Nothing I can think of.

Location was good. Did not have breakfast.

Stayed in March 2025

I wish staff gave more information about the amenities and location of them on site when we arrived. The mezzanine sitting area and water stations were awesome, but we found them by accident.

The property was very clean and the rooms were set up great. The staff were attentive when you needed something. The tub and standing shower in the Beth room were the best! Also, it was in a central location for our needs making it perfect.

Stayed in March 2025

Rooms could have a little upgrade in terms of furniture, can make it more cozy, did not like the finishing of the ceiling of the room , bathroom not so good , smell is ok but not wonderful, could be a great hotel and it is a very good hotel, the facilities and size of rooms and sytle is ok, but needs better furniture or finishing , closet very small and looks cheap

Location, check in /out fast / lobby / big rooms / high ceiling / the idea of a hotel that feels like a house

Stayed in February 2025

Check in is a bit too late (16:00), no sauna.

Shower pressure is very good, the hotel is well designed and feels "warm", location is fantastic.

Stayed in March 2025

Not much

Comfort, location

Stayed in March 2025

They accidentally forgot we had booked a room clean one day, but Keith was great and swapped our towels out for us straight away and scheduled it in for us the following day. Otherwise everything was perfect

A fantastic hotel in a fantastic location! We stayed for 16 nights and it was extremely comfortable. Walking distance to subways and central park, and so much to do and see around it. The rooms were clean and the coffee machine was a great touch. The shower had the most amazing pressure and puts our home shower to shame. Extremely large room for the middle of Manhattan.

Stayed in March 2025

Check in invasive; door code had to be re-entered multiple times. Staff very polite.

Stayed in January 2025

Room access is by code and the number pad is hard to see and too low- you practically have to get on your knees to access your room. There is NO phone at the hotel. This became a huge problem when I got to the airport and thought I had left my purse at the hotel. There was no way to call them!!! I had to call the restaurant next door and have them go over and check at the hotel for me.

The location is excellent for walking to shows, restaurants and shopping. The hotel has a sophisticated stylish simplicity. The showers are amazing. The mezzanine is quiet and softly lit- a great place for quiet conversation or relaxation. Rooms have everything you need with extra supplies in a cabinet on the mezzanine. Staff is very helpful- they tracked down a lost purse for me once I was able to get hold of them (see below)

Stayed in February 2025

There was no soundproofing at all. It seemed like there was a huge party in the next room, and I couldn’t sleep at all.

Location friendly staff

Stayed in February 2025

Location and room

Stayed in January 2025

Coffee to buy on site

The room, the shower and comfort

Stayed in January 2025

Beds are quite hard, getting info to access the room is a pain

Great location, good price, good size rooms, nice mezzanine sitting area

Stayed in January 2025

Room bathroom was adjacent to the desk which was adjacent to bed. Tight for tall guy

Nice building on quiet midtown street. Beautiful mezzanine library like space for eating breakfast or hanging out. Also nice Italian lunch / dinner adjacent and breakfast nearby

Stayed in January 2025

There was some construction noise but I believe it is almost over. It would not have been a big deal except we were on west coast time so 8am felt much earlier for us. If you plan to be out and busy during the day it really is not an issue.

Super convenient location in mid-town. Room was comfortable and lobby and common areas were very nice. Staff was very friendly and accommodating. Overall a great stay and I would definitely stay again!

Stayed in November 2024

Front desk, need to speak spanish

I liked everything!

Stayed in December 2024

Nothing!

Staff very kind, especially tonight November 22 Lounge is extremely comfortable

Stayed in November 2024

Safes not working.

Location and well appointed room. Rain head shower was fantastic

Stayed in November 2024

Rooms start looking a bit worn

Great location, decent value for money

Stayed in October 2024

Double bed not a queen, pillows uncomfortable, construction work outside window

On trend

Stayed in October 2024

check in was delayed even though I arrive early and let them know.

Stayed in September 2024

There is a building construction behind the hotel, so it was noisy at early morning

Best location, near to central park, restaurants....

Stayed in August 2024

Location and design.

Stayed in August 2024

Right next to the room on the side of our window was a huge construction work. Since it is not the hotels fault, I still think that we had a great stay. They did not work on weekends, it only started to be loud during the week after 7am, which was bothering. Also, another critique would be the very loud and noisy AC in the room and windy, without the possibility to set the fan speed.

I like the concept of Sonder, where you can pick up the things you need for your room (soap, coffee, shower cap etc.) in the lounge and you can always refill your water bottle for free. Also, entering the room with the Sonder app went seamless. Good concept and nice hotel on the Fifth Avenue, very near to the central park. Also, the staff was very kind and always helpful. The rooms were very nice and we felt very comfortable in the amenities.

Stayed in August 2024

I should have been told that there was a building next door being demolished. Minimally, offered or moved to a quiet side given my six-day stay.

Location and comfortable rooms

Stayed in July 2024