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  5. Reviews of Best Western Gateway To The Keys - Florida City, Homestead, Everglades

Reviews of Best Western Gateway To The Keys - Florida City, Homestead, Everglades This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

411 South Krome Avenue, Florida City, FL 33034, United States

#6 of 15 hotels in Florida City

Guests' Choice

Review Score

Based on 1142 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    8.2

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: August 28, 2023

    8.0
    Good hotel right before Florida Keys
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location, reception open 24/7. Rooms are big and confortable.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    JUST WHAT I EXPECTED, NICE
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    IT WAS GREAT

    ROOM

    Stayed in August 2023

  • Reviewed: August 26, 2023

    9.0
    Love my Miami best Western is really close to the keys another interesting experience can’t wait to go back
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I love the breakfast and I love the pool it’s been all day there but very conveniently located too many choices of restaurants some even walking distance

    Stayed in July 2023

  • Reviewed: August 12, 2023

    7.0
    So-so
    • Leisure trip
    • Couple
    • King Room with Pool View - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t feel safe and that breakfast was bad

    Location

    Stayed in July 2023

  • Reviewed: August 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 7 nights

    The breakfast is not bad but more variety is welcome.

    Friendly Staff, very professional. I felt safe which is very important as a traveler.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Great stay in Florida city
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Super location - especially for trips to the Everglades or to the Keys. Friendly, helpful staff. Really good breakfast. Very much appreciated the pool to cool off after a busy day of Everglades activities. As an aside, the cinema in Homestead (Showbiz) is absolutely great - big choice of movies, reclining seats and delicious milkshakes! We'd recommend a trip!

    Stayed in July 2023

  • Reviewed: July 30, 2023

    7.0
    July stay
    • Leisure trip
    • Family with young children
    • Queen Room - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Floor needed a good cleaning. Didn't get shampoo, soap or coffee 2 days

    Price

    Stayed in July 2023

  • Reviewed: July 28, 2023

    8.0
    Hotel to and from Key West USA
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 1 night

    goed ontbijt, fruit redelijk

    Stayed in July 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Poor breakfast quality, pool dirty (shower defect…)

    Clean room, comfy bed.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Good family stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only issue was the breakfast lady NOT JOYCE. Joyce was amazing, polite and meet her expectations for the hotel. The other lady with the ear piece was rude . Did'nt make breakfast enjoyable. I watch her one Wednesday when a little girl ask her something about the waffle maker and she had one BIG attitude, walked around with her face frowned up, when ask questions she ignored or short answered. literally was slamming the equipment from the waffler maker all the way down to the end of the food. She should not be working around guest. Whatever she was mad about wasn't serious to come to work and take it out on people. Nasty worker. Also June , wasn't welcoming. She wasn't mean neither but just answered everything with a BLAHHH.

    Room was cleaned and serviced daily.Breakfast food was great. Both Night auditors was amazing. All cleaning staff and Fernando was pleasant. Love how they work as a team to make sure the guest is comfortable. The pool was good as well. I wanted to stay a few more days but we just headed to Uptown suites after the breakfast lady had bad service the second time (Not Joyce) can't trust her making food. Shey the only reason we won't be staying again.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Enjoyed our stay in a clean room.
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Small breakfast area was crowded.

    Convenient location.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 2 nights

    Nothing

    Friendly helpful staff Good quiet location set back from the road in nice surroundings Good breakfast with plenty of choice lovely clean pool Convenient for Everglades or stop off on way to Keys

    Stayed in July 2023

  • Reviewed: July 12, 2023

    9.0
    Had a great stay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Good american breakfast, nice clean room, daily cleaning

    Stayed in July 2023

  • Reviewed: July 11, 2023

    9.0
    Excellent value and perfectly comfortable for a pre flight home stay
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were a bit tired and could of done with an update Breakfast appeared very disorganised although it was good Location was a bit iffy to walk around but lots of good things on your doorstep you could drive to

    It was clean and fresh and had everything we needed Pool area was lovely with ample beds Breakfast was an added bonus and although a little busy and disorganised it was very good

    Stayed in June 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Police presence and security guards made us feel protected/safe.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Roll-in Shower - Disability Access - Non-smoking
    • Stayed 2 nights

    loud music on pool

    breakfast

    Stayed in July 2023

  • Reviewed: July 8, 2023

    9.0
    The absolute best bang for your buck if you’re traveling to the Florida Keys and national parks. The staff is just lovel
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    n/a

    Great location! Clean, spacious rooms, exceptional staff, lovely pool area, and every breakfast option you could ever want.

