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Reviews of Bokai Garden Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3633 Rosemead Boulevard, Rosemead, CA 91770, United States

#16 of 16 hotels in Rosemead

Guests' Choice

Review Score

Based on 227 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    7.0

  • Facilities

    5.6

  • Staff

    6.9

  • Value for money

    5.9

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 23, 2025

    4.0
    We had to wait 45 mins for a room at 7:30pm when it was passed check in and to stay one night for $100
    • Business trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in March 2025

  • Reviewed: January 13, 2025

    6.0
    Room was in bad condition. Definitely not worth $100 a night.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Loud noises outside. Toilet was leaking. Walls and floors were dirty. Toilet paper roll was almost empty. Window screen was broken. Chair upholstery was torn.

    Friendly staff. Lots of parking. Walking distance to restaurants, cafes, shopping.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    6.0
    Pleasant
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Walls are dirty, no shampoo for Shower, we were 4 in the room and there was only one towel, no safety lock on door and you have to push strong to make sure it closes, didn’t feel safe

    Stayed in January 2025

  • Reviewed: January 8, 2025

    5.0
    Comfortable & centrally located
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    I don't like to give bad reviews. This is just an observation. The sheets and pillows did have small stains in random spots. The wall next to the tv stand had some stains like if someone spilled a drink and it wasn't cleaned. The bathroom was clean for the most part. The bath tiles just looked in random spots as if it had scum. The TV antenna kept cutting off.

    Checking in was not difficult and the front staff was extremely nice & helpful. The property had convenient parking. The room was spacious and comfortable. It had a pool and it looked clean. The beds were comfortable.

    Stayed in January 2025

  • Reviewed: December 8, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi terrible, not even enough to stream a YouTube nor a show/movie

    Stayed in December 2024

  • Reviewed: October 14, 2024

    5.0
    not happy
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    not that many towels a water leak in the bathroom

    the price for only one night

    Stayed in October 2024

  • Reviewed: October 2, 2024

    5.0
    WE WERE SHORT OF FUNDS BUT WE WILL NOT STAY THERE AGAIN
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I asked for a non-smoking room. The room reaked of smoke. And the floors were dirty I COULD NOT GET WI-FI FOR 2 DAYS .The sliding door would not lock. We were on the second floor but my husband used a chair to try to secure the door..

    The people were very friendly and helpful The room had a very comfortable bed

    Stayed in October 2024

  • Reviewed: August 12, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet was not working properly and was leaking. The pool water was not clear.

    N/A

    Stayed in August 2024

  • Reviewed: August 2, 2024

    5.0
    It was ok
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Parking lot and room location at the back where homeless and broke. Down cars were located

    Felt unsafe

    Stayed in July 2024

  • Reviewed: March 18, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated and ended up finding bed bugs. We stayed and didnt complaining because we were tired and sidnt have the energy to complain and go somewhere else

    The employees were great and helpful!

    Stayed in March 2024

  • Reviewed: December 7, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Dirty outside. Bathroom slow drain

    Stayed in November 2023

  • Reviewed: August 30, 2023

    5.0
    The parking was shared with a restaurant next door and elevator took awhile to come up and doors would close quickly on
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Wasn’t as advertised room had a goodwill smell hole in the wall. Light fixtures and plugs not working and no fridge in the room. Parking was limited and no breakfast available like stated

    It was close to the freeway and shopping centers

    Stayed in July 2023

  • Reviewed: August 22, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The facility is too old need to be modified

    Location is good.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    4.0
    You get what you paid for
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a little outdated. From the building to the rooms. Walking into the room it was decent for the money. But the door lock was broken. The fridge was dirty. Towels were dirty as well. Not to mention that the shower curtain was Christmas themed and was very dirty as well. Floors weren’t clean.

    Place was cheap. Looking for a budget stay.

    Stayed in August 2023

  • Reviewed: June 19, 2023

    6.0
    5/10
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    the bed moved and squicked alot also dirty covera , they went inside the room when we werent there, no tv control

    the bed was comfortabl

    Stayed in June 2023

  • Reviewed: June 17, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I don't like the smell. In the room.

    The bed

    Stayed in June 2023

  • Reviewed: February 19, 2023

    6.0
    the stay was okay for one night on my way down south. the room was dated the door only had 1 lock.
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    the bathroom had rust stains and a old shower curtain. there were only 2 towels and the y were small and rough.

    the hotel was behind a gated fence

    Stayed in February 2023

  • Reviewed: November 4, 2022

    5.0
    no car needed, easy acces and to food and down town LA on bus
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the TV channel options are not inclusive or interesting, there needs to be more relatable tv channels, the pool can be better maintained, the hot tub did not get hot

    great for someone who does not have a car and needs to travel to downtown, or wants access to many great food options a short walk away, just right across the street the staff is amazing and accommodating, they were really kind and nice people, the view is amazing the hotel has a very good location.

    Stayed in August 2022

  • Reviewed: October 10, 2022

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Only two power outlets worked in our room TV remote had no batteries

    The staff was great

    Stayed in October 2022

  • Reviewed: September 25, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Stall and the room was super clean. Safe neighborhood. Only no cable tv. And I forgot to request a refrigerator.

    Clean friendly and safe

    Stayed in September 2022

  • Reviewed: September 11, 2022

    5.0
    We will never refer friends or come back again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was tiny, sink was clogged, call the front desk no answer, room was stuffy, online said breakfast but when we do down to breakfast area, it was closed for good. :-(

    Swimming pool

    Stayed in August 2022

  • Reviewed: August 23, 2022

    5.0
    wifi ddnt work and service was awful
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    said balcony with hollywood sign that was a loe

    good location restaurants and stores nearby

    Stayed in August 2022

  • Reviewed: July 7, 2022

    6.0
    Was ok
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn’t have breakfast, Not enough towels Furniture is not properly for a hotel room Also , my question is if people lives there?

    The beds,

    Stayed in July 2022

  • Reviewed: June 16, 2022

    5.0
    i had to switch my room because the first room was not clean I also had to get someone to switch the sheets . I work at
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No Microwave, mini fridge, ice machine or door bolts

    The property is okay the pool was open but there is no breakfast microwave or ice machine

    Stayed in June 2022

Showing 1 - 25

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