Nothing.

I loved the facility, the staff, and overall experience. Jayne and Paula at the front desk were awesome too!

Stayed in April 2025

Loved it start to finish

Stayed in April 2025

Being so new, our room smelled of paint / materials

Another great job by Margaritaville! They do such a nice job retrofitting and making a gimmick tasteful.

Stayed in March 2025

Nothing

Everything

Stayed in March 2025

The resort fee is after u see the reservation amount and its 33 percent or 50 bucks - changed the value

Layout is nice

Stayed in March 2025

There was a really awkward rude employee at the gift shop who told me I probably couldn’t afford the shirt and then very awkwardly followed me around.

Clean fun beautiful!

Stayed in February 2025

Nothin

All very nice, breakfast area so open & inviting, food bar excellent & staff wonderful. Will definitely go back again, renovations so good!

Stayed in February 2025

We really felt like we were at a tropical resort! Such a fun vibe! We loved the Landshark Bar & Grill, Arcade and the different events hosted in the ballrooms. The rooms are beautiful with such attention to detail. The hallways can be a bit noisy, but we found the rooms were very sound proof. We are looking forward to a return visit!

Stayed in February 2025

Everything was well put together

Absolutely astonishing! First time I came and really thought it was beautiful. Can’t wait to come in the summer!

Stayed in February 2025

The other guests were absolutely awful! I have never been more upset by how people treated hotel staff in my life. Hospitality is one of the hardest jobs to work in. The woman who ran the front desk did not skip a beat when rude, self-centered guests bursted out in outrage over a towel. Swearing , skipped the check in line, snapped her fingers. It was awful. Being a fellow guest myself I was truly embarrassed at how the staff was treated . The woman at the front desk never even blinked an eye she continued with not only a smile but a true love her job. I will stay again. The staff was that nice. But some of the guests. I'd rather never have to see again.

Location fabulous. Staff was fabulous.

Stayed in February 2025

The shower could have been better

Everything

Stayed in February 2025

How the staff was at it

Very nice and clean

Stayed in January 2025

Restuarant had extremely slow service

Swimming area was great for kids.

Stayed in December 2024

I didn’t like the fact they have only one restaurant for the resort, the place is too big and too busy for only one restaurant, they need to add more, maybe a steakhouse will be perfect for the place.

I like everything the staffs was a A+ the cleaning was perfect.

Stayed in February 2025

Maybe you could have some heat in the hallway.

The front desk staff was excellent , the bar staff, and open mic was great.

Stayed in January 2025

They no longer include the waterpark with all bookings. Be aware of that! We were used to the cape codder where the water park was always included.

The renovation is amazing! The staff was still working out a few kinks which is to be expected.

Stayed in November 2024

Not keeping the floor dry or have a fan going so don’t fall on the wet floors.

I like the toiletries in the bathroom, like that had a heater(warmer) running in the hallway to go to and from the rooms. I also like how Ms. Sophia, was so helpful for my family and friends. I felt as though she went above and beyond. The water was in the room free of charge. They not only had coffee but hot chocolate as well.

Stayed in January 2025

Nothing. Everything was great

The water park was amazing. And the cleanliness was spot on.

Stayed in January 2025

Toddler area of water park was closed off and we had a 2 year old with us. Hot tub was closed while we were there

Clean, great decour

Stayed in December 2024

N/A

Everything was amazing

Stayed in November 2024

The outside doors were unlocked so anyone could access where the guest rooms are. The beds and pillows are not comfortable. The coffee maker didn't brew hot coffee.

It's a beautiful new Hotel. The water park and arcade are a kids, and some adults, paradise . The rooms are nice . I loved the bathroom.

Stayed in November 2024

That half of the rides closed at the water park

Rooms grounds and arcade

Stayed in November 2024

The Easter egg hunt was a mess and my son really was so disappointed. A staff member told my son last night to check his door cause there will be a surprise. No surprise as that was only for certain people. Then the Easter egg hunt got ruined for him cause the younger group that went first took all the other kids eggs even though they were seperated areas! No parent even thought to stop them either and then my son was sad again! Not a good Easter for him and I tried to make up for it . They need to be more organized and have staff there if your going to have a scheduled event

The nice new rooms and courtyard area

Stayed in April 2025

The water park was dirty. A few of the drains in the walkway were cracked with big holes, a little kids foot can easily get stuck in one. We also had ants in our room. When I booked this trip I was under the impression the water park is included. It was not. I don’t think I will return in the future.

The rooms were done over nicely

Stayed in April 2025