we were not told we had to ask for housekeeping after our first night. so we were disappointed when we came back to the hotel late for 2nd night to find the room had not been made up.

newness, room was nice with balcony, lounge and bar were attractive and comfortable- great views of the harbor.

Stayed in November 2022

Can’t think of anything

Loved the location. Right in the water. Loved the view from the 12 th floor.

Stayed in November 2022

There was literally nothing wrong with this hotel stay, location, parking, food. Everything was wonderful!

The restaurant was top notch! Everything there was delicious!!!

Stayed in October 2022

No microwave in room...

Microwave in room; Better hallway decor; and, Rubber Shower Mat. Everything else was perfect and I look forward to coming back.

Stayed in September 2022

Construction noise wasn't great, but that's about it

The hotel is very clean and modern, very pretty views

Stayed in August 2022

Parking in attached under ground lot has variable pricing which was odd. On Friday night, we were quoted $100 for 24 hours (prior nights had been $30). We moved to another spot on the street, paid for 8 hours ($35) and paid again in AM at lower rate. No daily maid service but asked for towels and coffee supplies in 2nd day that weren’t refreshed but they came when we asked again. Front desk gave us a discount at checkout for the inconvenience.

Very clean and nice. Bar and restaurant right on the water with great sunset views. Bar drinks and food excellent.

Stayed in August 2022

I hate the fact that I paid for the Harbor view n most of my view was construction working…distracting me from enjoy the view that was very disappointing.

I like the location and I also like the feng shui of the property.

Stayed in July 2022

Only one complaint, I asked for a additional blanket but never received one.

Facilities visually pleasing.. The view was outstanding.

Stayed in July 2022

The sheets had some stains and pillow cases were obviously not changed. The bed was not comfortable at all.

It was ultra modern and very well appointed. I loved the room decor and woods floors were beautiful. The view was amazing! And the on-site restaurant was beyond enjoyable and delicious!!

Stayed in July 2022

Parking was a bit tricky ar first

The hotel and the room were very nice. I had a great view of the Baltimore Harbor which looks like it wont be there long since they're erecting a building just next door. Unfortunate.

Stayed in June 2022

That the stay was too short!

From the valet, to the receptionist, to the restaurant Staff the customer service was incredible. I would like to especially thank Barry (valet) for his willingness to go above an beyond. I wish I could remember the receptionist name that checked us in...short hair, American American...she made the check in process smooth and stress free, while providing exceptional customer service. Made us feel so welcomed.

Stayed in June 2022

One elevator was not working, so it took a long time to get to go between floors

Location was great and facility was new

Stayed in April 2022

property was clean

staff was friendly and inviting

Stayed in June 2022

Kitchen at night closed too soon.

Good, service a little slow for not being crowded.

Stayed in April 2022

Nothing I didn't like.

Modern, fresh and well designed room, outsfanding views of the Harbor. An excellent hotel restaurant, Cindy Lou's Fish House, on site with waterfront dining. Fun, pristine new neighborhood to explore, scooters and bikes to rent on bike rack outside. Short, scenic walk to Inner Harbor. My new favorite hotel in Baltimore.

Stayed in May 2022

Difficulty getting to hotel due to a street fair

View from our room

Stayed in May 2022

Shower was disappointing. No water pressure and rain cloud head exacerbated the weak pressure.

Loved the common areas and the layout of the room. Bed was comfortble.

Stayed in April 2022

friendly staff great location

Stayed in April 2022

Electronics especially the light switches and TV were challenging.

Stayed in April 2022

Staff could have been a little friendlier. Spent $60 on room service for dinner and couldn’t get the food made right. Delivered cold. The pictures on the website that were a visual for our particular room did not match what our room/ view were supposed to be. Found this hotel on the fly for a date night with my husband and the best thing we can speak on is the breakfast from the restaurant.

The breakfast served from the resturant inside the hotel was AMAZING.

Stayed in March 2025

Staff communication sometimes came across as rude. I asked for an early breakfast and a specific reservation slot together with my reservation, booking.com correlated with the property to confirm if the accommodations were going to be possible. I got an email confirming the accomodation for the reservation slot (which when I think about, was not an accommodation request but a regular part of the booking process) and conveniently did not respond to my request for an early breakfast. When I asked the following morning about this, they simply said it was a miscommunication from booking.com and did not even address that booking.com had sent both requests to them and they ignored one. The staff was quite rude and passive as well. Anyways, maybe it’s just me

The place was good, rooms were smaller than is depicted by photos

Stayed in February 2025

No soda machine, couldn't find any drink at 1:00 2:00 in the morning no Continental breakfast no valley after 11:00

The veiw

Stayed in October 2024

2nd time at this location- first time was really great overall. Only 1 issue with no housekeeping service and had to ask twice for it. This time was awful from the start- the moment the staff started interacting it was just obvious it was not going to be a good stay. While the location and views are great, I would think twice before staying again until they step up their customer service. Plenty of other options in Baltimore to stay at for the same or less cost.

location is nice for walking to local areas. their restaurant was good overall for the easy access and portions along with great river views. the rooms are good size and the option to have filtered water by the ice machines saved on buying water.

Stayed in September 2024

Lights in our room wouldn’t work / couldn’t dim lights and had to cut all lights off need rewiring or something done

Staff was nice , the valet super responsive

Stayed in August 2024