Breakfast was weak

Stayed in May 2024

The rooms and hotel overall was very dated. The feel of the rooms were dated. Overall, it did the trick.

Overall, it was a good stay. The hotel was clean. The breakfast was basic but did the job. The rooms were comfortable.

Stayed in March 2024

Very quiet Nice breakfast choices Comfortable bed/pillow Accessible

Stayed in January 2024

Breakfast, though not fancy, offered adequate choices. Everything was fresh and tasted good. The staff was helpful. Our room was comfortable and quiet.

Stayed in November 2023

A little bit better breakfast... more variety of cereal.... some non sugar cereal would be nice.

It was ok..... location was fine.

Stayed in July 2023

There was some sort of confusion. One of the staff members claimed that our checkout was on June 27 when in fact it was the 28th. She said she called me numerous times and left messages on my phone while we were out touring. When I returned I told her we were staying until the 28th and had in fact paid already. She said no you are only here until the 27th. I showed her my Booking.com confirmation and I also showed her my phone which indicated I neither received any phone calls from the hotel and no voice messages. She finally said there must be some miscommunication between Booking.com and their system. Problem was resolved but I am concerned the trust factor of her claim she called me numerous times and left voice messages when in fact we had no calls or voice messages. I will have to make sure I am not double charged. I had her verify that she had my correct phone number.

The manager was a great guy. We had an issue with our air conditioner. He came in and attempted to fix it. He allowed us to change rooms. We slept excellent in the new room provided.

Stayed in June 2023

Need to be updated a bit

OK, Could use a bit more of a selection

Stayed in June 2023

very comfortable accommodation all round.

very nicely appointed motel - unique styling compared to the average motel. very appealing, which we enjoyed.

Stayed in May 2023

Pretty good breakfast as these things. Much above average. And very friendly staff.

Stayed in March 2023

lack of pool

quietness and the room size with bunk bed

Stayed in February 2023

Room smelled like it had previously been a smoking room when we first went into it. Blow dryer in bathroom would only work for short amount of time then shut off.

Let us check in early so we could change for wedding we were attending. Willing to move our rooms closer to each other.

Stayed in January 2023

desk staff had to be called up every time they were needed

liked the theme, clean room& comfortable beds

Stayed in October 2022

Gold bed spreads need to go. 😃

Staff was great even when there was a small confusion. Felt nice and homey

Stayed in October 2022

Low quality. Single use plastic.

That it was included

Stayed in September 2022

Clean & friendly

Stayed in August 2022

Appreciated everything. It suited our needs

We liked the fact that they allowed us to check in very early but we did not require the room until that evening. They directed us to a good restaurant close by.

Stayed in July 2022

No comments

Staff, breakfast, rooms good. What was really nice was the atmosphere of the lobby and rooms: materials used, objects displayed.

Stayed in August 2022

Housekeeping could pay more attention to placing the seams on the light shades in the back instead of the front of ALL the lamps and straightening the shades so they are not ALL crooked. There were noticeable cobwebs in the corner behind the floor lamp. Also the bedskirt was noticeable long on one side and short on the other--a little time could have been spent to straighten it under the mattress. Kinda felt the cloth armchair probably had not been cleaned/washed for a long time/never. These things that were overlooked made me feel the room was hastily cleaned instead of taking the time to notice the details of high quality care/cleaning. (I have been an operations specialist for large facilities so hospitality and guest satisfaction is very important to me). Front lobby seemed a little cluttered for decorations and the holly/pine decoration in front of fireplace seemed out of season. Some times less is more. Although we only had time in the room for one movie, Closed Caption (CC) was not working on the remote for my sister who is Deaf so this was not ADA accessible. Forgot to tell the hotel that the bathroom toilet was not flushing properly. The handle needed to be held down to enable it to flush. Housekeeping should have noticed and reported this when cleaning it. Only hot item was sausage, though toast/bagels and oatmeal packets were available to be made by guests. Hardees was nearby for hot breakfast choices.

Front Desk was pleasant, helpful, and suggested the free movie playing that evening in town. A first floor guest room was switched from second floor for accessibility which was appreciated. Breakfast was good with a nice variety for everyone. We made reservations earlier this year to stay in Waukon where our family reunion was held at the Waukon Park. It was much cleaner here and better customer service than the Super 8 in Decorah (where we will NEVER stay again) after trying them two years because the Boarders Inn & Suites was full.

Stayed in July 2022

Should have scrambled eggs and better coffee.

I thought the breakfast was not up to par to other places we have stayed. The coffee was awful. Should have scrambled eggs.

Stayed in May 2022

The carpet felt damp. There is a moldy smell in the hotel and especially in the room. It didn’t feel very clean. The whole hotel needs a deep cleaning and updated paint and remodeling.

Breakfast was good. Staff was nice. Air conditioning worked well. Location in town is great.

Stayed in July 2024

Towels were old and threadbare. Some food smell. No bodywash just hand soaps.

Stayed in June 2024

For just us two adults and the reasons we were in the area it was great. Wishing there was a recliner in the room instead of an over stuffed chair but thats us. My hubby is a recliner guy.

Room had everything we needed. The breakfast was perfect for us. Our room was clean and so was the rest of the place

Stayed in February 2024

Loud. Breakfast could be better. My room didn't lock

Location and set up of rooms

Stayed in July 2023

Limited selection

Low average breakfast.

Stayed in June 2023