Weekend tour at UVA. Excellent hotel with lovely lobby and conservatory bar/restaurant. Highly recommend!

Stayed in April 2025

Loved the staff at the bar and hotel! Comfy stay

Stayed in February 2025

Everything about this hotel is great! Clean, quiet and comfortable rooms. Location is perfect to restaurants and entertainment. Free parking! Staff is great!

Stayed in March 2025

no maid service

great location generally great staff atrium space/bar hugh improvement

Stayed in March 2025

The staff were not as welcoming and engaging as I expected. The person who checked us in did not think to tell me about the fitness center or restaurant (I had to ask), after I asked about the fitness center he told me that the fitness center had limited daily hours of operation but in truth as I discovered it is open 24 hours/day. The hotel could improve on their attention to detail and quality control. When we got to our room we discovered that one of the water glasses in our room was cracked and chipped, and the safe in our room was not working (would not lock). Finally, we wanted to have three wine glasses for our room and when we asked to go to the restaurant to get them we were told that someone had to bring them to our room. 30 minutes later, after we called twice to ask about them, they still had not arrived so we went to the restaurant to get them. Some time later someone from the hotel showed up with them. While these issues are not deal breakers, they do reflect upon the level attention to detail and customer care that I would expect to be at a higher standard with Omni.

Location was perfect, right at the end of the pedestrian shopping and restaurant area. Also, beautiful atrium - plenty of trees, stylish and comfortable seating, very welcoming. Comfortable beds and no noise issues noted during our stay.

Stayed in March 2025

The hotel is a half mile from the Amtrak station, and, on the return, some of that was uphill, so the walk was longer than I realized it would be.

The breakfast was excellent, and the location, right beside the downtown mall, makes for very easy walking to five bookstores and a 1960s drugstore soda fountain (Timberlakes) that serves a great chocolate egg cream.

Stayed in February 2025

The breakfast at the hotel restaurant was very good. I appreciated the drink coupons and used them for morning coffee at the bar. The staff was great! Location is great. I could walk to restaurants and shops.

Stayed in February 2025

Really, nothing to add here - it was a great experience all around.

Location was perfect, and the atrium and lobby were lovely places to meet up with people, wait, etc.

Stayed in January 2025

Was not told about the pet fee up front. Did not see it when I booked on line and was not told about it when I checked in. Management was very understanding though and waived the fee this time. Thank you.

Love the location. The lobby is very attractive and nice that it has a bar. Nice seating outside for when it's warmer.

Stayed in January 2025

Staff is phenomenal. Facilities are clean and top tier. Beautifully designed. Exceptional space. We love it.

Stayed in January 2025

There was nothing we didn't love about the hotel.

This hotel was one of the most beautiful in which we have stayed in a downtown setting. We were excited to get back to the hotel just to soak up some of the beauty and comfort.

Stayed in December 2024

Not Applicable

Sauna/Hot tub pool! Loved the location.

Stayed in January 2025

I can't think of anything that could have been better.

The veggie burgers are exceptional. The whole place is great. I highly recommend the Omni.

Stayed in December 2024

Price was a little steep.

Beautiful hotel and an awesome location. The staff was very helpful!

Stayed in December 2024

Homeless

Location

Stayed in December 2024

Could have had more Ala cart options

Food was good

Stayed in December 2024

No Complementary coffee in lobby

Staff was wonderful …super nice and personable

Stayed in December 2024

Nothing to add - this hotel had all of the amenities needed.

High value for the rates paid.

Stayed in November 2024

The price is a bit steep but we did visit during mid October (a popular time to visit Charlottesville). The housekeeping could be improved. We booked the hotel for 4 adults (2 Queen beds) but there was only 3 bath towels. We called the front desk and they brought the extra towels up right away. But the funny thing is they gave us 3 extra towels (does this mean the towels only come in set of 3 for a 2 Queen bed room? lol). Another thing is that we didn't receive any complimentary water bottle in our room. We didn't notice that until the next day of checking out since we have our own water bottles.

The location is excellent. It is right on the downtown alley with so many shops and restaurants so we didn't have to drive anywhere else. The hotel does have a hot tub and sauna that were amazing but for some reasons aren't listed on Booking.com or the hotel's website, which was unfortunate since the hot tub is definitely a selling point to me. The hotel was renovated recently and their lobby/bar and restaurant space is beautiful and we loved sitting there enjoying the view and people watching

Stayed in October 2024

It wasn’t a dealbreaker but I prefer a bathtub.

The staff were competent and pleasant, helpful and observant.

Stayed in October 2024

No complaints.

They were very accommodating when we had a schedule change, and when we got there, the staff were lovely and the place was beautiful. I was impressed by the quality of the craftsmanship in the rooms, which showed they really take care to provide a beautiful functional space.

Stayed in October 2024

Housekeeping didn’t come regularly

Location, food snd drinks.

Stayed in October 2024

Would have like some informal food options

The location and the hotel was very nice,, beautiful decor, comfortable rooms

Stayed in October 2024

Nice hotel, love the atrium. Staff were very nice. Location was right off of main street which, if you like food, is a huge bonus.

Stayed in October 2024