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  5. Reviews of Cactus Cove Inn and Suites

Reviews of Cactus Cove Inn and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2501 E Interstate Dr #40, Amarillo TX 79104, Amarillo, TX 79104, United States

#46 of 74 hotels in Amarillo

Guests' Choice

Review Score

Based on 790 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.0

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    8.1

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: October 7, 2024

    10
    Such a pleasant stay
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was such a nice place. So quiet and relaxing. Was hoping to end up in that area at night on the way home to stay again. Breakfast was delicious. Loved it!

    Stayed in September 2024

  • Reviewed: September 28, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Room very outdated and nasty

    Bar was very nice and updated my room however was extremely run down and nasty could hear kids screaming in the pool first thing in the morning

    Stayed in September 2024

  • Reviewed: September 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The plants & decor around the pool area had gross dead plants, trash & nasty plastic flowers.

    Great location. Lots of entertainment. Kid friendly. Very nice cocktail bar

    Stayed in September 2024

  • Reviewed: September 21, 2024

    1.0
    Horrible, I ended up leaving to a different hotel.
    • Business trip
    • Solo traveler
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The room I got this time was horrible, the blinds on the door wouldn’t close, literally had to tape them shut, so I could have privacy, there was only half full shampoos, the tv didn’t work, the bed was all springs, it was so bad I just left and went elsewhere, I was really disappointed for 94$

    I love the place every other time has been amazing

    Stayed in September 2024

  • Reviewed: September 20, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were in a warehouse looking place. Continental breakfast sucked! Strange smell lingered in the room . Maybe cleaning supply? It stunk all night! We were there because we have a dog. Limited area to take him out. No grass to speak of!

    Bed was comfy. Dinner at the bar/diner was good but expensive

    Stayed in September 2024

  • Reviewed: September 12, 2024

    5.0
    Mwah
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    "A bit of music from the restaurant" turned out to be music all around. And after 11 pm someone playing with the volume button. Bathroom could do with a fix up. Rooms are noisy, you could litterally hear what next door was talking about.

    Rooms are big, beds are nice.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    2.0
    Sorry but I would never stay here again.
    • Leisure trip
    • Family with young children
    • Basic King
    • Stayed 1 night

    Awful layout and no help with luggage despite lift being out of service. Rooms smelled. Mattress inadequate. Layout (rooms arranged around courtyard space) outdated and noisy. Swimming pool murky.

    Pleasant staff

    Stayed in August 2024

  • Reviewed: September 8, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night

    Old, outdated, smelly, everything needs to be replaced or refurbished, no batteries in smoke detector, dog poop on indoor staircase in the morning, one elevator out of order,

    Stayed in September 2024

  • Reviewed: September 4, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was dirty. The staff wasn't helpful. The hallway was dirty. Some staff was rude.

    The price and the location

    Stayed in September 2024

  • Reviewed: September 2, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 2 nights
    • Submitted from a mobile device

    Let me start with there was no hot water, our TV did not work, the door handle fell off. The out side stairs were broken could not use them. Burgers all over the bathroom wall very dirty did not clean our room the whole time we were there. Elevator did not work then charge just for our breakfast and the breakfast was very disgusting we'll never go back to that place again.

    Nothing about the place.

    Stayed in September 2024

  • Reviewed: August 14, 2024

    10
    Cactus Cove Comfy
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    It says free breakfast. The Continental Breakfast is free. The hot breakfast, eggs, potatoes, sausage, bacon, biscuits.... You pay for it. That should be mentioned.

    Room was nice size. AC worked excellent.

    Stayed in August 2024

  • Reviewed: August 13, 2024

    10
    Great place to stay.
    • Solo traveler
    • Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    The room ceiling did need some work and the toilet felt very small and low to the ground. Having a lamp in between the beds instead of the super bright lights would be nice.

    I liked that it actually had other activities to do besides just swimming.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted from a mobile device

    The pool closed too early.

    The staff was very friendly and helpful. The room was clean. Overall, the atmosphere was great.

    Stayed in July 2024

  • Reviewed: August 12, 2024

    3.0
    This property is a bit like a Monet. From a distance it looks nice; up close it’s a big old mess.
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Poorly maintained and not the cleanest. There were some dangerous steps with iron poles sticking out of the concrete that we thought was quite hazardous. Also, the elevator closest to our room wasn’t working so we had to walk a long way to go to and from the car. Some of the staff were dismissive. It was fine for a night but it’s not a well maintained place.

