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  5. Reviews of Cactus Cove Inn and Suites

Reviews of Cactus Cove Inn and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2501 E Interstate Dr #40, Amarillo TX 79104, Amarillo, TX 79104, United States

#46 of 74 hotels in Amarillo

Guests' Choice

Review Score

Based on 790 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.0

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    8.1

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: June 4, 2023

    6.0
    Nice place if you want a one night inexpensive.
    • Leisure trip
    • Group
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs a lot of work

    Convenient location for price

    Stayed in May 2023

  • Reviewed: June 4, 2023

    7.0
    It was good
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The room looked like it needed remodeling, the only thing that bothered me were the gaps in the blinds because I could see the light from outside at night. Also, having someone serve breakfast made it feel school cafeteria-like.

    It looks really fancy when you walk in but then you realize it's being renovated and not so fancy after all. But the room was big and it was interesting that you walked in through the atrium. There was also a nice breakfast selection. I got a personalized note when I arrived but nothing to go along with it.

    Stayed in May 2023

  • Reviewed: June 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Staff in evening

    Breakfast

    Stayed in May 2023

  • Reviewed: May 31, 2023

    7.0
    Comfortable overnight stay with great indoor pool.
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    We got checked into a dirty room. Went back to reception and they switched us to another made up room. No nice dog relief or play area on premises. Needs to walk to neighbour proroperties with dogs. Busy with renovations so bit messy in some places.

    Easy self check in. Great indoor pool and small leisure area for kids to unwind after long drive in car. Clean rooms. Barber inside facility. Good location close to main roads and dining/take out places. Breakfast was ok and consisted of warm and cold options. Kids enjoyed making their own waffles. Staff very friendly.

    Stayed in May 2023

  • Reviewed: May 31, 2023

    7.0
    Not bad for the price. The sign outside shows it as the Western
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Could tell it was older.

    Hot good breakfast. Atrium was starting to look good.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night

    The location of elevators is inconvenient. The decor was dated.

    Location is good. Room was clean.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    8.0
    Good sleep, still remodeling
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The room was in disrepair, but they were in the process of remodeling. The broken elevator was very inconvenient since our room was on that side. Ice machine broken. Lighting in room very dim. Need plugs in better places or need more outlets.

    Convenient location. The breakfast staff was amazing.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    8.0
    fantastic value for overnight
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    LOUD party in pool so I couldn’t swim. room on highway side VERY LOUD

    comfortable good breakfast large room good staff moved us away from traffic

    Stayed in May 2023

  • Reviewed: May 21, 2023

    6.0
    Spacious rooms with a retro look.
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night

    Bathroom ceiling had bug open spot. Didn’t use shower for that reason. Needs a lot of work. Breakfast was not very good.

    The facility has some potential but needs a lot of work. Room was large with sitting area. Quiet rooms.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    8.0
    Perfect for our stay, clean, felt safe 👍
    • Leisure trip
    • Family with young children
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Fruit

    Breakfast could have offered more, but was good

    Stayed in May 2023

  • Reviewed: May 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was remodeled but, not very well done. The tub had a huge repaired chunk that looked terrible. Above the shower head the ceiling had been repaired from a bad leak but, it to was never finished properly. Both repairs looked bad. My husband went to sit on the sofa and the leg wasn't attached properly and went out sideways so we couldn't use the sofa!!

    The pool was big & nice & comfortable temperature for swimming. It's a peaceful area inside with the plants and places to sit. The breakfast was hot and good. I like that they had 2 small water bottles in the fridge. Front desk staff was super nice.It is pet friendly and we travel with our cat and they do not charge for pets!! That's pretty awesome!! Great price on the room too!!

    Stayed in May 2023

  • Reviewed: May 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 2 nights
    • Submitted from a mobile device

    No hangers or drawers to put clothes in. Suggest several hooks and luggage holder.

    Spacious room.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Noise level, disrepair and condition of the facilities could use some improvement. None of the outlets could hold a plug.

    Location, staff and decor was great. Helpful front desk.

    Stayed in May 2023

  • Reviewed: May 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean but could use an update. The bedside table was water stained and scratched up. The door blinds were broken, cut and looked kinda trashy. The carpet was wrinkled. The pillows on the bed weren't much bigger than a throw pillow. The air conditioner was back in a cubby area and needed to be turned really low temp and on high fan to circulate.

    The room was bigger than I was expecting. There's a nice garden/recreation area inside the hotel. The staff was friendly and helpful.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    8.0
    The room was musty smelling but everything else was great
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night

    The breakfast was fantastic. There was someone cooking and serving it. She was so nice

    Stayed in April 2023

  • Reviewed: May 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted from a mobile device

    Self check in

    Stayed in May 2023

  • Reviewed: May 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Parking lot was a little rough.

    Room was spacious and clean. Good breakfast. Good deal for the price

    Stayed in May 2023

  • Reviewed: May 1, 2023

    8.0
    good place to stay, too much noise at night.
    • With a pet
    • Leisure trip
    • Family with young children
    • Basic King
    • Stayed 1 night

    too much noise, kids knocking doors and yelling in the hallway late night, staff didn't say anything to them.

    friendly staff, good location

    Stayed in April 2023

  • Reviewed: April 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Elevators not working, toilet paper half hanging off, bathtub plug not working Bathroom floor was dirty and corners has not been cleaned in a long time. Thankyou card had a rate written on which had a much lower rate. Breakfast served too late for those driving through. Breakfast not ready at the time said.

    Spacious

    Stayed in April 2023

  • Reviewed: April 24, 2023

    8.0
    Good place at a good price; specify the side away from the highway when book.
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night

    We were on the highway side; the noise from the traffic was very disturbing. It is too bad; because the facilities are great. Breakfast was good and offered variety.

    Easy to find. Large suite.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast is included and cook when you order it.

    Stayed in April 2023

  • Reviewed: April 20, 2023

    6.0
    it was ok
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    it is just a refurbished motel that they made a little funky but they definitely need to upgrade the rooms.. they need better beds and pillows.

    the idea is awesome, the pool and bags in the middle were cool.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    The accommodations where top notch!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The women at the front desk during check in and check out was my least favorite person during my 1200 mile road-trip. She was rude to her co-worker, extremely disinterested in us during check in. So, I figured I’d try at check out when I saw she was still there. She again had no interest in us and I gave the hotel and our room a compliment. If she was going to be rude and disinterested at least she could have dressed nicer.

    The bed was very comfortable. It was extremely clean and quite. We where given the bridal suite and the shower was outrageous.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    Great room, office staff needs help
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    When we arrived I didn't feel very welcome. When we got to the room it wouldn't open. Had to go back and they fixed the problem. When we left the elevators were broke so had to carry all my stuff downstairs. When we were doing that the office people just stared us down for like 5 minutes straight. I felt very uneasy being stared at. No smiles or grins. Just a blank stare.

    Inside of hotel looked very clean and relaxing. The beds were super nice and comfy. The shower was hot and amazing.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    7.0
    would love to come back after renovations
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    first room they gave us was not cleaned. could barely open door due to a couch in the way. grossed out

    it’s going to be a really cool place when renovations are complete. cool place to walk in but obviously lots to be done. great location.

    Stayed in April 2023

Showing 151 - 175

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