Perfect location, across the street from Bayside, great stay, Thank you!

Stayed in March 2025

The weird soft toy on the bed - not sure how hygienic it is? Having to climb over partner to get out of bed - but we knew that was the deal

2nd time we’ve stayed. Knew to expect small room but Comfy bed and pillows, great location and roof terrace suit us.

Stayed in March 2025

States here 1 night post-cruise. It’s a short distance from the cruise terminal so the taxi driver had an attitude about that. Otherwise, it’s a great place to stay. I could see the water from my room and watched ships leaving. The hotel just looks fun and I loved the decor. It’s not bland and beige. Since it was early, the staff locked my bags away and it was easy to walk to a nearby hotel for my day tour. Check in & out is electronic and it was easy to make a key card. But it shouldn’t just be electronic. I didn’t like that on checkout, there were 2 staff members there and instead of checking me out they just pointed at the screens. And then they just stood there on the other side. If it isn’t busy, there should be more “human” interaction. The room was good for a solo traveler - I felt there was enough room and enough storage. The bed takes up a good amount and was comfortable. The shower is frosted glass. There’s a small fridge and safe, both hidden away. There’s TV & internet worked well, and the lights were fun to play with. I’d prefer the air conditioner or room temp had an actual number. I think it took a while to cool down but I would’ve liked to see what the actual setting was. Would definitely stay here again, especially pre & post cruise.

Stayed in February 2025

Nothing really

Great facility and location .

Stayed in April 2025

nothing!

-beautiful modern facilities -rooftop pool and bar! -friendly staff -the bed was so comfortable and the room was perfect for 2 -location was perfect and close to everything

Stayed in April 2025

Self service check in and check out was nice. Nice workspace at the ground floor. Room was designed well to fit everything in a compact space.

Stayed in February 2025

Room is small however I knew this before I booked

Good location, good breakfast and meal

Stayed in March 2025

Great hotel would definitely stop here again! Very friendly and welcoming staff

Stayed in March 2025

Was very windy when I was there so couldn’t enjoy the pool

I love how cute and mini everything was breakfast was great

Stayed in March 2025

I wish the roof pool and bar stayed open later.

I enjoyed the controlled lights and curtains. I also enjoyed the location, lots of things were within walking distance.

Stayed in March 2025

I know it is optional with regards to room service, however I would appreciate an opt-out option.

The hotel is in a good location near bayside and overlooks Kaseya centre with sunrise views. The rooftop pool and bar area exceeded expectations with great views and good value for money at the bar with daily happy hours. The gym was small but nice and new with peloton bikes, free weights and a couple of treadmills as well as a balcony area. The self check-in and check-out made it a very smooth process as well.

Stayed in March 2025

Room was quite small and I thought a little overpriced. We found the lighting and blinds were not very intuitive to operate.

Great location and good vibe. Pool was great.

Stayed in March 2025

Excellent location, it's perfect for a short stay. Just across of Kaseya center. The bed is extremely comfortable. I'm not a big fan of the lack of a proper bathroom, and also there was some water leak from the shower towards the room, but as said for a couple of nights it's okay.

Stayed in March 2025

All was great.

Breakfast was great and fresh cooked food was readily available.

Stayed in March 2025

notning, I like everything

a good price for this location. Pool aria is awesome

Stayed in February 2025

Hotel was in great location. Staff were very friendly. Room was quite small but was well equipped

Stayed in January 2025

Close to everything. Nice location. Had a great time.

Stayed in March 2025

Clean, perfect location, comfy room, friendly staff

Stayed in March 2025

The rooms are small but very efficient. Staff was friendly, competent and always accommodating. The location was reasonably good but required a car most of the time to access the city.

Stayed in February 2025

Did not find hanging points for clothes and/or towels in the bathroom

New installation, everything working fine, modern equipment and high tech resources.

Stayed in March 2025

The breakfast was expensive for what it actually was. There was not many options for the price paid. If I booked again, I would purchase without breakfast.

The rooms were small but thoughtfully designed not to feel cramped. We loved how modern the hotel is with all the automations and gadgets through the Ipad. The hotel staff were very friendly. Hotel is a short walk away from Biscayne Bay and probably one of the best choices for cruisers wanting a hotel before cruise embarkation day.

Stayed in March 2025

Nothing!

Superb. Everything. I stayed in may different citizenM locations. I’m a fan!

Stayed in March 2025

The pictures do show this, but the bed is accessible from one side only as the other is against the window/wall - so you have to clamber over your bed partner to get out!

Clean, functional - nothing else stood out to be honest but we did only transit through for 1 night. Pool/bar area is nice but does lose sun early due to surrounding buildings (may be different in Summer)

Stayed in February 2025

Rooms are quite small, you have to climb over your partner to get into bed.

The location was perfect as were on our way to a cruise. Nice harbour Front shopping Mall close by with lots of restaurants. the Mall is also the pick-up point for a boat/bus tour, very nice.

Stayed in March 2025