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Reviews of Holiday Inn Poughkeepsie by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2170 South Road, Poughkeepsie, NY 12601, United States

#12 of 15 hotels in Poughkeepsie

Guests' Choice

Review Score

Based on 521 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.5

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: July 29, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff service was superb.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 3 nights

    Breakfast was a confusing issue for us. We stayed Friday, Saturday, and Sunday nights, and we thought a free breakfast was included, but we were told that we had to pay for us. Saturday morning we went elsewhere. Sunday I chose to eat at the hotel, but my wife decided not to try it. I still thought you had to pay for the meal, but a guest said it was included in our motel bill. Eventually, I did not have to shell out more money, but my wife didn't have the opportunity. We knew that no breakfast was available on Monday morning. The pool was not open due to renovations.

    The location was good for our purposes. The bed was large and comfortable. The bathroom facilities were good, but we thought we needed to lay a towel down on the shower because the floor surface was somewhat slippery.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    9.0
    Recommended
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    No surprises — comfortable

    Stayed in June 2023

  • Reviewed: July 11, 2023

    10
    Fantastic! The beds! Ah, the beds!.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    The only thing I would complain about is that although I chose this place originally because it had a restaurant, when I arrived on Sunday evening (about 6:45pm) the restaurant was closed. I ordered food from Uber Eats.

    This place has just been refurbished and probably remodeled. Everything is new and fresh!! No musty carpet odors, all new everything. The beds are super comfortable. The receptionist was so pleasant and helpful! The TV is set up to allow casting from your cell phone. I just can't say enough good things about this place. It doesn't look like much from the outside but just enter the building and you will be amazed!

    Stayed in July 2023

  • Reviewed: July 10, 2023

    2.0
    While the location was convenient I would not book this place again
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no hot warm and we wasn’t informed. At around 1:30am the fire alarm went off due to someone taking a hot shower so apparently some rooms did have hot water while others didn’t. The staff member stated the fire alarm going off was a common thing 🤦🏻‍♀️

    Located on route 9 convenient near many stores

    Stayed in July 2023

  • Reviewed: July 10, 2023

    5.0
    The bed was comfortable.
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This weekend there was NO HOT WATER. Also, the fire alarm went off, for no reason at all…around 1:40 am.

    I have always liked staying there.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    1.0
    I want a refund if it’s possible
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything about it I didn’t like

    Nasty dry . The lady kept following me everywhere I went they didn’t even sell chargers I hate it that’s hotel so much

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    My stay was very pleasant
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and comfortable

    Very welcoming

    Stayed in June 2023

  • Reviewed: July 5, 2023

    9.0
    Great value comfortable beds
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Would’ve liked a walk-in shower

    All rehabbed with descent breakfast and excellent staff! Price was extremely reasonable during July 4th weekend

    Stayed in July 2023

  • Reviewed: July 4, 2023

    1.0
    Overpriced and not worth it
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Room smells nothing worked pool out of order laundry out of order tv in room didn’t work paid for breakfast which was supposed to be menu only but they only had one attendant and hardly no ingredients each person was told to wait 15 mins per order

    Nothing

    Stayed in July 2023

  • Reviewed: June 27, 2023

    10
    Staff excellent, bed comfortable
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean

    Stayed in May 2023

  • Reviewed: June 20, 2023

    9.0
    I enjoyed my stay.
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the coolness in the room

    very welcoming environment

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    the cleanliness

    Stayed in June 2023

  • Reviewed: June 6, 2023

    10
    comfortable, clean
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing. all good.

    clean, well maintained.

    Stayed in May 2023

  • Reviewed: June 6, 2023

    10
    comfortable room with friendly, courteous staff.
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing. all good.

    clean and well maintained.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    3.0
    This place is gross with a lie about quality of amenities and how they are offered.
    • Leisure trip
    • Couple
    • King Room with Jetted Tub
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv acted weird, room phone was broken, room was uncleanly: found a used condom from previous guest in bathroom and there was hair in the ice bucket, kitchen/bar burnt my burger and didn’t even have lettuce in stock to make a salad. Breakfast was basic continental but had hovering staff to make sure everyone paid before even browsing options, making people feel like they were being stalked by shoplifting security.

    Whirlpool tub in room was great and the bed was very comfortable. Day staff was overall nice as well as Operations Manager. Night staff and breakfast staff need training. They did give me accommodations for one night for poor overall experience.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Strong unpleasant smell

    Stayed in May 2023

  • Reviewed: May 12, 2023

    10
    Loved it!
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Handicap bathtub could have had a bench.

    Food was good, service was excellent, clean and updated rooms w/ easy power access for chargers. Check in and out was very smooth!

    Stayed in May 2023

  • Reviewed: May 9, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Fast service. Clean rooms

    Stayed in May 2023

  • Reviewed: May 5, 2023

    10
    Staff was very friendly, atmosphere was calm and relaxing.
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff.

    Stayed in April 2023

  • Reviewed: May 3, 2023

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Standard Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Clean and comfortable

    Stayed in April 2023

  • Reviewed: April 17, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We were told by booking.com that we didn’t need to provide any credit card info until we arrived. When we arrived we were informed that it was hotel policy to have a card on file for no shows. We explained our reservation specified it wasn’t necessary but they gave away our room and left us homeless. Never again there!!!

    Nothing

    Stayed in April 2023

  • Reviewed: April 17, 2023

    3.0
    We can rule out this hotel for future visits to Poughkeepsie!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was on floor 1 in the basement down the hall from an open hallway to the bowels of the hotel basement. It did not make a good first impression and gave us the feeling we drew the short straw for room options due to a late arrival. Our room did have window to a rear parking lot and it smelled like it may have had the carpets cleaned at some point but was never dried or aired out so the smell was immediately noticeable and never went away. I paid the triple occupancy room rate and had to call repeatedly to the front desk on my cell phone to request additional towels as the phone in the room was also broken. Lastly the fright my daughter got from the large spider creeping along the floor was just the rotten cherry on top.

    The lobby was clean and modern and it had a bar which is a great amenity

    Stayed in April 2023

  • Reviewed: April 16, 2023

    10
    it was great
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    very nice

    Stayed in March 2023

  • Reviewed: April 14, 2023

    9.0
    All in all a nice and relaxing stay.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast could improve considerably.

    Nice and friendly staff. Big rooms. Clean and quite.

    Stayed in April 2023

Showing 151 - 175

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