The lightening in my room wasn’t great

Great location and good food.

Stayed in April 2025

The only thing that I can say that I didn't like was the parking situation.

Very nice aesthetics. The rooms are very spacious and the bed is very comfortable. The restroom is very nice and good for restroom selfies. Good place to come and vibe for a staycation

Stayed in April 2025

No microwave and fridge didn’t get cold

Stayed in March 2025

The extra fees just to get some food…

It was downtown..

Stayed in March 2025

I don’t like being given a charcuterie board. We also booked the room online right before we went to the desk. Was the board even fresh and how? Because it took us about 5 minutes to check in. Also, only one chair in the room. Husband didn’t have a seat.

Stayed in March 2025

My fridge didn’t work

Stayed in March 2025

No microwave or fridge in rooms

Location, cleanliness

Stayed in February 2025

N/A

Kayle & Marla the front desk woman were superb. The location of the hotel, the room view was great and the parking was excellent. Kayle was exceptionally patient.

Stayed in February 2025

I did not like the on demand room service. I ordered food and was promised that it would arrive by a certain time and it was not delivered at all, with no proper notification. Hotel staff even called the Rosalie restaurant and no one answered. Also, there should be more food options for those who want to order room service. I also did not like that I had to wait serval minutes for shuttle services.

I liked that the property was close to the event I was attending. It was clean and the staff was attentive and accomdating.

Stayed in February 2025

Breakfast is so basic and barely with options

The design, architecture, service and flexibility on checking out

Stayed in February 2025

The bathroom was filthy. There was hair in the shower on the tub, in between the handle to turn the water on, and on the floor.

The location was perfect and close to everything I needed. I felt safe as I traveled by myself.

Stayed in January 2025

Surrounded by taller buildings, no real view.

Downtown!

Stayed in January 2025

N/a

Cleanliness and welcoming staff

Stayed in January 2025

Shower wasn’t working. Shampoo, body wash were empty

Beautiful hotel

Stayed in October 2024

The valet price is a little expensive in my opinion. I didn't like how this hotel does not offer on-site self parking because they don't have any. The price of the valet service will make you want to not drive a car during your stay here. I would uber instead to keep away from the valet fees.

The rooms are very nice and spacious. There were cleaned very well and has a fresh scent when you walk in. I enjoyed the view of our room and the lighting in the bathroom. The beds are comfortable and the sheets were clean. Valet was very quick when it came to requesting your vehicle.

Stayed in October 2024

The cleanliness could’ve been better

Stayed in November 2024

$65 per night to park car at hotel is ridiculous. Given that you are already paying $200 per night for room plus $23 per night destination fee, seems to me parking at hotel would be covered or at the minimum only a one time fee. Would have cost $200 in parking for 3 day stay. You can do better!

Good ambience, upscale feel, lounge and bar area superb.

Stayed in November 2024

They didn’t have a microwave or wouldn’t let u use the one the property had

I Like the location staff very friendly

Stayed in October 2024

Staff entered room w/out approval Microwave took 1hr 30minutes to come to the room Car service miles decreased 😩

*staff *Restaurant *location *car service

Stayed in October 2024

The smell and design

Stayed in October 2024

I was on the 10th floor in a corner room but the Houston heat was unbearable in the room. I woke up opened the blinds and it was horrible. The air was set to 62 mind you but it felt like the air was broken that’s how hot it was.

I liked the location, decor and esthetic was wonderful!

Stayed in August 2024

Valet parking only on-site and that cost extra separate from our pre-paid with booking.com stay (maybe not a concern for everyone, but it was not expected & added quite a bit to our CC after we left, like I said the stay itself was pre-paid through booking.com), 1 shuttle was "1st come 1st served" basis and in high demand so wait time was more than expected and ended prior to the concert we attended so we had to walk back through downtown Houston after 11 pm...maybe look at extending hours for shuttle for events that are known for going past normal shuttle hours. Our room had a large dark spot on the main dresser (fridge drawer) that was suss. There were a few light bulbs in our room that were out also.

Greeted by great curb appeal, Friendly, smiling valet employees, and a beautiful lobby. There was a fully stocked candy bar in the lobby each afternoon, which was a nice surprise. The room was very comfortable. Overall property was very upscale. There was a $20/day destination fee included in our pre-paid amount that the hotel credits towards charges to your room (ie: bar, food, etc), which was a welcomed surprise! I tried some signature drinks and my kids tried different gelato flavors with our daily credits. All good experiences!

Stayed in October 2024

I left photos that we took the night before in the room. We noticed that we left them 30 minutes after we left. We called and were told that housekeeping would call us to schedule shipping. No one called. We called twice more and no one has called us back. For this property, I am very disappointed that the staff did not care enough to call us back. Those pictures were expensive and irreplaceable.

The bar staff were the best!

Stayed in October 2024

Busy area

Location cleanliness

Stayed in August 2024