I didn't like the breakfast and a friendly reminder to turn up the room thermostat at checkin would have been nice.

The breakfast contained nothing but breads and sweets and yogurt. steam table of eggs and meats would be nice.

Stayed in March 2025

I have no complaints

The location was great. Their breakfast was fine. It was great to have parking and the shuttle.

Stayed in December 2024

Insufficient fresh fruit at breakfast.

Coffee available in lobby area after breakfast hrs Cookie hour!!! Hard boiled eggs, yogurt.

Stayed in December 2024

1. Had to wait for the desk person for check-in. No one on duty, was busy on a different floor. 2. Street-side door wasn't opened with a card. Our appointment was for 6:30 am and I wasn't needed for 4-5 hours and went back to the hotel at 7 am...the front door was locked and not going to be unlocked until 10am ... The staff did come and open the door to let me in. I showed my room card before anyone moved.

Location from St Mary's hospital.

Stayed in November 2024

Perfect location for procedures at St. Mary's hospital. Helpful staff.

Stayed in September 2024

Hot food

Not many options

Stayed in September 2024

Bed firmness.

This was a very quiet no fuss hotel. I had an appt early AM at Mayo so I was there to sleep. The room was clean.The beds could use a little more cushion. It is situated close to Mayo. Parking meh.

Stayed in August 2024

It is not a dislike but amazed the rooms are basically the same for the past 20+years. Just decorated different no complaints

Access to Mayo, parking, quick breakfast

Stayed in May 2024

Right across the street from St Mary’s hospital. Good restaurants close by. Good parking in the back.

Stayed in March 2024

Expensive, and guy at desk looked like a hoodlum. And he was rather blunt/rude with me when i pointed out i was overcharged from what my reservation price was on Booking. Not a good rep for his place of employment.

I got rest. (Kinda why ya stay in a motel, right?) Nice big tub.

Stayed in March 2024

Being stuck in the elevator, would not open one-time on the fifth floor, had to go the sixth floor to get door to open, was not pleasant

Location was great

Stayed in January 2024

Continental breakfast could be better.

The location was excellent, hotel was quiet, reasonably priced, parking adequate and staff courteous. we would come back.

Stayed in October 2023

Perfect location directly across from St. Mary's / Mayo Hospital. Friendly and helpful staff.

Stayed in October 2023

Wished parking could have been more easy to access.

The staff were very friendly & personable. They were most accommodating.

Stayed in September 2023

The breakfast was limited. The juice machine had fermented juice in the bottom and fruit flies swarmed out of it. When we booked we were under the impression that the hotel had a pool, but that was the Aspen Suites next door. It seemed a little misleading.

Our room was clean and efficient. It was perfect if looking for a one night stay prior to hospital check in.

Stayed in July 2023

Ant. Booking.com gave me wasn’t what I was charged at checkout. Incorrect amount!

Location to Mayo was great!

Stayed in July 2023

Convenience Fresh cookies Breakfast included Right next door to a restaurant

Stayed in April 2023

breakfast

location

Stayed in May 2023

Not enough shampoo and conditioner for 3 people. Parking spaces quite tight in parking lot.

The breakfast was quite good.

Stayed in July 2022

The room was a little small to my liking.

Good location and very quiet.

Stayed in May 2022

location

Stayed in May 2022

We stayed for 2 nights, and around 9:30 pm, after my mother took a shower, the tub was not draining. We let it sit as we got ready for bed and noticed around 10 pm that it was still not draining so I could not shower. We called the front desk, who dropped off a plunger for us (to fix ourselves). One pump of the plunger and yellow and brown matter started coming up through the tub drain, including more water that smelled foul. We told the front desk, and they moved us to a non-smoking room down the hall, which reaked of cigarette smoke on the towels and shower curtains. It was also a joining room, with only one single, thin door so we could hear the couple next to us seemingly wrapping presents with cellophane until just before midnight. With an early rise, we decided to just deal with the smell by closing the bathroom door with most linens in there. In the morning, I informed the front desk associate (who ironically had an unlit cigarette in his hands at the front desk) of the smoke smell, and how we were in town for my mother's stage 4 lung cancer procedure. He had nothing better to say than "oh okay, you're all set for checkout then?". This hotel was incredibly convenient for our unique early morning, but I have never had a worse customer service experience. I've stayed at dilapidated roadside motels during cross-country road trips in the middle of nowhere that had more supportive staff than this hotel. When we checked in, the front desk person couldn't have been more than 17 years old and didn't know the most essential things about the facility. We asked for a plate to eat our take out with, and he recommended that we go to the grocery store. I found the continental breakfast room, and they had styrofoam plates available. Quite a simple thing to know, in my opinion and wasn't a big deal until we dealt with the other inconsiderate employees.

The location was very convenient for our early morning report time at the St. Mary's hospital across the street. We were grateful to not have to deal with parking at 5 am and could just walk across the street.

Stayed in March 2025

The dryer took forever.

The staff was excellent. My Father was dying and had to keep extending.Everyone was sweet especially Howard our housekeeper. He had so much compassion for us.

Stayed in March 2025

Very noisy, you can hear everything your neighbor is doing and when they come and go due to door slams. I my case neighbor was talking loud until midnight and started back up at 7 am. After sitting bedside with a sibling on the hospital for 9 hours I just want peace and quiet and rest.

King bed was super comfortable and it was close to St Mary’s hospital

Stayed in March 2025