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  5. Reviews of Surf City Inn & Suites

Reviews of Surf City Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

619 Riverside Avenue, Santa Cruz, CA 95060, United States

#35 of 59 hotels in Santa Cruz

Guests' Choice

Review Score

Based on 1169 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    8.1

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: June 7, 2024

    7.0
    It was ok good enough staff Accommodating
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean enough

    All good except the pool was closed.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    8.0
    Great location, not the fanciest, but it works!
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were hard, walls were thin

    Great location, rooms were updated, staff was friendly

    Stayed in June 2024

  • Reviewed: June 2, 2024

    8.0
    It was in a good location just needs a better housekeeper
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I liked where it was.

    it wasn’t to far from where our family lived. I didn’t like that there was pubic hair in the shower when we got there. it could’ve been a lil cleaner.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    9.0
    Overall nice hotel near the beach for a good price
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    We really loved that it was pet friendly, included a smart TV, and such a short walk to the beach.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee and after 10 no access to anyone in the lobby. Not cleaned exceptionally well.

    to the location and the fact that our room was bug free, they got 3 stars. As we entered to put our keys down at the table in our room I noticed the dried up stuff on the dresser top, under the TV. I checked the bed and linens. 1 bed had a mattress cover, one did not. The linens on the pillow cases had mascara stains on them. The sheet on top of the comforter had dirt streaks on them. The actual sheets you sleep in smelled clean (like bleach) I pulled it all back and checked for bugs. I did not find debris or anything that would make me think there were any. They only have 2 towels in the bathroom. That sucked, we were a party of 4. The floors were not swept. Toe nails and stuff tracked in from prior guests were on the floor. The pillows are old and had me sleeping all messed up. I woke up multiple times from discomfort. They have gas station coffee in your room you can make a cup of. They only give you one sugar and powder creamer for it. Guy at the desk shuts down at 10p. No way to contact desk. So we had to share towels after the shower. There was garbage in the trash from prior guests as well. There are homeless sleeping in tents outside the fence area on the street. It does not bother us, but may bother others. The parking issue is insane. You may have to park on the street as parking inside the motel area was packed. We just got lucky and found a spot as someone was leaving. PROS: it's a 15 minute walk to the Santa Cruz pier. Tons of things to do there. Lots of people walking there and back. Overall, for the cost of the room and the fact that it was bug free, I'm happy with that

    Stayed in May 2024

  • Reviewed: May 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool

    Stayed in April 2024

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Floors we not very clean. Made your feet black.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    That we had cops called on us because of my special needs son. From some one in another room ,not the first time we had an issue like this there .

    Accommodated the needs for my special needs son.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    9.0
    Good spot to stay in Santa Cruz
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Rooms, cleanness, location, price, kitchen

    Stayed in March 2024

  • Reviewed: April 25, 2024

    8.0
    Excellent weekend getaway.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was a little tight but we managed.

    Conveniently located and easy to find.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Indoor pool

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    In general, we enjoyed the stay but it could have been better.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise came from other rooms. Chanels on tv were not on. The parking lot was under construction which was hard to drive to park. Wifi not working.

    The swimming pool was awesome!! The jacuzzi was also great.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Perfect for short stay, good location, nice room.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean, we found unclean towels.

    Super large room, good location

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Pool closed
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool closed till 4

    Location

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Change your lights to a dimmer or warmer tone, because it’s not so cozy.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not so cozy specially the lights that was used. Pool is not operating.

    Clean room

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    A super-cool american-style hotel with clean and enormous big rooms.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    The swimming pool was accidentaly out of order in time of our stay, but this is acceptable if there was necessary to change the water in it.

    This was one of the best hotel on my road trip from SF to LA. This hotel is aligned with the surf spirit of the Santa Cruz city. Room was clean and enormous big. I was very very satisfied.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    sketchy area, no breakfast.

    Nice property, pool and spa was good. comfortable beds and room

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Great location, comfortable and affordable
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed twice during my holiday - first time everything was great second time WiFi didn’t work and the window to the back was broken and could be easily opened from the outside - I was so tired that I just wedged a coat hanger in it to keep it closed - I’m sure they would have changed my room if I had told them but I was tired after a long drive - I told them in the morning and they were very apologetic. Also if you want to have a bath ask for a plug at reception as the plug thing in the bath didn’t work anymore.

    Great location, affordable, comfortable, lovely staff.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv did not work, doors would not shut they stuck ,not enough towels,no coffee cups,not enough blankets,

    No breakfast

    Stayed in April 2024

  • Reviewed: March 27, 2024

    7.0
    Room was nice it meet my expectations! I don’t know if I would stay here again due to the area
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The area is sketchy a lot of homeless and illegal activities going on but I didn’t have any issues with anyone or my car being messed with. I did notice there’s a lot of long term people staying at this property and the only thing I would do next time is book upstairs because the people I had above us were up all night the two nights I stayed there. It was horrible and they would run the bath all night that we didn’t have running hot water in both rooms the next day!!! I wish the two bdrm had a kitchenette like the king rooms

    I loved the rooms, I booked two rooms since I was traveling with family and I got the two bdrm and both rooms had my family comfortable since we could have our own privacy.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Comfortable, convenient and great value!
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Definitely a bit of sound travel from other rooms but wasn’t too bad.

    Loved the pool, close proximity to the boardwalk, and the spacious room :)

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Convenient and friendly
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool time were 10am until 10pm - I would have liked to swim when I got up at 8am by 10am I’m up and ready to explore.

    Good location easy to get around from there. Clean and friendly staff

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing i didn't like.

    That it had a 2nd room, staff where super nice.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very basic but clean. Staff very nice .

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Great spot, but bring your own pots and pans.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Came with a full size kitchen, but no pots, pans, or utensils. Maybe we should have realized and brought something? Spent a little more on this place to be able to save money on eating out, but that didn’t work out at all.

    Location was perfect, not too busy at night but walking distance to downtown shopping and beach. Hotel was updated and clean. Microwave worked and fridge was a great size.

    Stayed in March 2024

Showing 76 - 100

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