    Stayed in July 2023

  • Reviewed: June 22, 2023

    8.0
    Can you please explain whenever I try to book a hotel and ask for a certain room around the pool lik
    • Leisure trip
    • Solo traveler
    • King Room with Pool View - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Manager on duty at desk as always being as difficult as possible male Indian gentleman’ all othe desk reception people were fine including cleaning staff who are very polite and helpful

    I have stayed at this hotel many time but always seem to have a problem with your front desk check in manage I don’t know his name but he is from India, he just seems to want to make things extremely difficult I have no problems with any one else I was in room 122 with queen or double bed on ground floor I decided to stay another few nights and booked and payed for it on the first day I was staying there I requested to stay in same room 122 pool view when I booked it , but when I went to desk the following morning I new I was going to have problems when I seen who was working the desk same Indian gentleman manager he told me I could not stay in same room even thow I had booked and payed for it the day before and requested to stay in same room 122 he told me that room had already been booked and the only room he could give me was upstairs on second floor I would have to re pack all my cloths and carry suitcase and two large bags upstairs , what I don’t understand is I did not think when you book a stay in the best Weston florid city you could specify a certain room as I have tried many times to do that I’ve been told I cannot I will be told which room I guess when I booking at the hotel I can request it but not be guaranteed, so how was the room already booked up? When I rebooked the room the same day I moved it for some extra days, I canceled my booking moved to the quality inn across the street and current nice room ground floor with a pool view at least now I know when I’m booking the room on the Internet that I can specify a room number because that is what I was told had been done to the room I was already staying in it seems man nothing I stay in the same hotel every weekend that I visit floria city ‘ would you please get back to me via phone please I would just like it explained so I can understand that I can not specify a certain room, but I’m told I have to move out of my room because somebody else had managed to specify that room I was staying in Keith

    Stayed in June 2023

  • Reviewed: June 14, 2023

    8.0
    Overall, our stay was very pleasant. Very nice staff and very helpful.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The toilet in our room had a very weak flush and was easily clogged.

    The property was located central to the Everglades and Key Largo. very easy commute to both places. The pool and pool area was very nice.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    8.0
    Value for money, good stop over for travelling down to the Key's
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 2 nights

    Cars parked very close to ground floor rooms. Air conditioning system very noisy.

    Very comfortable bed. Clean room excellent shower

    Stayed in May 2023

  • Reviewed: June 3, 2023

    8.0
    Nice place to stay
    • Leisure trip
    • Couple
    • King Room with Pool View - Non Smoking
    • Stayed 4 nights

    Wish you had a couch/love seat to sit on. We could hear the people really easily with the connecting door inside the rooms.

    Location of hotel was great. It was nice to have two sets of sinks. The room was pretty big room. Very clean. Rooms and nice property. Having cable tv was nice.

    Stayed in May 2023

  • Reviewed: June 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was going well but, there’s always a but. There were toe nail clippings on the floor & nobody in my family cut their nails nor did we have the tools for clipping of the nails.

    Location, the staff was amazing and parking was great

    Stayed in May 2023

  • Reviewed: June 1, 2023

    9.0
    Great place, nice staff, good breakfast!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast area is a bit small and finding a spot during. Peak time was a challenge

    Located next to lot of restaurants, easily accessible. Breakfast was nice with multiple options. Staff ensured food never ran out. Rooms were clean and plenty of parking slots. Overall had a good stay and will book again when in this area.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    7.0
    It was ok.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The kitchen staff needs to keep the dining area clean.

    The breakfast was fine but would have been better with more variety of food. One very important thing to mention. The kitchen staff needs to be though Cleanliness is important. I witness a staff uses a cleaning cloth to clean the countertop and then use the same cloth to clean the waffle maker. That was very unsanitary.

    Stayed in April 2023

  • Reviewed: May 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great selection

    Stayed in May 2023

Showing 151 - 175

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