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  5. Reviews of Aiden Austin City Hotel

Reviews of Aiden Austin City Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2200 South Interstate 35, Austin, TX 78704, United States

#98 of 219 hotels in Austin

Guests' Choice

Review Score

Based on 806 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.2

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: September 2, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with External Entrance
    • Stayed 2 nights
    • Submitted from a mobile device

    That you have to ask for your room to be cleaned, and they tell you in a text if you want it cleaned you have to ask. When I'm on a getaway I leave my phone alone check it once a day calls only so never got my room cleaned. Would be nice if there was a sign with that information.

    Staff

    Stayed in August 2022

  • Reviewed: August 31, 2022

    8.0
    Comfortable family stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Decor a little dated.

    Easy to get to from the airport. Easy to get into the city. Kids loved the pool. Comfortable beds. Good gym. Good breakfast.

    Stayed in August 2022

  • Reviewed: August 22, 2022

    9.0
    We LOVE the Aidan!
    • Leisure trip
    • Couple
    • Queen Room with External Entrance
    • Stayed 3 nights

    Can't think of any necessary improvements that I would suggest at this time! Keep rockin' friends!

    We LOVE the Aidan!!! Great staff, the free breakfast is GREAT, room was clean and COOL, and the pool area improves every time that I visit! We will always stay here when we make our annual trip to Austin!

    Stayed in July 2022

  • Reviewed: August 21, 2022

    9.0
    Practical choice for concert goers at Emo’s!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great breakfast for quick trips, Nescafé machine in lobby, water filling station for bottles, waffles.

    Stayed in August 2022

  • Reviewed: August 16, 2022

    8.0
    A comfortable and convenient place to stay in Austin.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Good pool to cool off in. comfortable bed. Peloton bike in the gym.

    Stayed in August 2022

  • Reviewed: July 27, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The map needs to be a little better with the different floors. The layout is not of the usual hotel, it’s kind of like someone played Tetris putting it together. Once you figure it out though, it’s totally fine.

    The staff was very friendly and helped with any needs. the pool area has a real deep end (8ft) and the chairs are comfortable.

    Stayed in July 2022

  • Reviewed: July 27, 2022

    7.0
    Room 101 is the worst. it’s right by a loud door that people are going in and out to get to their rooms. if that door wa
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The door outside 101 closes loudly when people are going in and out of it.

    loved the pool area and the friendly staff

    Stayed in July 2022

  • Reviewed: July 27, 2022

    9.0
    It was a short overnight but the bed was sooo comfy.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A bit of an older building. Leaf blowing early, not very cool.

    location off freeway and short Uber ride from downtown.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    8.0
    Keeping Austin Weird the Right Way
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    It's a bit of a maze getting around the property and the beds were very small for two people.

    Such a cool hotel to represent what is unique Austin! Loved the decor to the funky art and furniture around the pool.

    Stayed in July 2022

  • Reviewed: July 18, 2022

    9.0
    Welcoming, comfy and refreshing....
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    There was part of a PB&J under our AC in the room, It was quite hard so I am assuming it had been there few days. But seeing as I was on the ground looking for an earring back and that's the only reason I saw it I understand how it was missed... The beds felt pretty small for a "double" but were comfortable. The lighting in the room was not great at all, some of the plugs and UBS outlets did not work. The phone on the nightstand did not have any cords or any way to plug it in so we could not call for more towels, which honestly we found comical but could annoy someone easily.

    Check in staff were wonderful and welcoming. Friendly and professional. They gave great instructions to our room as well. The pool area was fantastic, we really enjoyed our time out there. Water pressure in the shower was decent, not amazing but not awful. The complimentary breakfast was mostly delicious and had a good variety. The décor was eclectic and entertaining. Fun but easy atmosphere throughout. Location was superb to everything south Austin has to offer. Great stay and we would most definitely stay here again.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    7.0
    nice place
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the breakfast and the room.

    the summing pool

    Stayed in June 2022

  • Reviewed: July 14, 2022

    7.0
    A pleasant stay. We were comfortable & it suited our needs
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Constant smell of weed on third level was gross. Hotel still not doing housekeeping due to covid which was a bit behind the 8 ball, given we had stayed at a number of hotels on our trip prior to this, which all had housekeeping back up and running.