    The bed was comfortable.

    Stayed in August 2024

  • Reviewed: August 7, 2024

    10
    The staff were friendly and very helpful, the complimentary breakfast was really good. Thank you
    • Leisure trip
    • Group
    • Deluxe Double
    • Stayed 1 night

    I pretty much enjoyed everything at the Cactus Inn

    we really enjoyed the location and the rooms were really nice and clean. The facility has washer and dryer which was a bonus for us.

    Stayed in July 2024

  • Reviewed: August 5, 2024

    1.0
    Spend the extra money to stay elsewhere
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    This is a “newly redone” property. It’s been converted from exterior entry to interior. But they spent the money in all the wrong places. Felt like a place where they had frequently found bodies and painted over the blood. Definitely slept with our clothes on. The only reason we stayed is because we got into town around 3am and the half dozen other hotels we called, we’re all booked up. The pictures are 100% misleading. Also, the indoor pool made it feel like a mold dome.

    Stayed in June 2024

  • Reviewed: August 5, 2024

    3.0
    Not worth your money
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    High prices for poor quality. Facilities were run down and old. Peeling paint, stained carpet etc

    Bed was clean. But that's the bare minimum

    Stayed in August 2024

  • Reviewed: August 4, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    There was a white powder substance left on top of the mini-fridge when we checked into the room from previous occupants. I did not taste it to see what it was... Black mold in tub. Dirt collected in the corners of run-down rooms. Empty soda bottle left on floor from previous occupants. The restaurant/bar next door had the doors open and live band blaring through the halls late at night. The pool area smells like mildew and diarreah. Next door neighbors dog didn't stop barking all night. It's a nice thought, but wouldn't ever stay again. Left completely grossed out and exhausted.

    Decor is nice for the most part. The kids enjoyed the swings, turf, mini golf.

    Stayed in August 2024

  • Reviewed: August 1, 2024

    9.0
    A must see!
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Our room would not lock from the outside🤷 Renovations in progress

    Steak house on location, Keyless entry, impressive interior, pickleball court, putting green, gigantic corn hole, Continental breakfast with optional pay for hot chef made breakfast, room entrances open into the interior court yard, inside pool within the main interior courtyard, gift shop 👍

    Stayed in July 2024

  • Reviewed: July 31, 2024

    5.0
    Not again
    • Solo traveler
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Smell in bedroom

    Mini golf pool

    Stayed in July 2024

  • Reviewed: July 27, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Room was on second floor and elevator was out of order

    Easy access to highway and pet friendly

    Stayed in July 2024

  • Reviewed: July 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The ac doesn’t get very cool.

    Everything! It was beautiful and unique and the staff was phenomenal.

    Stayed in July 2024

  • Reviewed: July 24, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night

    The room carried the strong scent of cigarette smoke, which was concerning as we were accompanied by an infant and a young child. Despite our request for an additional mattress to accommodate our baby, it was unfortunately declined

    Stayed in July 2024

  • Reviewed: July 24, 2024

    5.0
    Great potential but wouldn’t stay again anytime soon
    • Leisure trip
    • Family with young children
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    Room has moldy, musty smell because you can visibly see mold on the ceiling. Pool steps and deck were slippery. Rooms were not as advertised. One elevator not working leaving only one. Tv did not work and internet was lagging

    Property has a lot of potential but just isn’t there yet. The rooms look nothing like how they are advertised. Nice amenities like pool and mini golf and I liked everything was inside and very open. But pool need renovating

    Stayed in July 2024

  • Reviewed: July 23, 2024

    3.0
    A cheap stay in a mediocre hotel.
    • Leisure trip
    • Couple
    • Basic King
    • Stayed 1 night
    • Submitted from a mobile device

    The property is undergoing renovations that appear to have stagnated. The room was dingy and dank, fairly clean but very grimy. The bed and pillows were uncomfortable, fridge not working, bed lamps had shorts in them and the door was flimsy.

    Staff was very nice!

    Stayed in July 2024

Showing 226 - 250

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