better views of the skyline. Overall, I couldn’t have asked for a better place to stay. The Arlo Nomad offers the perfect mix of style, comfort, and location, and I would definitely stay here again when I return to NYC!

    Stayed in April 2025

  • Reviewed: March 27, 2025

    9.0
    Great NY hotel with fabulous staff and accommodations!
    • Leisure trip
    • Couple
    • Essential Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The hotel staff are amazing! We brought our lab with us and they were all so nice to us and her - incredibly kind and welcoming! The hotel location is great and laid out very nicely. The rooms are on the smaller side but actually very comfortable and more spacious than some other New York hotels we stayed in. The roofdeck has spectacular views, and the lounge spaces are also very thoughtfully laid out and decorated beautifully. We would definitely stay at the Arlo nomad again without hesitation!!

    Stayed in March 2025

  • Reviewed: March 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Corner Queen
    • Stayed 1 night
    • Submitted from a mobile device

    None

    The lobby host, Brianna, was really exceptional and outstanding; she welcomed us warmly with her sunny personality. Although our check-in time was 3PM, she allowed us to check in around 10.30AM. It really made me want to come back. Not to mention, the hotel room was chic and cozy. I will definitely recommend it to friends and family.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights

    no notes

    Nice staff, small but very clean room, great location near several different metro lines

    Stayed in February 2025

  • Reviewed: March 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Essential King
    • Stayed 1 night
    • Submitted from a mobile device

    Small clean room with corner floor to ceiling windows with classic nyc views

    Stayed in March 2025

  • Reviewed: March 8, 2025

    8.0
    Other than the floors my stay was great!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bedroom floors weren’t cleaned since we arrived. It was super frustrating having dust and dirt just all over the bedroom floors every evening when you’d like to come back to a clean space after a busy day around the city.

    Every accommodating and the location was amazing. The staff were super kind and helpful too. Great food options in the hotel restaurant :)

    Stayed in February 2025

  • Reviewed: February 28, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Bunk Room
    • Stayed 3 nights

    the aircon system was pretty noisy and could hear a lot ot road noise too

    great happy staff, and nice comfortable bed

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Would definitely stay again!
    • Leisure trip
    • Couple
    • City Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are quite small

    The location is superb! The rooms are nicely designed and the views from the rooftop and hogher floor rooms (we were staying on 28th) are amazing!

    Stayed in February 2025

  • Reviewed: February 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • City Queen
    • Stayed 7 nights
    • Submitted from a mobile device

    I wish they provided little things like a robe and slippers but other than that the stay was perfect for what I needed

    I loved the location

    Stayed in February 2025

  • Reviewed: February 16, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Sky View Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn't close the curtain to cheat on my wife properly

    Came to the hotel to cheat on my wife and I enjoyed every second.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    9.0
    Highly recommended!
    • Business trip
    • Solo traveler
    • City Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no elevator for the staff and during the day that gets the elevators a bit jammed with long waits.

    The hotel staff is very friendly, design is modern and fit for small space, felt like they thought of everything.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    9.0
    Great location and value for money
    • Leisure trip
    • Couple
    • City Queen
    • Stayed 6 nights
    • Submitted from a mobile device

    Bathroom has a sliding door but is essentially connected with the room. Nice bathroom overall.

    Amazing views, nice diner and bar, top location, great value for money. 15usd daily credit per room that can be spent at the diner/bar.

    Stayed in February 2025

  • Reviewed: January 27, 2025

    9.0
    Perfect for a short stay to explore the city
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are small. Fine for sleeping in, but not somewhere to sit around in.

    Clean, great location, helpful friendly staff

    Stayed in January 2025

  • Reviewed: January 26, 2025

    9.0
    Very happy with my stay, when I book my next trip to New Yorki will definitely re book
    • Leisure trip
    • Solo traveler
    • City Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Needed more storage

    -THE VIEW WAS INCREDIBLE - location - layout of the room - shower was super clean and the shampoo/ conditioner and body wash smelt nice

    Stayed in January 2025

  • Reviewed: January 21, 2025

    9.0
    Amazing location and views from your room
    • Business trip
    • Solo traveler
    • Accessible Bunk
    • Stayed 3 nights

    Elevators take forever to come get you. Got a bunk bed instead of a king, but the view was amazing in that room, so I can't complain.

