619 Riverside Avenue, Santa Cruz, CA 95060, United States
#35 of 59 hotels in Santa Cruz
Guests' ChoiceBased on 1169 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.8
Staff
8.4
Value for money
8.1
Free Wifi
6.0
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 7, 2024
Denise
United StatesClean enough
All good except the pool was closed.
Stayed in May 2024
Reviewed: June 3, 2024
Misty
United StatesBeds were hard, walls were thin
Great location, rooms were updated, staff was friendly
Stayed in June 2024
Reviewed: June 2, 2024
Stephanie
United StatesI liked where it was.
it wasn’t to far from where our family lived. I didn’t like that there was pubic hair in the shower when we got there. it could’ve been a lil cleaner.
Stayed in June 2024
Reviewed: May 28, 2024
Alyssta
United StatesWe really loved that it was pet friendly, included a smart TV, and such a short walk to the beach.
Stayed in May 2024
Reviewed: May 27, 2024
Shelly
United StatesNo coffee and after 10 no access to anyone in the lobby. Not cleaned exceptionally well.
to the location and the fact that our room was bug free, they got 3 stars. As we entered to put our keys down at the table in our room I noticed the dried up stuff on the dresser top, under the TV. I checked the bed and linens. 1 bed had a mattress cover, one did not. The linens on the pillow cases had mascara stains on them. The sheet on top of the comforter had dirt streaks on them. The actual sheets you sleep in smelled clean (like bleach) I pulled it all back and checked for bugs. I did not find debris or anything that would make me think there were any. They only have 2 towels in the bathroom. That sucked, we were a party of 4. The floors were not swept. Toe nails and stuff tracked in from prior guests were on the floor. The pillows are old and had me sleeping all messed up. I woke up multiple times from discomfort. They have gas station coffee in your room you can make a cup of. They only give you one sugar and powder creamer for it. Guy at the desk shuts down at 10p. No way to contact desk. So we had to share towels after the shower. There was garbage in the trash from prior guests as well. There are homeless sleeping in tents outside the fence area on the street. It does not bother us, but may bother others. The parking issue is insane. You may have to park on the street as parking inside the motel area was packed. We just got lucky and found a spot as someone was leaving. PROS: it's a 15 minute walk to the Santa Cruz pier. Tons of things to do there. Lots of people walking there and back. Overall, for the cost of the room and the fact that it was bug free, I'm happy with that
Stayed in May 2024
Reviewed: May 27, 2024
Storey
United StatesPool
Stayed in April 2024
Reviewed: May 23, 2024
Rhonda
United StatesFloors we not very clean. Made your feet black.
Stayed in May 2024
Reviewed: May 19, 2024
Tavo
United StatesThat we had cops called on us because of my special needs son. From some one in another room ,not the first time we had an issue like this there .
Accommodated the needs for my special needs son.
Stayed in May 2024
Reviewed: April 28, 2024
Oleg
RussiaNothing
Rooms, cleanness, location, price, kitchen
Stayed in March 2024
Reviewed: April 25, 2024
Ashley
United StatesThe parking was a little tight but we managed.
Conveniently located and easy to find.
Stayed in April 2024
Reviewed: April 24, 2024
Robin
United StatesIndoor pool
Stayed in April 2024
Reviewed: April 24, 2024
Do
United StatesThe noise came from other rooms. Chanels on tv were not on. The parking lot was under construction which was hard to drive to park. Wifi not working.
The swimming pool was awesome!! The jacuzzi was also great.
Stayed in April 2024
Reviewed: April 21, 2024
Evelina
LithuaniaNot clean, we found unclean towels.
Super large room, good location
Stayed in April 2024
Reviewed: April 17, 2024
Stephen
United StatesPool closed till 4
Location
Stayed in April 2024
Reviewed: April 16, 2024
Lea
United StatesNot so cozy specially the lights that was used. Pool is not operating.
Clean room
Stayed in April 2024
Reviewed: April 10, 2024
Ivan
Czech RepublicThe swimming pool was accidentaly out of order in time of our stay, but this is acceptable if there was necessary to change the water in it.
This was one of the best hotel on my road trip from SF to LA. This hotel is aligned with the surf spirit of the Santa Cruz city. Room was clean and enormous big. I was very very satisfied.
Stayed in March 2024
Reviewed: April 10, 2024
Sierra
United Statessketchy area, no breakfast.
Nice property, pool and spa was good. comfortable beds and room
Stayed in April 2024
Reviewed: April 6, 2024
Mari
United KingdomI stayed twice during my holiday - first time everything was great second time WiFi didn’t work and the window to the back was broken and could be easily opened from the outside - I was so tired that I just wedged a coat hanger in it to keep it closed - I’m sure they would have changed my room if I had told them but I was tired after a long drive - I told them in the morning and they were very apologetic. Also if you want to have a bath ask for a plug at reception as the plug thing in the bath didn’t work anymore.
Great location, affordable, comfortable, lovely staff.
Stayed in April 2024
Reviewed: April 5, 2024
Paula
United StatesTv did not work, doors would not shut they stuck ,not enough towels,no coffee cups,not enough blankets,
No breakfast
Stayed in April 2024
Reviewed: March 27, 2024
Jo
United StatesThe area is sketchy a lot of homeless and illegal activities going on but I didn’t have any issues with anyone or my car being messed with. I did notice there’s a lot of long term people staying at this property and the only thing I would do next time is book upstairs because the people I had above us were up all night the two nights I stayed there. It was horrible and they would run the bath all night that we didn’t have running hot water in both rooms the next day!!! I wish the two bdrm had a kitchenette like the king rooms
I loved the rooms, I booked two rooms since I was traveling with family and I got the two bdrm and both rooms had my family comfortable since we could have our own privacy.
Stayed in March 2024
Reviewed: March 26, 2024
Erin
CanadaDefinitely a bit of sound travel from other rooms but wasn’t too bad.
Loved the pool, close proximity to the boardwalk, and the spacious room :)
Stayed in March 2024
Reviewed: March 26, 2024
Mari
United KingdomPool time were 10am until 10pm - I would have liked to swim when I got up at 8am by 10am I’m up and ready to explore.
Good location easy to get around from there. Clean and friendly staff
Stayed in March 2024
Reviewed: March 24, 2024
Gomez
United StatesThere was nothing i didn't like.
That it had a 2nd room, staff where super nice.
Stayed in March 2024
Reviewed: March 18, 2024
Vanessa
United StatesRoom was very basic but clean. Staff very nice .
Stayed in March 2024
Reviewed: March 18, 2024
Travis
United StatesCame with a full size kitchen, but no pots, pans, or utensils. Maybe we should have realized and brought something? Spent a little more on this place to be able to save money on eating out, but that didn’t work out at all.
Location was perfect, not too busy at night but walking distance to downtown shopping and beach. Hotel was updated and clean. Microwave worked and fridge was a great size.
Stayed in March 2024
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