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Reviews of citizenM Austin Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

617 Colorado Street, Austin, TX 78701, United States

#44 of 219 hotels in Austin

Guests' Choice

Review Score

Based on 931 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.5

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast cost is a bit expensive ($22 per day), but pretty worth it for the selection of food, plus it includes a speciality coffee drink.

    This was an awesome hotel in a prime location! The rooms are small but cozy and have everything you need. The vibe of the hotel was great, there is a lively downstairs hangout area and bar, with lots of comfortable seating areas. Breakfast and coffee were great!

    Stayed in April 2025

  • Reviewed: April 12, 2025

    9.0
    Would stay again, however only with the closest friend
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Overall, I really liked this hotel. I shared the room with a close friend. Yes, the room is small, but comfortable. My one gripe is that the bathroom is about ten feet from the bed, and there's no fan or other white noise. Hope you don't mind your roommate becoming well acquainted with your bowel movements! Otherwise, the room was clean and comfortable. We were super excited to change the color of the shower light whenever one of us showered. We loved going up the rooftop pool, especially since we haven't seen much sun yet this year in Michigan. The rooftop bar wasn't open when we got up there, so we called the front desk, and they sent someone up to open the bar. We appreciated their flexibility and willingness to open up the bar for us (and the other pool goers).

    Stayed in April 2025

  • Reviewed: April 10, 2025

    9.0
    Great for a short city break.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room didn’t have much space for luggage. The iPad controls were not the easiest to navigate. Room position was noisy. No tea/coffee making facilities in room.

    Rooms were well designed and had everything you needed but in space saving ways. Very clean bed was great size and very comfortable. Free water dispenser at bar was very nice and with different options of water.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    10
    Cozy and clean
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved this place. Clean. Easy check in and check out. Cozy and perfect for one person. Enough room for two. Would definitely recommend and come back.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    9.0
    Was a great stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator 30 before checkout was at least a 10-15 min wait

    Stayed in April 2025

  • Reviewed: April 7, 2025

    9.0
    Convenient location at downtown
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The gym could use some improvements, particularly by adding a few barbells and an additional bench. Unfortunately, during one night, the air conditioning was out of order, which made it tough for me to get any sleep. Additionally, the windows lack proper acoustic insulation, allowing street noise to seep in and disturb the peace.

    Modern and clean room, friendly staff and perfect location at downtown

    Stayed in April 2025

  • Reviewed: April 7, 2025

    10
    Exceptional
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Customer service was excellent.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    A MUST STAY for solo or couples.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing place to stay! I loved every bit of my stay from the location being walking distance to so many restaurants and places to drink (if that's your thing). I was a solo traveler, and the room was perfect for me, and even if I had another person. Note - the property has XL King beds ONLY, so there are no two beds. Love that housekeeping was optional and wouldn't be coming by my room every morning, so I got to sleep in. Check-in was a cool process on the second floor. The atmosphere was hip and trendy, yet perfect for all ages. The staff was so kind and helpful through my entire check-in process as well as check out. I stopped by the bar for a soda and water, but the drinks looked amazing! I absolutely looved that I could control everything in my room from the IPad located next to my bed. The storage area is plenty of space located under the bed in drawers. What a great idea to save space. The shower was a cool experience as well. Parking: they don't have valet or onsite parking, but I used the parking garage next to the building at $30 for the entire day, which is worth it so that your car stays sheltered and out of the street or in a dark alley somewhere. Overall, I loved my stay and will definitely come back.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    I would never want to stay anywhere else. The bar is high!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's in a great location. We walked everywhere we went and didn't have to get in the car to get to where we wanted to.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Don’t love downtown location

    Cool mod hotel great room though small perfectly designed so size was fine. Worth the fab layout and soundproof. Great design.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    10
    Amazing place to spend time at will be back again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I loved the pool it was so spacious. The room was small but that was fine for just me and my love .

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Great choice for Austin
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    No coffee making in the room. The pillows were too soft and squidgy and gave no support to my neck and shoulders. Felt the bar prices were pretty high. $13.50 for a very small glass of white wine.

    Perfect location. Very central. Very modern and hi tech. Nice pool on the rooftop. Helpful staff. The price paid for the hotel was very good for Austin.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Loved it
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I did request a sheet change because I accidentally stained the sheets with period Blood. And no one ever came

    I loved it, the staff were amazing. The bar being open after hours is so convenient. The rooms were so cozy

    Stayed in March 2025

  • Reviewed: March 29, 2025

    10
    My stay was so amazing! I met some amazing people, they were extremely welcoming. I enjoyed myself so much I can’t stop
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t anything I didn’t like.

    I loved the aesthetics, the warm welcoming feeling, the room was unique in its own way, it was so beautiful!

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 6 nights

    The rooms are very small (although well-structured)

    Amazing location, super-friendly staff, great Cantine, the bed was unbelievably comfortable.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    10
    So fun and comfortable, I will definitely stay here again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside was no direct connection to the public parking garage right beside the hotel.

    The location was perfect, the decoration in the main areas was stunning, and the room was so comfortable and well designed.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    10
    Great location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    A discounted rate for parking.

    room layout and amenities.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    Overall I will say it’s very adult friendly if your don’t like space between you and your spouse lol
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms was very small And they should tell People That the rooms are Tiny Tim size and never take are kids it’s not kid friendly

    It was very nice

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    Didn’t expect much for the price but wound up being extremely impressed
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Bed was so comfortable and the staff were extremely friendly and attentive

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    As expected
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking validation is something you guys need to look into. At least a discount of some sort.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    A convenient, modern and cool place to lay your head.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 9 nights
    • Submitted from a mobile device

    The rooms are cool but compact.

    Great central location and nice vibes

    Stayed in March 2025

  • Reviewed: March 19, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved everything. Nice people, fresh, clean. A rooftop pool! And gym!

    Stayed in March 2025

  • Reviewed: March 18, 2025

    8.0
    Everything was perfect just the parking was the downside of the trip
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to find parking and ended up paying a lot in total of close to 200 or 250 in parking in public parking. Only downside wish they provided parking for hotel guest

    Loved the environment very relaxing after a long day of activities, loved the bar after a concert wanted some food and gladly it was still open. Loved the blackout curtains and sleep mode with relaxing music.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    Good value and comfortable
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn’t find anything I didn’t like.

    Location and it was clean and modern.

    Stayed in January 2025

Showing 1 - 25

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