    Place was very busy, so they had a line to check in, but staff was so kind and friendly.

    Stayed in January 2025

  • Reviewed: January 13, 2025

    8.0
    Staff are really friendly
    • Leisure trip
    • Solo traveler
    • City Queen
    • Stayed 6 nights
    • Submitted from a mobile device

    The £15 voucher can only be used in the diner and not for coffee.

    The location of the hotel is perfect for tourists as it’s really close to most attractions and easy to commute to more further attractions. Rooms are pretty small but cleaned daily and my stay was comfortable.

    Stayed in January 2025

  • Reviewed: January 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Sky View Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The heating was not the best, the room was cold. The room has no coffee machine, no kettle or tea bags, which usually it should be provided for considering it's a 4 star hotel.

    The service was good, the view was amazing, the bed was very comfortable

    Stayed in January 2025

  • Reviewed: January 7, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Essential King
    • Stayed 1 night
    • Submitted from a mobile device

    The charging cable was so bad that my phone didn't charge, and my portable took the entire night to fully charge

    The view the staff were the best, the location to the city

    Stayed in January 2025

  • Reviewed: December 29, 2024

    8.0
    Good location. Small rooms. Staff good but some suspect.
    • Leisure trip
    • Couple
    • City Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms. Staff generally good, but someone at front desk tried suspiciously to charge my credit card 47 dollars several days after my stay.

    Location

    Stayed in November 2024

  • Reviewed: December 16, 2024

    7.0
    Beautiful hotel. Great location.
    • Leisure trip
    • Couple
    • Essential King
    • Stayed 1 night
    • Submitted from a mobile device

    Very small room

    Good location and late check out

    Stayed in December 2024

  • Reviewed: December 9, 2024

    8.0
    great place, tiny tiny rooms
    • Leisure trip
    • Solo traveler
    • City Queen
    • Stayed 2 nights

    This could be my new favorite hotel in NYC, if not for the fact that the rooms.....even for NYC standards.... are VERY SMALL. Staff is great, food is good, beds are comfy but the rooms are smaller than anything I have ever stayed in

    Stayed in November 2024

  • Reviewed: November 23, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Bunk Room
    • Stayed 3 nights

    Everything was great, except for the transparent bathroom door, through which you can see and hear everything. This is below the dignity of a human being. This caused a significant lowering of the Hotel's rating.

    Hotel location and Staff

    Stayed in November 2024

  • Reviewed: November 14, 2024

    7.0
    Great location but there’s probably a better one for the same price!
    • Leisure trip
    • Travelers with friends
    • Bunk Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We picked the hotel from a shortlist of 5 solely on the basis that it had a rooftop. The rooftop was closed and we did not receive any notification regarding this.

    The location is fantastic and the relationships it holds with local businesses such as HealthX and Tonehouse are very cool.

    Stayed in November 2024

  • Reviewed: November 12, 2024

    9.0
    Expensive and very small rooms. Ask for a room not next to the electrical room (noisy).
    • Business trip
    • Solo traveler
    • Corner Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I had 2 different reservations so I asked if they could put me in the same room so I didn’t have to change rooms during my stay. They said “sure” and the next day they asked me to remove all my stuff and change rooms. I chose the same hotel on purpose so I didn’t have to change rooms. I paid 400 usd a night and had to change rooms in a hurry because they wanted to clean it and give it to another guest. Which was stupid, I could have stayed in the same room and they could have given the other room to the new guests. The other room looked very similar. In the end I should have stayed in another hotel nearby for a cheaper price since they made me change rooms and floors anyway. The new room I got was next to the electrical closet with made a lot of noise at night and during the day.

    Perfect location. Beautiful view of the Empire State Building on the rooftop. Friendly staff.

    Stayed in October 2024

Showing 1 - 25

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