2100 Water Street, Duluth, MN 55812, United States
#1 of 36 hotels in Duluth
Guests' ChoiceBased on 316 hotel reviews
9.2Cleanliness
9.5
Comfort
9.4
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
8.7
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 6, 2025
Marlys
United StatesThe view was of a concrete freeway wall.
The kitchenette was supplied with dishes, salt and pepper which made it really lovely to eat in the room. I appreciated glass rather than plastic dishes.
Stayed in April 2025
Reviewed: March 31, 2025
Jesse
United StatesThe penthouse suite was exactly as it was pictured. It was amazing. Will gladly book again.
Stayed in March 2025
Reviewed: March 31, 2025
Daniels
United StatesWe loved our stay. And even though we didn’t have “a room with a view” we still managed to have an end unit with a bit of a view.
Stayed in March 2025
Reviewed: March 23, 2025
Don
United StatesBeautiful, Quiet
Stayed in March 2025
Reviewed: March 21, 2025
Susan
United Statesmy health
This was a most wonderful place to stay. Unfortunately, I had started new medication and was not able to take advantage of the pool, but I did sit by it. Everything was fantastic. Gift shop perks, laundry, everything! It was even ok to feel ill and lay in bed when you're looking out on Lake Superior. Fantastic view. I will be going back!
Stayed in March 2025
Reviewed: March 7, 2025
Anthony
United StatesThe check-in process included a sign-off indicating charges would be incurred if there were noise complaints. Good, I thought to myself, but out of curiosity, I asked about the range of charges for noise complaints and how that worked. Received a vague and defensive response from the front desk dude. The upshot is, this is probably not the place you want to go to host or celebrate a lakeside party...
Great view from my room, right on the lake, appreciated the enclosed parking under the facility, enjoyed using the jacuzzi in my suite, comfy reading chair and bed, room coffee was GOOD, temperature in the pool area was nice and warm, hot tub was great with some friendly people, very convenient location if you have student(s) at UMD
Stayed in March 2025
Reviewed: February 27, 2025
Janine
United StatesThe young lady and young man that were at the fri t desk during our stay were amazing, so accommodating and helpful for all our needs. We enjoyed our stay so much we booked it for October
Stayed in February 2025
Reviewed: February 22, 2025
Herrmann
United StatesGreat views, excellent place for larger groups.
Stayed in January 2025
Reviewed: February 16, 2025
Jake
United StatesNo complaints
Very clean, convenient location and being lakeside is a huge plus for relaxation along with great views of the lift bridge.
Stayed in February 2025
Reviewed: February 9, 2025
Patricia
United StatesBreakfast was pretty meh. But, appreciate that there was breakfast and I would still stay again.
Underground parking in December a huge bonus. Loved the room with kitchenette and proximity to lake walk.
Stayed in January 2025
Reviewed: February 9, 2025
Ness
United StatesThere's not a whole lot to complain about
Penthouse suites are nice View of lake superior Bay windows are great for indoor viewing of the lake and canal park pretty good view of the lift bridge Patio Whirlpool in Penthouse AI LG TVs worked well with flagship devices Digital Key Access Gifts shop has a variety and useful sections Coffee and hot chocolate express bar Underground parking Excellent staff very informative and helpful
Stayed in February 2025
Reviewed: February 2, 2025
Mark
United StatesNothing
Very nice place.
Stayed in February 2025
Reviewed: January 7, 2025
Jakob
United StatesI thought the breakfast was lackluster but I was able to find some items I liked.
I liked the cedar sauna a lot!
Stayed in January 2025
Reviewed: December 23, 2024
Kathrine
United StatesThe price, parking, friendly staff and size of rooms.
Stayed in December 2024
Reviewed: December 21, 2024
Piehowski
United StatesCan't think of a thing
I love everything about this place. Great location. Beautifully appointed rooms. Friendly staff.
Stayed in December 2024
Reviewed: December 12, 2024
Quentin
United StatesThe hospitality was amazing the vibe there is incredible my girlfriend loved it so much and it was reasonably priced as well for such outstanding views
Stayed in December 2024
Reviewed: December 6, 2024
Nordby
United Statestook a very long time to get warm/hot water out of shower and sinks
great location, nice room,
Stayed in December 2024
Reviewed: November 29, 2024
Patrick
United StatesView-pool area-nice grab and go breakfast
Stayed in November 2024
Reviewed: November 25, 2024
Molly
United StatesEverything exceeded our expectations, thankyou!
Stayed in November 2024
Reviewed: November 25, 2024
Geanell
United StatesSpa could of been a little hotter.
Had a nice view of the lake. Employees were very friendly.
Stayed in November 2024
Reviewed: November 20, 2024
Gordon
United StatesDidn't like having to carry everything up stairs for penthouse would've been nice to know that there was stairs to get up to room before hand and I would've gotten a different room , wasn't as clean as you would except, alot of dust on stuff windows dirty bedding was stained like it wasn't washed , found old fishstick at base of fridge carpet looked like it needed vacuumed, bathroom seemed like it could've used a sweeping stairs leading up to room had lots of marks , and need vacuumed. Night staff was very polite and helpful
Great view
Stayed in November 2024
Reviewed: November 12, 2024
Jennifer
United StatesOur bedroom door wasn’t working correctly so the door kept getting stuck.
The location is beautiful and the rooms have been amazing.
Stayed in November 2024
Reviewed: November 10, 2024
Johnson
United StatesNothing.
It is right on the lake and next to the Canal walk. Located close to everything for either a walk or short drive.
Stayed in November 2024
Reviewed: November 10, 2024
Cory
United StatesBeautiful lakeside oasis! Proximity to lake and the lakewalk is incredible. Less than 10 min to canal park along the lakeshore with the well maintained free to use bikes! Beautiful sunrise view.
Stayed in November 2024
Cha Am, Thailand
Bubikon, Switzerland
Marble Falls, US
Istanbul, Turkey
Philadelphia, US
Jericoacoara, Brazil
Alleppey, India
Settimo Milanese, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content