236 Shepherd of the Hills Expressway, Branson, MO 65616, United States
#29 of 98 hotels in Branson
Guests' ChoiceBased on 2607 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.7
Value for money
8.5
Free Wifi
8.6
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End of dialog contentReviewed: September 14, 2024
Kramer
United StatesRocking toilet, door lock privacy latch, poor lighting at entrance, lighting in back lot. Breakfast was pretty lame.
Clean and quiet
Stayed in September 2024
Reviewed: September 13, 2024
Teresa
United StatesCan’t think of anything
It was clean, good breakfast, easy to get around, friendly staff, secure, quiet and we liked the back entrance
Stayed in September 2024
Reviewed: September 10, 2024
Robin
United Statesnothing
everything
Stayed in September 2024
Reviewed: September 9, 2024
Emmett
United StatesThe shower was short for my height.
I love the location of the hotel and the staff was great. The room was great.
Stayed in September 2024
Reviewed: September 8, 2024
Karen
United StatesThe back parking lot was rough and could use some work.
Easy to check in and out. Excellent breakfast. Very quiet rooms that were extremely clean.
Stayed in August 2024
Reviewed: September 3, 2024
Timothy
United StatesIf you know your way around Branson using the color coded routes, the location was great - very quiet and easy to access pretty much everything. If you don't know your way around, the hotel is a bit away from everything. Some places nearby to eat, but limited choices and way off the strip. Like I said, if you know how to use the routes - take time to learn these before you get there. They make your vacation a lot easier.
Staff was great. Hotel and room were very clean. Room had an odor to it - not sure if it was from the cleaning products or if the room had been a smoking room in the past. Not offensive - just there, and only in the room, not in the hallways. Dessert on Friday and Saturday night - cherry and peach cobbler and ice cream. Probably would have been nicer a bit earlier. Don't really need to eat dessert that late, but that might be picky. Bed was comfortable.
Stayed in September 2024
Reviewed: September 3, 2024
Becky
United StatesThe front desk check in girl was EXTREMELY rude. She didn’t say hello or welcome in, never made eye contact when she asked for my id and credit card. Made for a horrible first impression. Second, the shower head was wobbly and very low water pressure.
Location and our room was clean and comfortable.
Stayed in September 2024
Reviewed: August 31, 2024
Mindy
United StatesAt breakfast we found hair all over the muffins. Too long await to make waffles.
The queen suite was very spacious. .Free cobbler with ice cream at night. The indoor pool was great.
Stayed in August 2024
Reviewed: August 25, 2024
Kathy
United StatesSoft beds, showerhead extremely low and hard to wash hair. No chair in room except for desk chair.
It was quiet, close to things, easy to get to, lots of breakfast items. The beds were too soft for me and pillows overly thick. Hotel still replacing furniture so must have been recently remodeled.
Stayed in August 2024
Reviewed: August 25, 2024
Tabitha
United StatesThe shower was slanted, which caused me to fall as I was stepping in, so be careful. Also the air conditioning didn't work in our room. It was on as cold as possible and never got got cold.
It was clean and the beds were comfortable. The price was excellent. Loved the cobbler and ice cream that they served from 1000-1100 p.m. The breakfast was pretty good and the staff was very friendly. They didn't rush us even though breakfast was about to close.
Stayed in August 2024
Reviewed: August 23, 2024
Stephen
United StatesThe staff was very friendly. The hotel 🏨 was clean..the breakfast was great 👍
Stayed in August 2024
Reviewed: August 22, 2024
Alyssa
United StatesBreakfast was great compared to other places I have stayed. Pool closes late, loved it. The night we stayed they had ice cream and apple cobbler for free, so yummy. The beds are comfortable. I did enjoy my stay and would stay again.
Stayed in August 2024
Reviewed: August 21, 2024
Jennie
United StatesI took my granddaughter & her friend for a visit with her family and to SDC. The girls loved the indoor pool, the arcade, and getting to listen to another guest play the piano in the lobby/lounge.
Stayed in August 2024
Reviewed: August 21, 2024
Lbowman
United Statesno complaints really
I loved the location. We were able to see the fireworks from our room. The bed was comfy and the breakfast had good options.
Stayed in July 2024
Reviewed: August 20, 2024
Julie
United StatesFurnishings
Furniture was bad shape but overall clean and safe
Stayed in August 2024
Reviewed: August 20, 2024
Taylor
United StatesThe pillows were overstuffed and very firm. Otherwise, it was a great stay!
The breakfast was hot and delicious. The staff were super friendly. The value was great.
Stayed in August 2024
Reviewed: August 20, 2024
Caitlin
United StatesNothing
Great location. Only about 20 min from Big Cedar and not too far from the strip. Bed was very comfortable. Staff was friendly.
Stayed in August 2024
Reviewed: August 19, 2024
Kimberly
United StatesBeds could be a little softer. Breakfast was warm, but not enough for all the guests, and lacked flavor.
Overall, decent place to stay. Good value for the what you paid.
Stayed in July 2024
Reviewed: August 19, 2024
Glennis
United StatesSeveral items needed to be addressed in the suite. The key door lock was not working properly, and we had repeated problems with trying to enter. The bathroom door knob needs replaced. There were a couple of ceiling lights not working in the frontroom area. Several pieces of furniture in our suite, plus in the lobby, could use a good cleaning or be replaced.
Location and comfortable bed. Breakfast was hot and very good. Help was exceptional. We really enjoyed the delicious hot cobbler and ice cream... very nice hospitality touch!
Stayed in August 2024
Reviewed: August 19, 2024
Teressa
United Statesthe out door garden could have been kept up a little more! bushes trimmed, and although i loved the pattern on the carpets in the hallways it was hard to tell wether they were dirty in entry ways or just the way color was lying! Airconditioner didn’t correspond with temp set!
Good breakfast, Junior was always washing windows, vacuuming, helping in anyway possible!
Stayed in August 2024
Reviewed: August 19, 2024
Linda
United StatesWe had no complaints.
We were most pleased with every aspect of this hotel. The cleanliness was exceptional, the comfort of the beds, pillows, very good shower, and the staff made this experience excellent. The breakfast was an added bonus, with a variety of tasty food, and a team that kept everything filled and clean.
Stayed in August 2024
Reviewed: August 19, 2024
Chris
United StatesNothing
Breakfast was very good.
Stayed in August 2024
Reviewed: August 19, 2024
Della
United StatesThat I told them my toilet got clogged and they said they would be down to unclog it but never came. Had to use restroom down the hall. That night and next morning until I checked out
It was nice and very beautiful
Stayed in August 2024
Reviewed: August 16, 2024
Karen
United StatesI had no complaints.
Quiet comfortable rooms. Rooms are large. AC is great. Everything was excellent!
Stayed in August 2024
Reviewed: August 15, 2024
Stephen
United StatesNeed a desk light and an extra chair.
Pool inside and washer & dryer Breakfast was fabulous
Stayed in August 2024
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