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  5. Reviews of Canopy By Hilton Ithaca Downtown

Reviews of Canopy By Hilton Ithaca Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

324 East State Street, Ithaca, NY 14850, United States

#6 of 25 hotels in Ithaca

Guests' Choice

Review Score

Based on 281 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2025

    10
    Perfect hotel with convenient location in downtown Ithaca.
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds - Hearing Access
    • Stayed 4 nights
    • Submitted from a mobile device

    The Canopy is the perfect hotel for our visits to Ithaca. The lobby/restaurant area is warm and inviting, the staff is exceptional, always friendly and helpful, and the rooms are very comfortable and immaculate. We look forward to our next stay!

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Beautiful and comfortable! Will definitely return.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Would be nice to have a light breakfast included, although free coffee, tea was a nice touch.

    Well appointed and designed room. Good food.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    8.0
    Practical
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Parking, slow breakfast serving and no bathroom kit(i.e. cotton tips)

    Clean, new and modern

    Stayed in March 2025

  • Reviewed: February 21, 2025

    10
    Comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    Room was comfortable / decorated simply but tasteful & modern . Location is great , walking distance to restaurants & shops .

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Good for visiting Cornell
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was good for a city hotel but there was no coffee maker in the room and no coffee or tea in the lobby.

    Great location

    Stayed in February 2025

  • Reviewed: February 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Shower took a while to get to the right temperature

    Stayed in February 2025

  • Reviewed: January 31, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night

    Well located and appointed. The place is a comfortable stay a short ride from Cornell campus and near to nice array of good restaurants.

    Stayed in January 2025

  • Reviewed: January 20, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    No onsite parking available.

    Great location.

    Stayed in January 2025

  • Reviewed: January 16, 2025

    10
    efficient, frindly
    • Leisure trip
    • Group
    • King Room - Hearing Access
    • Stayed 3 nights

    all ok

    Clean, good, friendly helpful staff….

    Stayed in January 2025

  • Reviewed: January 10, 2025

    10
    Great experience
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    Staff is super welcoming and helpful. Very tasty breakfast included, capped to $25 and you pay for any excess after that. Nice and handy gym at the ground floor kept me active during my stay. Location is great, right downtown close to shops and restaurants. Parking is a block away and prices are reasonable, $10 per day.

    Stayed in January 2025

  • Reviewed: December 3, 2024

    10
    Would be happy to recommend to others
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Location is great!

    Well kept and obvious attention to detail!

    Stayed in December 2024

  • Reviewed: November 16, 2024

    9.0
    It was enjoyable & comfortable & well stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bartender was a little snooty

    Decor, lobby, location

    Stayed in November 2024

  • Reviewed: November 5, 2024

    10
    Perfect spot in Ithaca and would recommend
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t think of anything

    Location, staff, aesthetics, bed comfort, cleanliness, good size room, safety measures taken, ie, must use card to access elevators

    Stayed in November 2024

  • Reviewed: October 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    No parking discount

    Stayed in October 2024

  • Reviewed: October 29, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Easy access to downtown

    Downtown in Ithaca Commons. Super convenient .

    Stayed in October 2024

  • Reviewed: October 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Only drawback was the cost

    Perfect location right off Ithaca Comms with one of shops, restaurants etc nearby. Parking on street or in nearby garage was easy. The hotel was modern, clean and beds were very comfortable!

    Stayed in October 2024

  • Reviewed: October 8, 2024

    8.0
    great location nicely designed friendly staff
    • Family with young children
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    expensive

    location

    Stayed in August 2024

  • Reviewed: October 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise of the construction begins before 8am

    Stayed in October 2024

  • Reviewed: October 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    No on-site parking

    Average

    Stayed in September 2024

  • Reviewed: September 30, 2024

    9.0
    Great location in town. We were very satisfied with our choice of hotels.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night

    The room was small for two adults and two 17 year olds. The attempt to create a 'dressing area' by dividing the room with a barn-style door fell a little flat for us. We would have preferred a larger sleeping area than the large amount of space set aside for luggage but that's a matter of preference. We were only there one night, but it felt a little cramped. As others say about remote parking, it was a minor inconvenience in that we couldn't easily dash to the car to grab a jacket or a couple of forgotten items. Parking was $10 a night, which is pretty reasonable but I somehow thought it was included with the room.

    Generally clean, modern, attentive staff (smudged drinking glasses were immediately replaced when we asked for replacements). The lobby is attractive. We stayed on a weeknight, so the rate was reasonable.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    9.0
    Absolutely good
    • Business trip
    • Solo traveler
    • King Studio Suite with View
    • Stayed 1 night
    • Submitted from a mobile device

    All things

    Stayed in September 2024

  • Reviewed: September 15, 2024

    9.0
    We really liked the vibe in the decor and ambience of the reception/bar/dining/ socializing space. M
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking is not great; navigating all the one way streets made it hard to get to hotel entrance - better directions on website would help, with graphics. The shower temperature was uneven, got colder or hotter after finding the desired temp - happened every time for both of us.

    Breakfast was very good, prompt service. The friendly and helpful staff really impressed us.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    10
    Pleasant.
    • Business trip
    • Solo traveler
    • King Room - Mobility and Hearing Access
    • Stayed 5 nights
    • Submitted from a mobile device

    No laundry room.

    They have shuttle buses to the campus and the airport.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    9.0
    Nice, modern hotel in the heart of Ithaca
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Our only complaint was that there was live outdoor music one night at a neighboring establishment. Thankfully it wasn't a super late night but it was still disruptive.

    This was a well appointed hotel in downtown Ithaca. The rooms were comfortable and modern with a smart layout. There was some locally themed wall decor which was a nice touch as was the large throw rug on the floor (rather than standard printed wall to wall). The staff was friendly & helpful. We also liked the snacks/beverages available for purchase at the front desk (including beer & half bottles of wine) rather than an overpriced in room mini bar. Ithaca Commons is a short walk and there is a CollegeTown Bagel shop across the street. Cornell & Ithaca Colleges are a short drive away as are a multitude of walking.hiking trails.

    Stayed in September 2024

Showing 1 - 25

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