    value for money with breakfast/ parking included. Really comfortable beds.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing. All good

    Laundry room, very handy, lovely pool area

    Stayed in June 2022

  • Reviewed: July 8, 2022

    8.0
    We’ll be back!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds with Courtyard View
    • Stayed 2 nights

    Our one and only complaint is regarding the on-site restaurant, Opal Divine’s. The food quality is not very good. In our opinion, the food quality has deteriorated since we’ve been staying there the past three years. It appears that this may be deterring guests from using the restaurant as much as it might be used if the quality was better. The place is normally very empty, aside from breakfast. This visit, I had a quesadilla as well as chicken tender meal. Neither was very good. Obviously, if the restaurant was better it would be well used due to the convenience of an on-site option.

    We LOVE the Aiden! We have stayed there several times before, and will again! Our daughter lives in Austin so we visit as much as possible. It’s not the fanciest hotel, but we really love it’s laid back, funky feel! The staff is super friendly and helpful! We loved the pool furniture upgrades this visit as well as the new exterior painting/murals!

    Stayed in July 2022

  • Reviewed: July 8, 2022

    8.0
    Good enough
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, definitely need a car to go anywhere. Cheap fixtures in room.

    Pool and staff were great

    Stayed in June 2022

  • Reviewed: July 4, 2022

    8.0
    clean. perfect location . good breakfast! nice employees
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator is super small. we are 4 and we almost not fit

    The rooms are clean. only problem was the mini fridge. we couldn’t figure out how to make it to cold

    Stayed in July 2022

  • Reviewed: June 2, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N.A

    The facility was renovated and very clean. A lot of attention to details. Great place for a family just outside of the downtown area.

    Stayed in June 2022

  • Reviewed: May 22, 2022

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 3 nights
    • Submitted from a mobile device

    Not a big deal but the mulch used for landscaping smelt really bad.

    Great location, friendly staff, & perfect pool/outdoor area.

    Stayed in May 2022

  • Reviewed: May 1, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom toilet in our room is pretty much my only somewhat complaint. It sits really low and the seat is not sturdy.

    Stayed in April 2025

  • Reviewed: April 29, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms were not as clean as we wished.

    The beds were extremely comfortable and the Texas shaped waffles were amazing!

    Stayed in April 2025

  • Reviewed: April 24, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with External Entrance
    • Stayed 1 night
    • Submitted from a mobile device

    I liked it all.

    Price/Location/Free Parking

    Stayed in April 2025

  • Reviewed: April 14, 2025

    3.0
    DO NOT STAY HERE!!
    • Leisure trip
    • Family with young children
    • King Room - Mobility Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Room smelled bad, bed was broken down and very uncomfortable, also the bed clothes smelled bad. There were roaches. Our coffee creamers were curdled in our in room coffee set up. The pool and hot tub closed too early. The location is near things to do but the gates to all but the front entrance were closed and locked which made it very hard to get back to the hotel because the only useable entrance is on a one way access road. GPS kept sending us around in circles trying to get us to go in the locked gate. Very frustrating!! Got a text from management checking if everything was ok. I told them all the problems and all I got was an automated response! Never did they contact me with a solution! Will NEVER STAY THERE AGAIN!!

    Not much. Staff was friendly.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    1.0
    Very Poor
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floor was dirty in room. After a minute with my shoes off my feet were dirty like I walked outside in the dirt. it was disgusting. I had to wash them off and wear shoes the whole time.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    3.0
    Skip this hotel. Unfriendly staff. Rooms that smell.
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    Unnecessarily long check in process. Unfriendly staff. Dingy hallways. Musty / stale smelling rooms. Tiny toiletries for 2 persons. Few electric outlets.

    Decent breakfast.

    Stayed in April 2025

  • Reviewed: March 21, 2025

    10
    Exceptional and I will definitely stay at this location again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that I couldn't have stayed longer.

    The man at the front desk was wonderful and welcoming. Breakfast was great.

    Stayed in March 2025

Showing 226 - 250

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