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  5. Reviews of Clarion Hotel Broken Arrow - Tulsa

Reviews of Clarion Hotel Broken Arrow - Tulsa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2600 North Aspen, Broken Arrow, OK 74012, United States

#11 of 12 hotels in Broken Arrow

Guests' Choice

Review Score

Based on 327 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.5

  • Location

    6.7

  • Facilities

    5.0

  • Staff

    6.6

  • Value for money

    5.7

  • Free Wifi

    5.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 15, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Disregard to handicap requests

    Liked the entertainment available

    Stayed in March 2025

  • Reviewed: December 29, 2024

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditionor was still cooling but eventually will be going out because of the extremely loud noise from it. Bathroom small

    Bed was decent.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    5.0
    Not again.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Was given a room that had been used, took 20 minutes for someone to come to the desk to assist me with a different room. Key card didn't work sometimes. Pool was not available, they should let people know if it is closed before booking a room.

    Checking out was easy and the staff member was very nice.

    Stayed in November 2024

  • Reviewed: November 25, 2024

    5.0
    Overall not bad at all with good location as we needed.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were friendly, nice and helpful what we needed and we appreciate very much.

    Stayed in November 2024

  • Reviewed: October 30, 2024

    4.0
    Meh - You get what you pay for.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff was often harried looking and not really friendly. I asked for a few modifications and were told that they'd get back to me but never did. We made due. The room was dated and the bathroom was especially in bad shape. The shower head was not right. There was mold on the ceiling and corners of the walls. There was damaged moldings, the door was old and water damaged. They view was terrible. Could have used an extra blanket.

    The location was great. The mattress was comfortable. The price was very affordable. self laundry service was easy although non-technical people might not like it.

    Stayed in September 2024

  • Reviewed: October 30, 2024

    3.0
    Bugs bite me up rm 310.. had three rooms 323 and 326
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed bugs, roaches in bathroom and sink, 🔥 hot in main lobby and elevator

    Staff

    Stayed in October 2024

  • Reviewed: October 18, 2024

    4.0
    will not be back, more hotels in Tulsa
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast was terrible, everything on the menu was almost gone. we had no choices. The staff was poorly trained, couldn't get anything right. Still waiting for my $100.00 deposit back after 28 days.

    very little, except the cost

    Stayed in September 2024

  • Reviewed: October 11, 2024

    5.0
    For the price, not terrible! The hotel was clean, but you can tell it’s old. Plenty of parking, friendly staff.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel had an off odor, kinda musty smelling.

    I like the location, right next to a highway and a gas station! Staff was friendly.

    Stayed in October 2024

  • Reviewed: September 23, 2024

    3.0
    2 stars
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The iron didn't work. I asked for a replacement and they never brought it. The sheets had stains. I brought my own towels and bedding.

    The location was convenient.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    5.0
    Would not return
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I pick my hotels by whether or not they have a pool I chose to Clarion because advertised a pool and I use it for water therapy because I am a disabled senior, but the pool was under maintenance and nothing was said about it on the website. Also, the ice machine on my floor didn’t work and I wasn’t told at check-in. I had to call them and asked where a working ice machinewas.. there was a lamp in the bedroom that kept flickering and not staying on and the girl that came up, said it needed to be plugged in better and she couldn’t do it. and the free breakfast was at the restaurant nearby not at the door near reception that said breakfast I actually feel I should be getting some type of refund and would not recommend this hotel because of these reasons.

    It was close to the area I was going to

    Stayed in September 2024

  • Reviewed: September 9, 2024

    4.0
    I wouldn't recommend.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel/motel needs to be double checked by the owners. I don't know where to start. From the smell to roaches. The cleanest things were the beds and towels. If I werent afraid of losing money on a last minute trip. We would have left and not looked back.

    The location and staff.

    Stayed in September 2024

  • Reviewed: August 21, 2024

    5.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast at the restaurant next door was terrible. Staff was hateful when asking if there was any food available...food was empty at 730 am and wasn't going to refill until I asked but then was very rude...we waited for 30 mins for food and then they only put out eggs and potatoes that's it...I was very disappointed....I think the hotel should do there own food the restaurant is making the hotel look bad....

    Staff and hotel over all good for the money..

    Stayed in August 2024

  • Reviewed: August 10, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet was dirty, the walls and the ceiling were very old. Breakfast (including coffee) sucked.

    Bed was comfortable. Location was good.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    4.0
    The place is ok for the 60 bucks they charge to stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed. The room smelled of mildew. There are a lot of people hanging around outside blasting music from their cars. Drug dealers hang around.

    The Hotel is a nice cheap place to stay.

    Stayed in August 2024

  • Reviewed: July 22, 2024

    6.0
    It was convenient
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Breakfast was bad, stale muffins and seemed as everything was reused from the day before. It also didn't have enough for every guest

    Stayed in July 2024

  • Reviewed: July 6, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like being bit by bed bugs

    Stayed in June 2024

  • Reviewed: July 2, 2024

    3.0
    Won't stay here again. Alot of locals live here I'm assuming.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The temperature being set for me, the mold on the carpet, the arguing and cussing by staff with a guest while checking in and my child was there.

    Breakfast was decent. Location not great! The temp in the room was set by the people. I couldn't sleep well because it was to hot. There was mold in the corner of the carpet of our room. People were fighting and arguing when we first checked in, and someone car was stolen at the property.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    3.0
    A horrible experience. I checked out early.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The place smelled like marijuana, stained towels, the bathtub was clogged with water.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty and loud

    Stayed in June 2024

  • Reviewed: May 31, 2024

    5.0
    The grass needs cut and maintained, more that twice a month. The whole complex needs upgrading.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very humid, everything felt wet. Carpet was discussing.

    Breakfast was fair. Not many choices

    Stayed in May 2024

  • Reviewed: May 21, 2024

    3.0
    I would definitely would like a discount,the changing extra for breakfast when it was included.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The AC needed to be fixed, no hot water, even after putting in a new boiler, coffee pot was dirty, need to change bedding, smelled. And the pool was closed the whole time we was there, my daughter was pretty upset.

    The hotel was In a convenient location, close to everything. Some of the staff were friendly.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Ruin down facility. Old

    Location and friendly staff.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    5.0
    Place needs a make over.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights

    There was no hot water so I had to go to the hotel in the back to shower. It was not very well kept but got it done and got out. I saw a roach in my bathroom and the carpet through out the hallways were pretty dirty.

    Well the staff was nice and as accommodating as they could be. The room was ok and the bed was comfortable.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    6.0
    was nice but wish i would’ve known about the deposit fee.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    not knowing about the $100 deposit because the app i purchased the room on didn’t state that i had to pay a deposit on top of the hotel room cost. if the person booking the hotel room doesn’t know about the fee, they shouldn’t be charged the $100 deposit because thats not good for business.

    nice rooms but the hotel was kind of run down in some areas

    Stayed in April 2024

Showing 1 - 25

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